We got hit with the bait and switch that i have since read about online about Snapbox. Guess I…read moreshould have done more research as these guys are apparently known for ripping off their customers after a few months. We now need to scramble to find a new place as they have tripled our monthly rate. No customer service, no support, just a jacked up price until we can relocate. Awful. Do your homework before renting from Snapbox.

These guys have the worst customer service I have EVER seen. They will rip you off, be rude, then…read morerefuse to allow you to protect yourself by recording the awful interaction, accuse you of being in the wrong and then refuse to take any responsibility. Just look at the Tucker Upper video on Youtube (SHADY Storage KAREN BANS Me For Calling Her Out!) and DO NOT BUY STORAGE AUCTIONS FROM THESE GUYS, THEY ARE AWFUL!

The lack of unprofessionalism and cleanliness is just an understatement about Seaville Self…read moreStorage. After only having my personal items in this unit for not even 9 months in the unit and EVERYTHING got destroyed. Mold was growing on furniture and ceiling, cockroaches in my area rug and ANIMAL faeces on personal belongings. When I called the owner, he stated he was on vacation and couldn't do anything about it. Once his son came to the unit after me calling multiple times, he was speechless. Days later, after calling every day with no response, the wife called me and told me her belongings got moldy due to the "damp summer." I had other belongings in my mother's garage and nothing happened. Completely clean. Clearly, these people do not know how to maintain their buildings. Then, over TWO weeks later, the office manager finally decided to give me a call. When I told her about finding animal faeces, she told me that I need to keep the door shut. The door was shut at all times. There is a perfect hole in the ceiling where the animal could of gotten in. When I asked for all my rent back, they just ignored me. I'm writing this post so that people who have units at Seavile Self Storage, please check your unit if you have not recently. I'm also warning seekers to not use this company. They are untrustworthy and unprofessional. Not once did I ever receive an apology. Yes, it's my own fault that we didnt get insurance but I put total trust in this family owned business. Such a disappointment.

From the owner: Welcome Seaville Self Storage! We are a family-owned storage facility that offers protected storage…read moreunits in several spacious sizes. Based in Ocean View, New Jersey, our fenced and lighted facility provides 24-hour access to all of our units. Rent is due on the same day each month and there is a refundable security deposit required of one month's rent. With more than 20 years in business, we have developed a strong reputation for offering convenient and safe storage in a clean facility. Customers enjoy interacting with our friendly staff that is always willing to assist you. Our resident manager lives on-site, so you can rest assured your items are secure at all times. Contact us for household and commercial storage from the best in the business.

I have been a customer of the Clermont facility for 7 years and never had an issue before these…read morepeople took over (Storage Sense). The first year they took over I Rec'd bill after bill that had different amts. I called and never red'c a return call from the mgr. I finally went over and spoke to her and found her to be rather arrogant. The bottom line is my bill has gone up 43%+ since they took over. Recently I Rec'd a notice that they didn't have insurance info for me and I needed to provide it to avoid them charging me for their ins. I immediately provided what they requested via email and the next thing I know my bill shows the ins charge. I called and spoke to a call center person who was no help and said she would have the mgr call me. Needless to say after a week the mgr had not called me back. I called again the and the person I spoke to said she would have the Dist Mgr call me back. After 4 days still no return call. I called a 3rd time and finally did speak to the mgr (who never apologized for not returning my call), she claims they got my info and credited my bill. We'll see what the next bill looks like. The problem with a storage service is they kind of have you locked in, who wants to be moving their stuff?

**UPDATE*** Someone DID finally respond today and they…read moreapologized for not getting back to us sooner. They indicated that the Ac problem was now being addressed and they did, in fact, issue a refund. If we had been acknowledged sooner, we wouldn't have switched. We appreciated the response... we have been using this storage facility for over a year and it was fine until recently. i'm not sure if ownership has changed but something is clearly wrong. it is supposed to be climate controlled, but they have the heat on in 90+ degree weather. we have tried to have this situation remedied numerous times, and no one will do anything about it!!

Storage sense (clermont location) I must say changed. Since I rented the 10x10 space in sept…read more"23..At first they were all about security. With insurance you could buy and the gates that open to let you in..Now I've noticed in the last few months August to October became worst not only did climate controlled failed with water I found in a few totes that are damged by mold to the storage door being damaged (someone trying to break it open) this place should check thier indoor camera's!!! I reported a few months backabout it to the office and the manager of the unit. As it wasn't at all addressed. Also the front gate was disabled( left.open all day without working).. the .poor rresponse when I left multiple messages gave me the red flag to leave... I left my unit and called in I spoken to the answering company they use and told them of my situation and will follow up on damages of mold and mildew which shocks me in a climate controlked facility...I found a better storage company that has every day cameras that work and answer my phone calls with onsight people. They are quick to let you leave because they don't address what has Rajeev place nor fix the issues or addressing your needs not good at all.. take the hint. Be heavily insured at this location.. in searching I found a better much larger unit for the same price. Shop around.. never again from these places say they value you or your business with them. A bill to come on the mold damage this stuff has to be addressed.

Samantha the manager went over and beyond helping me locate a storage locker at a time where they…read morewere scarce. Very friendly, professional and most of all understanding to my needs! I couldn't have been happier to work with this company because of Sam. Others I tried to do business with were not as accommodating and a few never called back. So if you're looking to store anything contact Sam at Storage Sense in N Cape May!

Not at all satisfied with this place 1st bad situation was when a lot of units were broken into…read morethay have no cameras there I have a climate control unit and this was was the other I lost my key and needed them 2 cut my lock I tried and tried 2 get help finally I did everyone I spoke 2 were nice until Ithey finally got 2 my manager at Clairmont she was the rudest nasty unprofessional person I've every delt with she lied and said she called and left messages but didn't if so I wouldn't of waited 6 months when I posted a review she emailed me because she went through my paperwork and found that I never filled out some bullshit ass paperwork another lie now I have 10 day 2 do the paperwork or they'll Terminate me how Ironic after the review

A very nice facility & good service. Rate was terrific, and the manager Jim was very helpful. Unit…read morewas all cleaned out when I arrived and I had very little problem with spiders or other wildlife like some units that are not climate controlled. The gate always worked consistently and with good lighting and cameras it felt safe. Thanks!

While this was my first ever rented storage unit, All Climate certainly set the bar high. Every…read morestep of the process was top notch, and I felt incredibly valued as their customer through and through. Check in was a breeze, and they even offered to stay open an hour later should I need a little extra time to get everything in. In terms of the facility, it was incredibly clean and had plenty of large rolling carts and a big garage door that made moving incredibly quick. For the two months I had my things there, they were safely in the climate controlled unit and looked just like the day I put them there when I saw them again. Check out was just as easy, and again the staff was incredibly accommodating in making sure that I had the best experience possible. Bottom line, the care and attention from the staff combined with the high quality of the facilities makes All Climate an easy number one choice - and I say that confidently even knowing I haven't seen another storage facility!

We had to find storage on short notice - and they were extremely helpful - we started with a 10x12…read moreand added a smaller unit later, just a phone call. the storage center was extremely clean and the staff were very very helpful. the carts they had available made it easy to move things in and out of your car when needed.