Great experience with this transportation service. We booked them on short notice during the…read moreholiday season and what a relief! They quickly confirmed all the details by text, which we really appreciated. They were especially attentive to our needs--we required a rear-facing toddler car seat, and they brought a clean one that was installed. They came on time (early!) on a freezing cold morning with a warm car. Traveling with a toddler felt easy and stress-free. Special shout-out to Barbara for being so friendly and welcoming. Highly recommend!

Eric is amazing! He is extremely communicative and accommodating. We had a large group which…read moreincluded small children. The next time I return to New Orleans, I will be using his service. I strongly recommend him!

Skip was awesome. The timing was always perfect, and he gave us a ton of information on our rides…read moreto and from the Whitney Plantation. We also asked him to take us to the airport when we flew back home.

An absolute AMAZING experience with Skip! We called him for a ride from our airboat tour, and we…read morewill never use anyone else! Loved him so much we had him take us to the airport at the end of our trip! Clean vehicle, lights and music, beverages offered, wonderful conversation, amazing recommendations, KNOWLEDGEABLE!!!! He took us to City Park, Cafe Du Monde, and Lake Pontchatrain, which we didn't even think about doing, and he took some wonderful pictures of my friends and I. Amazing business, amazing guy. We consider Skip a friend now!

Nola Black Car is the BEST Limousine service in New Orleans... Customer-Service is thru the roof…read more.. This Past Thanksgiving Holiday .. I flew from LAX to New Orleans .. And my driver .. Mohammed .. Picked me up at the airport in New Orleans And drove me to Mobile, Alabama .. He returned Saturday after Thanksgiving & drove me back to the airport .. To board my return flight to LA... Thank-You Mohammed for your continued service... Mohammed is professional & always on time... Great conversation .. Might I add .. The Denali SUV'S are immaculate... Happy-Holidays Mohammed... See you next year... Thank-You! -Grateful- ms. glen

From the initial quote until the minute we were dropped off our entire experience was terrific. The…read moreresponse of the company to my couple questions was within minutes. Our driver Telichia was terrific. She gave us some great tips on New Orleans and on top of that she was a terrific driver. The car was very clean. Thank you to Nola black car for all your great work.

Used this company while my normal company was booked for an event in our area. It was such a busy…read moreweekend and everyone was booked. In the middle of booking a limo bus, it was reserved. I paid for the next avaible bus which was an executive bus. I will share that this is NOT what arrived at the time of our event. Our trip reservation was chartered out to the NOLA tour company and a tour bus was sent. I will say they rectified my concerns afterwards but overall I didn't appreciated receiving something I had not ordered for homecoming transportation. Overall the driver for NOLA tour Terrance was superb.

Be really careful. We asked for a transportation to and from a tourist attraction with 90 mins…read moreonsite. They quoted - we accepted, not realising that the 3 hours they said it would take would only allow 30 mins onsite. They billed us for an addition hour and politely told us we should have checked the travel time ourselves.

Riding the Charles Streetcar was such a fun and authentic New Orleans experience. The ride is…read moresmooth, easy, and a great way to see the beautiful homes, trees, and historic streets along the way. It's relaxing, affordable, and feels like stepping back in time in the best way. The streetcar comes pretty often, and the ride itself is simple to navigate. It's the perfect way to explore different neighborhoods without the stress of driving or parking. If you're visiting New Orleans, you have to take a ride it's charming, scenic, and one of the highlights of the trip.

Around noon on 12/24/25, we rode a very crowded street car towards Bourbon Street. There were two…read moreAfrican American conductors (one was in training). All of a sudden, the trainee slammed on the brakes coming to a sudden stop for no reason and everyone shifted forward. Unfortunately, I was thrown off the step into the fare box after knocking the glasses off the poor gentleman sitting in front of me. It didn't matter that I was holding the strap as well as holding onto my husband. The man in charge took the trainee off and went behind a vehicle to scold him. Upon returning, he jokingly said we had an emergency stop. Never asked if anyone was injured. Stupidly, I never spoke up because I was embarrassed by the event. I immediately called the company after getting off and gave all my information. I told them I had just had meniscus surgery. I was informed I'd hear back after the holidays. Not getting any call, I called them. They claimed no record of this. I then spoke to claims who, unfortunately, didn't tell me I should definitely get a claim in. I called several times speaking to so many departments and people. I was assured the video onboard never would be deleted, so timing was fine. Weeks went by. I called several more times. I finally put a claim in. Mardi Gras came. Another excuse to have to wait due to the holiday. Well low-and-behold, the video is gone! Likely story! How hard would it have been to figure out who the workers were on Christmas Eve (and shame on them for never reporting it)?! I'm now needing another surgery on my meniscus as well as rotator cuff. No apologies, no responsibility, no claim of fault...just a very convenient missing video. Race is mentioned only because I'd love the people in charge to do their job and identify them. No other reason.

