Horrible customer service shady business. Rented a bounce house 5/16, asked me to pay after…read moredropping off, Zelle'd him the balance. 5/18 I see a second charge on my debit card attached on file. Called customer service multiple times and I just keep getting the same BS "I'm going to let the owner know and get back to you". We are now at 5/29 2 weeks later and I still haven't gotten my refund. And no response from the owner. Would definitely avoid this business.

We have used them for two parties now and they are great! Easy communication and very flexible. Our…read morefirst party got rained out and we had to reschedule and that was easy and our second party we decided to change the bounce house type a week before the party and they were very accommodating. They are very quick for set up and drop off.

For more than 8 years, we have exclusively used OC Jumpers for all of our parties. We rent a jumper…read more3 times a year and the folks at OC Jumpers make the reservation process a breeze. They are literally the first company I've come across that offers a text option AND ACTUALLY RESPONDS! I sent a text today to reserve my third bounce house this year and received a response almost immediately. They sent pictures, options, and made it simple to book. The whole process took no more than 5 minutes. This is family business is an actual FAMILY BUSINESS... not one of those other companies that says "we are a family" but treats their customers and employees poorly. To date, I I've met at least 2 of Tim's (owner) sons during drop offs, and they are always pleasant, helpful, humorous and informative. I make it a point to come out to say hi! I can't say I do this with any other service. OC Jumpers continues to be my go to rental company, and will always be my go to company. Thank you to the OC Jumper team and their family for almost a decade of excellence!

We LOVE OC Jumpers! We've used this family-owned company for several birthday parties now, and…read morethey have been amazing every single time. They are extremely communicative, punctual, and have some of the best rates around town--which is a win when you're already spending a small fortune trying to entertain a bunch of wild kids. A driver brings the jumper, sets the whole thing up, and comes back to haul it away when the party is over (because who wants to stare at a giant inflatable after a party mustering up energy to dissemble and store it). Overall, the kids are obsessed with their jumpers, and we love how easy and stress-free the whole experience is. Supporting a great family company while making birthday parties extra fun? 10/10 would recommend!

Very easy to work with, was even able to change my jumper last minute due to weather conditions and…read morethey were so helpful! drop off and pick up was flawless. Definitely using them again!

Adi did an amazing job communicating with me before delivering the bouncy house and at pickup. She…read morewas part of the 2 person crew who delivered the bouncy house, table and chairs for my daughter's birthday party. They did an amazing job. They set up the bouncy house and made sure it was clean before they left. The table and chairs were in excellent condition and clean. Pick up the next morning was easy and fast. I will definitely be calling them again for my next event.

We got the EZ Tropical Dry jumper & it was super fun! Has a basketball hoop inside. Bought some…read moreinflatable basketballs and the kids all had a blast. It was a huge WIN! During summertime, you can add the attachment for a pool. The kids can slide right into the pool (or yourself haha). Yelp helped me send out quote requests to several jumper rental businesses and OC Bouncers was the first to respond with details. Extremely responsive, organized, professional, and helpful from beginning to end. Kept me in the loop with all of the steps (delivery, set up, pick up) and made payment as easy as possible. Answered all of my questions. I like their selection and designs for their jumpers as well. The one we got was in great condition and clean. Everything you need to know is on their website. I had a very good feeling about them and I'm so glad I went with them. Will definitely be using OC Bouncers for our next event!

Amazing company!! They give a time frame for drop off and pickup did both within the promised time…read moreframe. They also send a text 10-15 minutes before dropping off and picking up to let toy know they are on their way. The driver was friendly and courteous. Ny communication with everyone I talked to was wonderful and I would definitely do orders from them again!! Highly recommend!

They are so great! So many options to choose from. They are always so great about communicating…read more Always always on time, in fact early which is so nice! They are so so kind. The only bounce house rental I use and will recommend!

Overall, we had a good experience with the bounce house rental. The bounce house itself was…read moregreat--clean, in good condition, and the kids had a blast. The product definitely met our expectations and was a big hit at the party. The only area that could have been better was communication. At times, it was difficult to get updates or know exactly what to expect regarding delivery and setup. A little more proactive communication would have made the experience much smoother. That said, the bounce house was great and everything worked out well in the end. I would consider renting from them again.

Great communication throughout. Friendly and attentive staff during our event. Kids had a blast!!…read moreThey are also an approved vendor with CA PTA, so it made the process so easy! Thank you for always delivering!

We had a bouncer for my sons 4th birthday and it worked out great! The employees were very kind and…read morehelpful. They even showed my son how they take down the bouncer. I will definitely use this company again if we need a bounce house.

Enrique was awesome! Coordinating with him was so easy! The waterslide was perfect for the party…read moreand the kids absolutely loved it! Would highly recommend the OC jumper guy! We will be repeat customers in the future!

We've ordered a jumper from him twice now and both experiences were amazing!…read more The first time, I had someone cancel on me the day before our birthday party. I called him hoping he could help and he went above and beyond to do so! Told me not to worry and he'd be at my house in the morning. His guys were so nice and got everything done quickly. I refer him to everyone! Truly the best.

10 out of 10! So easy to work with. They were professional from booking to delivery to pick up. The…read morewater slide was in great condition and so much fun! The kids had the best time. Will definitely be using them again in the future.

Thanks Steve for the last minute waterslide rental! Looking to rent a waterslide for a birthday…read moreparty. Contacted on a Saturday and even while attending a party of his own he was able to respond and jump on a call with me. Was able to arrange a waterslide for the following day, Sunday! He was very responsive, price was reasonable. Lucas came out Sunday at the arranged time, very professional. Came by to pick up at the arranged time with no incident! Kids enjoyed the 14ft Dolphin waterslide! Thanks again Steve and Lucas! Would recommend!

Surf City Bouncers were a delight to work with!! Steve, owner, was SO RESPONSIVE and such a…read morepleasure to work with. This is a family run business. He was very professional, easy to make changes on my order, and furniture was in very good condition. Delivery and pick up was very timely!! If you are looking for a company to help with your event, this is the company you need to call. Marion L

Even with short notice the team was able to help with a voucher chairs and tables for a last minute…read morekids birthday party. Quick on replies and made everything so easy day of. Will definitely be using them for the next party event.

Great experience! I would rent a bounce castle from them again and again…read more I did online research as I've never rented a bounce castle before and was worried that something may go wrong. I found JumpStop online, checked their website, everything looked good, so I made a deposit and left my info, then I come on yelp and see a 1* review which claims that all the good reviews were left by people who knew the owner. I was so worried about anything going wrong but Maggie was so kind, helpful and quick to answer any of my questions so it put my mind at ease. On the day of my event, Maggie and Alex showed up on time, they were very friendly and helpful. The bounce castle was clean and not old or dated. Maggie made sure it was clean inside after they inflated it, she wiped it before leaving my house, she CARES for the business and customer's satisfaction. I felt taken care of and it was amazing. Pick up was flawless too, they came at the exact time we spoke about, deflated, folded it and quickly left. Great experience all day!

They are awesome! We rent bounce houses regularly for our community events. Maggie & company were…read moregreat w/communicating via text & email throughout the reservation to the day of the event. Prompt, set things up quickly, but made sure the setup was safe (plugs/cords all taped down). The bounce house was cleaned (suds down before they finished setting up). Sold!!! We will forever rent from them for our block parties and family events. Top notch customer service!!!