I've always been happy to recommend this clinic to anyone who asks as the staff are usually friendly and helpful. However, I am shocked and disappointed in the treatment and care of my cat. When I asked for her front nails to be trimmed and for her to be wormed, the vet asked if he could take her to the back room with his assistant, which I allowed, I then heard her growling and struggling for what seemed like far too long and the sounds coming from there did not sit well with me. When they brought her back to me she was frothing at the mouth, with the fur around her neck falling off in clumps and extremely distraught. Once I was home, I noticed they had used blunt clippers on her and the cuts were really close to the quick, she also struggled to close her mouth and spent the rest of the day under my bed. I would recommend you be present with your pet during their check-ups at all times. read more