I've had a lot of bad luck with medical professionals. That is, until I was recommended Dr…read more Kelleher by an old friend from high school. Where previous physicians dismissed my complaints and were quick to trust test results without first listening to what I had to say, Dr. Kelleher started with a head-to-toe discussion to find out what my problems and symptoms were. He answers my questions (even when they're silly) and listens to my explanations of what's going on with my body. You'd think that would be a given, but in my experience, it's very rare and worth a 5-star review.

Been a patient over 25 years, and no Dr. is quite like Dr. Kelleher. He takes time with you,…read moreanswers all questions, and is very thorough. His staff also is top notch. Highly recommended.off of Everett Road.

A place of many bosses. I recommend it for those without complex health or if this is among limited…read moreoptions per your insurance coverage. I am ​moving on after mixed experiences and now having a condition will seek a nice sensible --self-employed-- specialist as my pcp.

I've been going here for years. I've had some great doctors, most of whom were residents and have…read morenow gone. What's great about this place is they have early-morning walk-in hours, making it perfect for working stiffs like me who don't want to take off work for a doctor's appointment. They're also really good about fitting me in for an appointment quickly. They're also respectful and understanding. This place is affiliated with Albany Medical College, so they often have student observers. However, they're very good about not forcing that on you if you're not comfortable with it. For instance, when they asked me if a male student could observe my last gynecological exam, I wasn't having it. And that was fine.

Very lovely office I came in their with my mother and everyone there was great i loved how they…read moremake you feel warm on a bad day My mother need a lot of things done and between the Dr.s and the ladies at the front desk they got her the help she needed and is getting better I recommend them to everyone

Mostly a good experience in ambulatory Surgery. We got to the check in spot and an aide named…read moreChristina took us back to the cubby where they get them ready for surgery. First off my husband was there to get 3 organs removed...7 hrs in surgery. So we were extremely anxious...and she made us feel worse. First her stringy hair was hanging in her face instead of being pulled back and she had on the worst impossibly long eyelashes. And she was abrupt and rude.. never even smiled at us, just stomped around the room. My husband and I looked at each other and discussed if we wanted to leave because if this was the way this hospital works with these kind of people we will find somewhere else to remove his spleen. Then the nurse Rebecca came in... Professional, smiling, nothing hanging in her face, and she was happy and smiling and put us at ease.. and everyone else was wonderful and understanding.. but first impressions our always the most important one and that Christina chic, made us want to leave...if Rebecca didn't walk in we would have walked out. PS I was a nurse for 50 yrs.

My experience with being admitted through the ER was horrible. There was zero communication and no…read morecare at all.

Dr. Fera is a great doc! He is easy to talk to, and a down to earth guy. I wish it were quicker…read moreto get an appointment with him, but I guess that means that there are a lot of people who like him.

Went to see Dr. Mincy in early 2009 for complications regarding my Chiari 1 Malformation, as…read morerecommended by my insurance company. I arrived to my appointment early, and filled out the loads of paperwork which took about half an hour to do. I waited about 15 minutes beyond that and got taken back to an exam room. I met with a nurse where she took my vitals and took a very thorough medical history. I probably spent about 20 minutes with her, before she left the room, stating that I needed to get in a gown. I quickly changed clothes, and no less than 2 minutes later, Dr. Mincy entered the room. Before introducing himself or giving me any sort of greeting he stated "You shouldn't be here! You need to go see the specialists on Long Island!" Dr. Mincy informed me that he was going to have my co-payment refunded to me. I asked him to please bill the insurance so I could get the needed referral to go to Long Island, however, he refused. I asked him if he would even write a note stating that he refused to treat me, but he declined. My insurance company had him down for a specialist, who treated Chiari 1 Malformation...if you don't work with this diagnosis, you need to inform the insurance companies that you don't deal with this condition to save others time and tears.

