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Boucher Volkswagen Franklin

3.8 (75 reviews)
Closed 8:00 am - 6:00 pm
Updated 1 week ago

Services - Boucher Volkswagen Franklin

Check engine light

Engine oil light diagnosis

Auto general diagnosis

17 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto engine repair

Auto exhaust repair

Auto light repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Boucher Volkswagen Franklin Photos

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Recommended Reviews - Boucher Volkswagen Franklin

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Service waiting area. Complimentary coffee, fruit and granola bars.
Andy K.

I called up to check on the wait for an oil change if I came in right when they opened and was told that oil changes didn't start til 8. I got in at around 8:15 and the advisor greeted me with a warm welcome and asked if I was the one who had called earlier. By 8:45, I was already paid and on the road. The waiting area is large and clean, and they offer fresh fruit, water, soda, coffee and granola bars. Yeah! Check the website for coupons before you go - I got a free tire rotation and inspection. I've purchased parts here in the past as well. The parts counter guy is a total VW geek and knows all about these cars and can get you whatever you need in short order for self-repairs.

My beautiful new car!
Jennifer R.

I knew my next car would be a Beetle and it would be leased. So when I found exactly the car I wanted on this lot, I leased through a salesman I knew at the sister dealership in Janesville and came here to establish a service relationship. I live downtown on the lakefront, and on the coldest day of the year, had a freak part breakdown that shut the car down cold. I experienced firsthand the quality and value of the service at Boucher Volkswagen Marketplace. They dispatched me to Volkswagen's Roadside Assistance who arranged for someone to come out and tow my car. I never even signed the invoice for the tow, the dealership took care of it. The service center was outstanding. Immaculately clean with a well-stocked snack bar featuring Starbucks coffee, soda and water, granola bars, and fruit which were a welcome treat once I remembered I hadn't eaten all day. Boucher carefully sourced a new part for me that was known to be hardier in cold weather. For the six days it took to receive and install the part, I had a loaner Jetta to drive, again free of charge. They alleviated any concerns I had by thoroughly inspecting my car and so far so good. I would recommend this dealership and service center to anyone who wants to be treated fairly and with honesty. They took exceptional care of me and my car.

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2 months ago

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5 months ago

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5 months ago

Michael Tillmann very rude salesman seems to be uninformed and seems to make things up.

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6 years ago

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2 years ago

Excellent service and accommodating service department. The shuttle was very efficient and the driver very polite.

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8 years ago

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Ask the Community - Boucher Volkswagen Franklin

Review Highlights - Boucher Volkswagen Franklin

We have been getting our 2014 Jetta services here since moving to Milwaukee in 2015.

Mentioned in 12 reviews

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Boucher Volkswagen Franklin - autorepair - Updated May 2026

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