I did not want to have to write this. I've been a loyal client of Therapy since 2014 and was…read moreunderstanding when prices went up a few times, especially since everything else has gotten more expensive. I believed the new owners were using the extra funds to upgrade the spa, buy new equipment and pay employees better, at least according to their emails. Sadly, there's been a rapid decline in the business. The spa now looks dingy and neglected, and there's a foul odor throughout. The quality of facial and massage services dropped so much due to the constant turnover that I had to stop coming altogether. I had been seeing Chelsea Bowman and the master facialist Ami Sheneman for years. Both left, and no one contacted me to let me know I wouldn't be seeing them for my next appointment. I only found out when I showed up and discovered I'd be seeing someone else. The new girl Kendall, bless her heart--she tried her best, but it just wasn't the same. On top of it when I asked the girls at the desk where Chelsea and Ami went, each time they looked scared and uncomfortable answering. For anyone wondering where Ami went: I found her! She's now at Pier to Point down the street at the other end of Voltaire. I've already been there and signed up for multiple memberships. I highly recommend you do the same. It's such a shame about this spa since it's been part of the community for so long. Edit in response to the owner's comment: Thank you for your response. I want to clarify that my review was written in good faith based solely on my personal experience as a long-time client of your spa. I did not create my account with any intention of coordinating negative reviews or promoting a competitor. I have never had a Yelp account prior to this, which is why it is new. I've also never left a Google review prior to this either. My intention was to share my honest disappointment about the recent changes and lack of transparency when my preferred practitioners left, which significantly impacted my experience. I understand privacy policies, but as a loyal client, I felt it would have been more considerate to inform me prior to my appointment that my practitioners would no longer be there, enabling me to make the decision if I wanted to see someone new or not. This would have allowed me to cancel, so I could continue my services with the professionals I had established trust with. I stand by my original review and hope future communication with clients will be handled with greater openness and respect. Thank you.

This place is super cute and cozy! When you walk into the lobby there are different facial…read morecleansers, moisturizers, teas, bracelets, CBD ointments and gummies that you can purchase. It's a very relaxing environment, soothing music, and everyone is very warm and welcoming. I was gifted a massage for my birthday. I got a massage today by Gwen and she was absolutely amazing. She massaged me from head to toe and her hands are magical. I told her my problem areas and she really honed in on them with just the right amount of pressure. Honestly, the combo of the comfy warm bed and Gwen made me nod off for a while, it was so relaxing. I definitely recommend giving this place a try. The massages and other services are quite pricey, but they offer an affordable monthly membership which offers a free service monthly!

Patty is the best esthetic care professional I ever met. She upholds the highest standard of skin…read morecare and will enhance your life and profession.

I came in for a 60 minute deep tissue massage with Eduardo today. Damaris checked me in and was…read morevery kind. Eduardo is extremely professional and he did a wonderful job of easing my back tension, and he also made sure to stretch my creaky & stiff joints. I left feeling so relaxed and peaceful afterward so much so that I made another appointment for next month. The space is welcoming and cozy. I enjoyed the decor in the Egypt room as well. The massage bed was comfortable & I appreciated the a/c when it got a little stuffy in the room. This was a lovely experience & I'm only sorry that I didn't check this place out sooner!! Book a service, you'll be so glad you did. Peace. Street parking. Bathrooms available.

Emma was great! This was my first professional wax, and I was nervous before the appointment, but…read moreshe made me extremely comfortable from beginning to end. Not to mention it much less painful than I was expecting. Would recommend!! Also the salon in general is very vibey, cute and clean! Overall great experience.

This is my favorite sugaring place!! They're so welcoming and professional-- even offer you a…read morewelcome beverage when you walk in. Emma was amazing for my most recent visit-- she helped customize the areas I wanted and it was perfect!

What a wonderful first facial experience! I left feeling…read morecompletely pampered, refreshed, and educated about how to better care for my skin. Thank you for making my first visit so relaxing and enjoyable. I can't wait for my next one! First facial... and I'm hooked Brittney!

