Here in the Amtrak indoor waiting area which is clean; being cleaned even while we "Speak…read moreNow!"-T.Swift During the Evening headed towards nighttime the area is medium lit and has literally almost no sketchy people myself excluded!

Unfortunately, I consistently have a poor experience at the New Carrollton Amtrak station,…read moreespecially when it comes to basic customer service. The restrooms at this location are always closed. I use the MARC service quite frequently and, in all my visits, I have never once seen the station restroom open. When I recently asked an Amtrak employee where I could find a working restroom, she simply stared at the "Out of Service" sign and then looked back at me as if I couldn't read it. She replied, "It's out of service," completely ignoring the actual question I asked. When I clarified that I was asking where I could find an available restroom, her attitude was dismissive and unnecessary. Customers should not have to struggle or be treated poorly for asking about basic amenities. Her only suggestion was that I wait 40 minutes for my train and use the restroom onboard -- which is completely unreasonable. This level of customer service is unacceptable, especially at a major transportation hub. Something as simple as using a restroom should not be this difficult, and staff should be trained to assist customers respectfully.

I haven't been here in a while. This place is ABSOLUTE Trash!…read more If you get dropped off "behind" the station, just know it's ALL UNDER construction. I had to walk the "walkway bridge" to get to the station. The elevator was out of service. There was only 1 escalator that went up. So, if you are disabled, you can't get down into the station from the walkway. This place needs a SERIOUS OVERHAUL. Demolish it and start over!! Just like with all of the new build that surrounds this place, and hides how absolute disgusting it is! Seats to wait at, are old. Floors are dirty. Bathroom was ATROCIOUS! Hand dryers are made for little kids, and you will have to bend down low just to use. There was no soap to even use. Only 1 bathroom sink worked. There was about 1 foot left on the toilet paper roll on the stall that I used. Amtrak signs to signify departures/arrival information is up so high, that you can't even see the board fully if you're in the waiting area Also non of the "automated doors" worked. NONE. Cant imagine what this is like for those disabled, in wheelchairs etc. There is still a little cafe inside, and vending machines. Also machines to buy Amtrak, Marc tickets Outside construction is new to the building of the new Purple line. Honestly, I would rather go to BWI or Union station for my Amtrak needs

When you see the video, I want you to imagine anything and share what comes to mind first. For me…read moreit was, I possibly met my future husband and then, you received some shattering news that could stop things with that future. What do you do? Pay it no mind and keep pursuing him or keep it moving and live your best life? By the way, the ride was smooth and very relaxing. Thanks Amtrak for getting me home safely.

The place is small, and sometimes people are waiting without a seat. The trains, most of them, are…read moreon time. The staff there is not helpful, internet will answer more questions than them. The have a shuttle to the airport for free which it is usually dalyed.

Several great experiences w Amtrak. This station is easy to…read morelocate, has 2 huge parking garages, clean premises, convenient elevators, etc. There is a station w vending machines, tv, and seats. I usually bypass the indoor option in excitement of waiting on my train. Amtrak is my fav to travel to and from New York City. The trains are on time 95% of the time, clean cabins, smooth ride, spacious bathrooms, comfy canteen, amazing employees, etc. I have also taken the train as far as Hampton, VA and it was a smooth, scenic, and peaceful ride. I am Amtrak's number 1 fan, and I look forward to many many more experiences riding the rails.

Decent MARC station not far from Annapolis. Only thing I don't like is not knowing which side the…read morebusses leave from so had to Uber and not take the bus to Annapolis once.

Upon entering. You're greeted…read more This maybe one of the best train stations within the State of Maryland. Mainly for the customer service. The interior could use a tad bit of "modernization" however. The seating is a tad bit outdated and some chairs are broken. The bathrooms could use more ventilation. During the summer time. They definitely utilize the AC to the MAX which is a major plus. During the summer time the place is virtually an ice box. , During the winter time. Heat is definitely utilized. They have power outlets. Charged my e-bike a few times here while waiting for the train. The staff was very friendly and accommodating. One thing you'll notice is when the Acela passes by at high speeds. The station almost feels like the "I Love Lucy" episode where the bunk beds are sliding across the room when the train passes by in that episode. Lol. ,No chairs move or anything but you can definitely feel the vibration somewhat when the Acela is passing. The staff here is amazing. Very very social and professional. Always smiling and happy. Very relaxed and calm staff. Greetings coming and going which is a major plus. The overall cleanliness is amazing. No trash cans overflowing nor empty toilet paper rolls in the bathroom. Soap dispensers are loaded with soap and the sinks have somewhat good water pressure. The overall environment is very relaxed and very calm. The general crowd is very highly disciplined. Mainly adults. Some kids. All very highly disciplined. There's an attached parking lot on both sides of the station as well as bike racks with surveillance. During the night time, The station is very well lit to deter crime which is another plus. Overall A++++++, The best part of the Odenton station is the staff. The interior infrastructure could use a tad bit of modernization though. During the holidays. The themes are amazing.....

