I highly recommend Magic Jump Rentals. Their customer service was excellent from beginning to end…read more Christina Tovar did everything she could to make things easy for us. She helped us get the best deal, made sure we had the right equipment for our event, and even explained the city's permit rules. Her knowledge and quick replies made planning much simpler. Chris was great with delivery and pickup too. He arrived on time, was professional, and worked quickly, so setting up and taking down was easy for us. If you want a company that really cares about its customers and gives great service, go with Magic Jump Rentals. We'll definitely use them again for our next events.

Unfortunately, I would not recommend Magic Jump Rentals based on our experience…read more Our party started at 11am, and before booking I specifically asked what time I should schedule delivery to make sure the bounce house was ready when guests arrived. I was told one hour before the party, so I followed their recommendation and scheduled delivery for 10am. At 10:10am, with no one there, I called to ask for an update. The person I spoke with was incredibly rude and said she would try to reach the driver and call me back. Twenty minutes later, I still had not heard anything, so I called again. At that point I was told that I had signed terms and conditions allowing them a much larger window to arrive. After the fact, I actually went back and read the 9 page agreement. It does say that the company is not responsible for delivery and pickup delays, but I could not find the larger delivery window I was told on the phone that I had agreed to. Regardless, I had specifically asked their staff what time I should schedule delivery for an 11am party and followed the one hour recommendation they gave me. The bounce house finally arrived at 10:54am, six minutes before the party started. Thankfully it got set up, but having no idea whether the main attraction for a children's birthday party would even be there when guests arrived made an already hectic morning incredibly stressful. The setup was also poorly thought out. Both the blower and generator were positioned facing directly toward the party area, making that entire side so loud that it was difficult to have a conversation. We ended up having to reposition things ourselves just to make the space usable. Pickup was scheduled for 3pm, and unfortunately the communication was no better. No one arrived, my repeated calls went to voicemail because the line was "busy," and I received no response to the voicemail I left. Eventually the driver called and said he was still 17 minutes away. At that point I had a baby and toddler who needed to get home, so I told him I could no longer wait, and he said that was fine. A few days later, I received an email notifying me that they had issued a partial refund because of the experience. I genuinely appreciate that they acknowledged there was a problem and provided a partial refund. However, considering everything that happened, I think a phone call and an apology would have gone a long way. The bounce house itself was fine. The issue was the service, communication, and reliability surrounding it. There are plenty of rental companies to choose from, and based on this experience, I would choose a different one next time.

Our church regularly uses San Diego Jump Company for our community events and we opted to use them…read moreagain for our most recent event in November. As always, they were kind, timely, and the equipment was in great shape! They were also very helpful and communicative as we had to reschedule our event due to the rain. I unfortunately didn't get any good photos but the equipment was in great shape! I highly recommend using them!

I've been using SD Jump for my annual Easter event for my clients for the past two years, and…read morethey've been consistently amazing. They're always on time, professional, and easy to work with. The service is top-notch every time. Thanks again, Mr. Troy!

This is along overdue post... What can I say.. Edward and…read morehis team ALWAYS come through for my family. They are very efficient and friendly! Jumpers are clean and and great condition. I don't recommend booking last minute since they are popular but they sure do go above and beyond to satisfy their customers! I highly recommedd A Bounce Above! Thank you again Edward+ team. I will see you guys soon for the next party

Just booked a bouncy house for my grandbaby's birthday. Edward was a dream to work with. He…read moreanswered all of my questions, and was able to assist with a last minute change. I will be using his company for all future events and recommending him to anyone I know that needs his services.

San Diego Bounce Houses were quick to respond, they were on time and very easy to work with!read more

I've dealt with plenty of rental companies over the years, but the quality of equipment here is…read moretruly impressive. The inflatables were spotless and looked practically brand new, which is a huge relief when hosting a large crowd. You can tell they take hygiene and maintenance seriously they spent a significant amount of time deep-cleaning everything right on-site. The only reason I'm not giving a full five stars is that the scheduling took a bit longer to finalize than I expected. However, once the logistics were sorted, the execution was flawless. If you prioritize getting high-quality, sanitized gear for your guests, this team is definitely a reliable pick. I'd certainly use them again for future family gatherings!

I recommend them set up and take down was easy. Definitely recommend them for all of your parties…read moreneeds.

My friends and I use Bailon's as our go to party rental for our kids' birthday parties. They always…read moredeliver on time (or earlier), the bouncy houses are always well maintained, and immaculate, and the prices are great. It's obvious they take significant pride in their work and it's such a pleasure working with them. We highly recommend!

My son's first birthday was exponentially more amazing due to Payton's Playspace play area for the…read morekiddos! I already had high hopes as I read through the reviews before moving forward with the team and I only found them more and more helpful as I was trying to figure out what size would work etc. Last minute they were also easily able to accommodate extra hours despite their busy schedule. My son enjoyed it along with the other little kids and parents at my party thought it was such an amazing addition to allow them to keep their kids busy (especially young ones toddling around or with energy they need to get spent!) Highly recommend and would easily consider them again for our future parties. Very easy to communicate with and no fuss set up and break down of the play space. Thank you Payton's Playzone!

Extremely professional team, rented a play zone for my daughter's birthday. Brittney and the rest…read moreof the team were so communicative. They even helped me by offering table rentals when I was in a pinch! Called/texted me in advance, very punctual, very efficient. The kids had sooooo much fun. Would highly recommend for your next event.

Tony was amazing and we recommend san diego bounce. Easy to communicate with, delivered and picked…read moreup promptly. Kids had a blast!

Tony was so communicative, helpful, punctual and fairly priced. The bounce house was clean, fun,…read moreand set up quickly and safely. Highly recommend. Will use again for my daughters' birthday.

I did a lot of research on bouncers for our granddaughters birthday. I decided on San Diego…read moreBouncers due to their great reviews, pricing being readily available, their website was very easy to navigate, etc. I made the reservation through their website for a jumper, tables and chairs. Then I received a confirmation email. Payment was easy to make, they provided answers to questions that I had not even asked yet! I received a text on the day of the event that they were on their way and confirmed when they would be back to pick up. Delivery was prompt, quick set up, friendly and courteous delivery person. The items were picked up when the event was over and again, quick pickup and friendly! I would highly recommend San Diego Bouncers!!!

Great service. They make sure everything is there on time and hake sure it is working well. They…read moreare very responsive if anything else is needed for the event. Thanks so Much, Stony Daniel S. Anderson MD MACP California Colorectal Cancer Coalition

Punctual with drop off/pick up, very responsive. Very reasonable prices and will definitely use…read morethem again.

Speedy delivery, quality products, and good prices. Thanks Kyle for helping us get set for this…read moreparty.

Great working with Gilbert at Jump n Play! Easy to schedule, great options, clean, and efficient…read more We would definitely recommend and book again!

Awesome guy. Great company to work with. Gilbert is good, fast and has great inflatables.read more