I've had two facials with Saryna and have two more scheduled over the next two months. My skin…read morefeels amazing and the facial experience is very relaxing. I recommended an Honest Skin facial as a birthday gift for my sister and she has been a repeat customer. I would definitely recommend Honest Skin!

Kiwi spa will be the place I'm loyal to for anything skincare!! Coming here always brightens my…read moremood and makes me feel relaxed. I've been here multiple times in the past 3 years and each time I'm left with amazing results. Everyone is so friendly and I always leave happy. Shout out to Lysa for making my skin glowing after my treatment today because my skin was in rough shape!!

Okay... where do I even start…read more I just had a facial at Kiwi Spa with Lisa and WOW. My skin has never felt this clean, fresh, and literally glowing. You know that feeling when your face just feels like it can breathe again? That's exactly it. Lisa is AMAZING. She didn't just rush through the service -- she really took her time, explained everything she was doing, and gave me so much helpful skincare advice that actually made sense. I left feeling like I not only got a facial, but a whole skincare education. We actually went for a bachelorette and they went ALL out for us The setup was so beautiful -- they had a charcuterie board, champagne, and the cutest little space that made it feel so special and fun. It honestly made the whole experience feel elevated and memorable. And the spa itself?? So clean, peaceful, and relaxing. The kind of place where you instantly feel calm the second you walk in. No joke... my skin looks so good right now I don't even want to wear makeup for weeks ! If you're thinking about booking -- DO IT. Highly, highly recommend Lisa at Kiwi Spa. You will leave glowing

The owner is extremely kind and talented. I highly reccomend this place! Beautiful location and…read moreambiance.

I had been wanting to try ASerenity for a while, as I had passed by several times. I finally…read morebooked a facial, which I love to do, but rarely find time to do. Anyway, I found a convenient appointment in the late afternoon. Parking was easy, as there is a lot of free street parking nearby. When I entered, there was only one person working, as it was a small but cute space. They had a lot of skin care products displayed, and the waiting area looked comfortable. I was a few minutes early, but she was able to get me started right away. I thought the person who provided my service was very nice and acted professionally. Unfortunately, I thought the quality of the service was a bit lacking. She looked at my skin and said that I needed an enzyme mask, which was fine. I go to get facials so that someone else can take care of me and use their expertise. Anyway, she first did extractions. I counted and she did four... only four. I thought is was strange for a spa that states that they specialize in acne, and I had said that I wanted help with oily skin. Then she put the enzyme mask on and left for about 20 minutes. After that, she returned and did an arm and shoulder massage. It was very relaxing However, I really didn't want to come for a massage, I came for a facial. All in all, I felt that the hour -long service did not include a lot of skin treatment. The place was cute and comfortable, the experience was relaxing, but I don't feel I got much in return for the $115 price tag. I was hoping for more of a skin care experience.

If you want a facial, this is the spot! Grace is absolutely amazing- such a wonderful experience…read more Highly recommend!!

Found Bellezza under Wigs for Kids donation Salons, and got this super cute cut by Maritza! She was…read moreable to get 16 inches of hair to donate for kids in need :) After not chopping my hair for a decade, I'm so happy and in love with my short cut! Thanks so much for your kindness Maritza, I'll be coming to you whenever I'm in San Diego!

Clinique Comforting Cold Cream…read more Ladies with sensitive and delicate skin - listen up! This rich cream is fragrance free and emoillient, yet it won't clog pores or cause blemishes. It's gentle, yet effective in removing even the heaviest makeup (stage or runway). You can even use on those peepers to remove waterproof mascara. The cream feels so soothing that you will not want to wash it off. Apply and remove with cold water or by patting down your skin with a damp washcloth. I use it when I travel for photo shoots because it's compact and serves the dual-purpose of removing face makeup and mascara. It's an all-around great multi-use product that does moisturize without adding oil.

What a treat! A knowledgable, thorough, reasonably priced, friendly and fun esthetician only blocks…read morefrom where I live... I will be back!