If you love history and trains, the Laurel Marc Station is a must-visit. It's at the end of…read moreLaurel's historic Main Street. You'll notice a small brick building near train tracks. The station was built in 1884 and a visit inside the waiting room transports you back over a hundred years. The train station still operates and takes people into Washington, D.C. and other cities.

As far as MARC stations go, this one has pros and cons…read more Pros: there is an actual building with benches and restrooms (the historic Laurel Depot) where you can buy tickets from a kiosk. Cons: the main parking lot is usually full by 7:30am, but there is an overflow lot a very short walk away. Hint: buy your ticket from the kiosk. The conductors often charge a $3 surcharge if you buy onboard.

really nice place to railfan, open space, nice area to take pictures and videos…read moreThere's amazing lighting there

Lots of parking, indoor waiting area with ticket machine to save the $3 surcharge for buying on the…read moretrain. Usually light traffic in the area.

You know what I like about this place?…read more FREE PARKING!! Something that is few and far between regarding thee Marc train. Keep in mind that there are two parking lots for this station, on the Northbound and Southbound sides of the tracks. Both are fairly small, but if you get there early enough you will be fine. I have noticed that more people park on the street on the north bound side...,my assumption is because it is in a residential area. Things to note: there is no place to buy tickets here, so go somewhere else. My ticket was checked as I was walking on the train. I'm not used to this. In departing the train from DC you must do it from the last three cars. Also, this train seems to run a wee bit late in the mornings....so adjust. Have at it!

It's not much to it. But what all do you need? The parking is FREE! The platforms are plenty big…read moreenough. there is free parking. There are covered benches as well as covered areas to stand. It's $0 to park. The down side is there is no place to buy your ticket before you get on the train, so plan ahead. But did I meantion the parking is free. Saves me $90 a month from parking at New Carolton 's lot. And its only 2 miles away.

So this metro stop compared to many others could use some help. Even when comparing it to the…read moreDowntown Largo stop it is lacking and both are in Prince Geortge's County. If you ride the metro you can see there is an obvious difference with certain metro stops when compared to other areas and especially to those on the VA side. Many of you know what I am saying. If you see the Allied security people in the parking lock I think they just like playing dress up because they really don't do much. Not body shaming but if something went down I do not see any of them running more than 20 feet so maybe that's the reason they stay in their car. I can say they are not doing much from what I see. If you see the Metro police which is a rarity, you will think that something must have happened for them to be out at this station. It would be nice if they were around to handle some of the things you will see at this metro. What do you see? Well, some of these include constant fare evaders, a man with his phallus out (in front of kids) at the entrance front of everyone urinating at the entrance (sorry no pictures), and a train schedule that's seems to be optional. This is not just a Branch problem but it is more prevalent at Branch. The trains seem to be having a hard issue with the retorn to office and the arrival/departure times are nowhere close to being correct. This is one of those things where it might be an only option for some and based on convenience it is the best option also. Still it would be nice if the give a damn was turned up a bit more to equal what I see in other stations.

Branch Avenue has a Metro station. It serves as the terminal on the Green Line. Parking is…read moreplentiful. Clean mostly. There's not much that's interesting about this. Has a location in a boring area. It serves the Green Line. This is the last stop. It means there's usually a train here. The best thing is there's not much of a wait. It has a large parking area. This is good for park and rides. Other features include a lot of stops for busses. This gets pretty busy certain hours. It overall is a typical station with common features. It happens to be the last stop on the Green Line. This is good for commuters with all the busses and parking.

Tony and I parked near our Hotel in Annapolis at the Landover Metro Station for Free on Saturday…read more We hot on the subway train for only $2 each per one way ride into Washington DC. We caught an early 8am train so it was not very busy. The station was very clean and it was a nice ride into the city.

Feels kinda odd reviewing a metro station. However, to me, it's very relevant. We were in the area…read moreand I wanted to go in to DC from a location that I felt was safe going on and coming back to since I had my family. If it was just me, you could seriously throw me anywhere and I'd be fine. However, with the family, I need a big assurance that there would be no issues at the metro station. This place checks all the right boxes. It's simple to get to. You just pull up and there's no tickets, you only pay a flat fee for parking there. As far as walking to the metro, very simple and self explanatory with with metro cards to the left of the entrance. Not much to really say here as I hope others read this that are trying to find safe, effective ways into the city. This one is a win. Enjoy! Food Taste: N/A Overall Service: N/A Value of food to cost: N/A Facility: 5 Ambiance: Metro station that feels safe Repeat customer: yes Dog Friendly: no