I absolutely love this store... The owner & his employees provided excellent customer service.. And…read moreALL of his African Art Pieces were exquisite... Thank you for making my visit to Chicago enjoyable... Michelle Galbreath Phoenix, Az

Great store. Lots of African sculpture and framed prints…read more Soaps ,incense, fabric. Black culture art framed as well. Some furniture pieces. African culture memorbillia

A-1 service and selection is the where you need to be to get you right. Definitely my go to shop…read morewhen o was first introduced. Cant wait to go back.

I recently made a total of 5 separate purchases of fragrance one product had a questionable quality…read moremeaning it was not authentic. I reached out to express my concern and I told nothing could be done. Two of the items were ok. The last shipment arrived but I have lost trust in this company and have decided to return the items. I have reached out 3 times to initiate my return but no response till date. I suspect they are delaying deliberately so that my window for return will run out. This is unacceptable business practice.

Very warm welcome. Very knowledgeable of their products and religious figures. Has a wide variety…read moreof incense.

This botanica has a great selection of hard-to-find plaster statues. Probably the most extensive…read morecandle selection that I have seen. They also have spiritual advisors to help with your every need. Has a decent selection of oils but not a lot of items that are used in Santeria or Palo. However, their extensive Native American and African statues make up for it.

The owner is a fully initiated and well-respected member of the Santeria community. The store is…read moretiny but filled with many items needed for many rituals. If you need any hard-to-get items, she can probably get them for you. I speak from experience :-) This store has been closed a few times that I have wanted to stop by but if you call her ahead of time, she will be there. Once even after hours. She is available via e-mail: alicechiprez@yahoo.com or cell: (773) 510-8453 Very flexible!

Love this place!! The store has a good selection of things you might need. The owner is super nice…read moreand has great customer service skills!! She always makes people feel welcome! I definitely encourage you to visit.

I would describe this botanica as having an assortment of old and new. By this I mean that they…read morehave quite a few of your classic plaster statues of Catholic saints and spirits used in Espiritismo but they also have a selection of resin statues that are more common today. In addition to statues, they also have a decent selection of votive candles along with oils and incense. As far as items in the Santeria tradition, I was only able to see a selection of elekes but I didn't see any other items. I could be mistaken so it might be a good idea to call ahead if you need a cauldron or any other hard-to-find items. The herb selection was not as abundant but there were enough to meet most needs. The woman that worked there was very friendly and approachable. Definitely worth checking out if you're in the area.

I called to see if they had certain candles and they were really good with helping me out. I was…read moreable to get my order curbside with no problem and they wore a mask. I know quite a few people that have gone to this business of different races and everyone has nothing but good things to say. As far as their knowledge on candles, saints and other items, they were very knowledgeable. I read a review on here that said otherwise and that is really hard to believe. These are good people with over 30 years years of experience and are very good at what they do. Please take the time to visit this business and you will also be impressed with their kindness and excellent service. I am a regular.

This is a smaller botanica but it is filled with a great assortment of spiritual supplies. They…read moredon't have all of their candles on display so make sure you ask if they have a certain item in stock. I even saw a few vintage plaster statues that I haven't seen in years! For those that follow the Lucumi tradition, they have elekes, ildes and tools as well. If you need something specific, you might want to ask to see if they can get it for you. The customer service was great. Very polite and professional.

Drove 25m to find they're closed half the week . Sign outside says they're actually open Tues,…read moreThurs, Saturday til 9pm

I've been going to Botanica Victoria for a little over a year now, and it has truly become my go-to…read moreplace for anything spiritual. Whenever my energy feels off, I'll go in for a limpia (usually a couple times a year), and I always leave feeling lighter and more grounded. Victoria has read my palm before, and it was honestly so insightful and helpful. It gave me clarity and reassurance when I really needed it. She's incredibly patient, she listens, and she takes the time to explain things in a way that actually makes sense. No matter what question I come in with, she's always able to guide me or give me an answer that brings peace of mind. About a month ago was the first time I ever bought one of her baños, and the experience honestly blew me away. I usually do my own cleanses on my own, so I didn't know what to expect but after doing the New Year's Eve baño and completing the ritual, I felt such a strong and positive energy shift. It was incredible. Within an hour or two of doing the first part, it genuinely felt like something lifted off my spirit and something within me shifted in the best way. It was instant, grounding, and deeply healing. She also makes candles for just about any occasion, which is such a thoughtful and comforting touch. Her products are amazing, and you can really feel the intention behind everything she offers. The shop is run by Victoria and her grandson, and it's always such a joy walking in and seeing them both. They're both so welcoming, knowledgeable, and kind. It truly feels like a blessing to have someone with a real spiritual gift who uses it to help others. This is hands down my favorite spiritual place, and I'm so grateful to have found it.

Beautiful, amazing place...very informative and helpful. The owner is very patient with you and…read morespiritual intuition is on point

If you ever need a hard to find book, this is the place that will make your search easy! I cannot…read morethank Underground Bookstore enough for doing everything, and I mean everything possible, to find the book I needed along with it being in my budget! In particular, I want to commend Yoel for his customer service. If he did not know the answer immediately, he researched and would follow-up. He also checked in with me throughout the entire process. Despite being busy, he always made time for me because he is the epitome of making the customer feel valued! Please patronize Underground Bookstore!

My husband wanted to visit Chicago and when I mentioned wanting to seek out some bookstores, he…read moreadded this place to the list. When trying to find the place, the person we asked turned out to be the owner, so he not only walkd us there, he let us in as well. The Underground Bookstore, according to their website, has been around for over 30 years. I really enjoyed just looking around as the store was packed full of books and home decor. My husband ended up buying a Harriet Tubman plaque type item for our home, as well as a book. I would definitely recommend The Underground Bookstore to anyone looking for books or decor relating to African and African American history. I will be asking my husband to come back next time as there was a $45 book about poetry that was out of my price range this trip.