Top care quality I had 2 children here my level of care was always excellent …read more.. I also have specialist whom I've seen here I love their care

Care was fine. Usually great nurses. Some techs much better than others…read morePOOR COMMUNICATION!!!! Do NOT accept their free transport to bring you back home. I had reliable trans but need since this place charges enough $ I said fine. I was told they'd bring me home at 3. It is now 3:41pm!!! I'm in my room on the 4th floor of the hospital. With no ride here yet!!! Apparently J somehow should know they have a 1-2 hr window to take you home???!!!! I have my home health aide sitting in her car in the parking lot to my locked apt bldg.since 3. Thank God she's got her car. Most aides, walk, or get dropped off! What would they do besides catch pneumonia??!!!! I live in Schenectad. Next time I will try Ellis again or go to the hospital in Amsterdam!!

First off, I've had major health issues since I was a small child, and I've seen more doctors that…read morealmost anyone else here who's submitted a review. I know what makes good medical and support staff. It seems that people are really motivated to write negative reviews when they've had a bad experience (pain meds, anyone?), but less motivated when it's good, maybe because we're feeling better and we forget it. Although I've had a couple imperfect experiences, for the most part, I've been really happy with Albany Med. I have congenital health issues that have to be managed carefully, and for decades, I lived in NYC, where my doctors coordinated everything. (I have to admit, I was probably spoiled by them.) But at this point, after several years up here, I'm content to shift everything to Albany Med. I've been lucky enough to have caring, intelligent primaries and their teams, and the specialists I've seen have been kind and competent. One staff member in Pulmonology wasn't great, but that was probably more about personality and politics (come on, in this age, who doesn't believe that vaccines are worth the "risk"?!). But I've never seen them again, so I was satisfied with that result. (There must be a note in my chart somewhere never to assign me to *that* person. Ever.) I've seen specialists in pulmonology, immunology, gastroenterology, OBGYN, and of course, primary care. Each of the doctors listened to my concerns, carefully considered my extensive records, and helped me make good choices for my care. No healthcare organization is perfect. By accepting this and allowing them to try their best to support me and my spouse through all my health mess, we've had good results with Albany Med. When you're in pain or really sick, it's difficult to be patient and understanding, but if you can allow yourself to remember that the doctors, RNs, PAs, and NPs are trying to be on your side, it helps. Since COVID, all medical establishments have struggled to get enough staff. We've all struggled. So my advice is to decide you want to be on the same team as the meds, not their adversaries. I DO NOT mean don't contradict them or just accept everything blindly. You have to advocate for yourself and be honest about the problems you're having. And seriously, remember that they ARE trying to help. Work with them to make it happen. (Also, if you want to complain about the physical facilities, maybe you should vote for the kind of funding needed to build, maintain, and staff those facilities.)

They really need to rethink those makeshift "rooms" in the hallways of their emergency room. Having…read moreto lay outside a bathroom for nearly 24 hours was gross. How horrible when you're sick you have to smell someone's poop. LITERALLY! It was disgusting. Just no! Some of the nurses were so unprofessional, bitching and swearing about patients out in the open hallway for us to hear, ignoring cries from people that were hurting. I actually got up to check on someone because they were yelling they couldn't breathe and nobody responded despite being in ear shot. I am not a medical professional and could only offer to find someone for him. The nurse that finally came in was so rude to him that he actually said something to her "please stop being mean to me." Every time she went into his room I could hear her saying things I feel were inappropriate for someone supposedly caring. I was actually stunned at the goings on in this ER and am surprised they haven't been shut down. People deserve better. I understand being short handed and the job is stressful but there's no reason to be rude to the people that you're getting paid to help and care for. Lose the attitudes! Nobody wants to be there! The area where I was stuck was absolutely disgustingly dirty. Blood and puke chunks on the floor for hours. I mentioned the community smelly bathroom. Gross. The patient liaison in the lobby was the nicest and super helpful. There was also a male nurse who seemed to be one of the only ones to care and really strived to be helpful so I'm thankful to those two! The doctors are super scarce and they will get to you when they feel like it. Horrible.