Best best best. We loved finding her and her clean well air conditioned van. They are so friendly…read moreand have great dependable service. We reserved an early morning pick up for the airport. And I love that we can text them for service. They are great.

I LOVE THIS LADY!!!! I never write reviews for ANYTHING but I couldn't not help her out. I have a…read more1, 2, 5, & 6 yr old . All go to separate schools. I initially enrolled my 5 yr old because I started a new job and his school didn't have after care. Since the beginning of the year she has taken all my children under her wing. She works with me to schedule rides when something comes up, she has changed my baby when he needed. I just can't say enough about her professionalism but more importantly knowing that my babies are safe and taken care of when they are with her. I really appreciate her and if you need this type of service and want to know that your cherubs are in good hands I'm telling you she's the one, and I pay weekly like clock work so this is not a paid advertisement LOL. I'm moving to DC so unfortunately we won't need to use the services for to much longer, wish I could take her with me

It says "Open 24 Hours" but yet nobody there to answer the phone. Did not leave a message because I…read moreneeded it now.

Not being from New Orleans I looked for a shuttle service on Yelp that could take me from MSY to my…read morehotel near the French quarter ( and back). I thought it was a fairly simple request but only Bernard transportation had the courtesy to reply to my quote request. Ruben contacted me right away and connected me with the driver "Mr. Harold". We made the arrangements for pick up, destination, and cost within a few mins after contact. I checked in with them 24hrs before my flight arrival and when I got there Mr Harold was waiting for me at a door outside baggage claim and we were off. Mr Harold spent the drive giving me the lay of the land, and restaurant recommendations; several of which I visited with my colleagues during my week long business trip. Had a perfect start to my first ever visit to NOLA and Bernard Transportation was a big part of that experience. Lastly, my flight out of MSY was scheduled for 5am. And Mr Harold was there to pick me up at our prearranged time of 345am! Overall a worry free experience; wouldn't hesitate to recommend Bernard Translation! If and when I return to NOLA they will be my first call

He left my family stranded at the airport. He said Ì never made the reservation . which of course I…read moredid and paid For. HOwever he apparently never recorded it, although I called him with my CC information the day before. When they arrived and he was not there Ì called and he said he was sorry but he hurt his back and forgot to call me. NOw he denies it. My family spent t an hour to rent the car, had to drive on tneir own in a strange area and get to the airport An Extra hour early (on top of the TSA mess) to return the car. Refuses to pay the rental car fee Or refund my payment for the ride that never happened.

I would not recommend Trufant transportation to anyone coming to new orleans…read more We paid for a bus service from 8am-10pm. We ended up not needing the bus service later in the evening and they would not refund us, which it's completely understandable. However, with the amount we paid for that time block, we expected to be the only group he had for that day he seemed to have booked another ride and was not able to come pick us up for almost two hours when we asked him to come get us at 330PM!!!!! If i'm renting a bus service for 14 hours and then only have to use 8 of those hours, do you think a business would be happy to provide the correct service in the smaller window. Instead, he made a group of 30 people wait in a parking lot for over an hour and a half, nearly two hours for him. Because of this, we had to miss a dinner reservation. With a party of this size, it was a very large deposit that we could not get back. If there was a 0 star option, I would leave that here.

Joyce was amazing! She was so helpful and quick with responding and scheduling. As for Joyce and…read morethe ride herself, she was funny, entertaining and so knowledgable about NOLA, Louisiana and Mardi Gras specifically. I highly recommend her for any transportation needs, especially around the festival.

What a great company-amazing staff. They've welcomed us for years. This company not only goes…read moreabove and beyond for my husband and I- they took care of my mom on her trip there and made sure she was taken care of. I highly recommend them- quality, punctual & incredibly knowledgeable.