I am an avid online shopper and was pleased to find the Boutique W online as they carried some of the brands that I like. I ordered one sweater last year. It came.. I loved it all good. This year I ordered another sweater it came and it was a big so I returned it the next day. I always try to be respectful and if I have to return an item do it quickly so it's back in their stock as soon as possible. upon the return they informed me there were some kind of hole in it. They said that I did it which If I did, was completely unaware. So I have no idea if that hole was from me or from them.
Bottom line they would not accept the return or give me a refund or give me a store credit.
I asked they return the sweater to me Which the owner agreed to do, but the whole experience was very unpleasant. Clearly, their philosophy is a sweater is more important than a happy and satisfied customer. I will not be shopping with them again read more