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    Bothell Smiles Family Dentistry

    5.0 (19 reviews)
    Open 8:00 am - 5:00 pm

    Services - Bothell Smiles Family Dentistry

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Recommended Reviews - Bothell Smiles Family Dentistry

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    Review Highlights - Bothell Smiles Family Dentistry

    Karen and her staff are always patient and attentive - they ensure I'm never in pain or overwhelmed.

    Mentioned in 4 reviews

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    Ann Kelley, DDS-Kingsgate Dental - Kingsgate Dental - Dr. Ann Kelley .

    Ann Kelley, DDS-Kingsgate Dental

    (9 reviews)

    I started going to Kingsgate Dental many years ago when I wanted the amalgam fillings out of my…read moremouth and to replace them with white composites. Back then, the Drs. Greenhalgh were on staff. I met Tammy, one of the wonderful dental hygienists. I have never received more caring, thorough cleanings. I moved away from the area 8 years ago and tried dentists in 4 different cities, but was never able to find a similar level of care and technical sophistication (more below). I was traveling for vacation to Seattle and made a visit to Kingsgate Dental one of my stops. I'm so glad I did. Tammy did a 1.5 hour inspection (the cleaning will be another appointment), which included high definition digital X-rays (she told me they recently got this system - but are ahead of many practices in having used digital X-rays for the past 10 years); taking pictures of my individual teeth so any discoloration was clear; and using some new-fangled gadget to test enamel strength re cavities, rather than the old system of prodding with a pick to see if the tooth feels sticky. Plus she measured gum recession and closeness of gums to each tooth. I was very impressed with Dr. Kelley. She recommended steps I could take to steward my teeth, including using a non-fluoride paste to help the enamel. She told me about ideal upcoming dental care (it's time for some crowns) but clearly did not push any dental care I did not strongly need. She was understanding of my financial situation. When it came time to pay, in addition to the 10% discount for uninsured people who pay up front, which I knew about, Jackie mentioned an additional promotion she could use to lower my cost. Both front office staff are the same from when I was last there 8 years ago, which says something! This dentist's office is so above and beyond any other I've seen (before or since) that I can't recommend it enough. I hesitate to write such a glowing review on Yelp because I fear I won't be able to get an appointment next time I need one, but the practice deserves it.

    We've been a patient of Kingsgate Dental for decades. They have consistently been an excellent…read moredental clinic. Their hygienist team is thorough while being gentle and caring. We've had both restorations and crowns performed by Dr. Kelly's team. When unusual situations arise, Dr. Kelly's referral network of endodontists and oral surgeons is top notch! We've even had emergency work done by Dr. Kelly on a weekend! Dr. Kelly's attention to detail is much appreciated and her work product shows it!

    McCauley Family & Cosmetic Dentistry - Our front lobby

    McCauley Family & Cosmetic Dentistry

    (54 reviews)

    I have been a patient here for many years, on and off, and unfortunately I need to share a…read morerecurring issue around insurance transparency and professionalism. I stopped coming last year after the practice dropped my Delta Dental insurance. I recently decided to give them another try because I now have dental insurance through Cigna. Before my most recent appointment, I sent my insurance information in advance by email and also confirmed it by phone. The office booked the appointment with no mention of any issues. I drove there, took time out of my day, and once I was already sitting in the chair, I was told that the practice had dropped all insurance and asked if I wanted to proceed, pay out of pocket, and then personally deal with whatever reimbursement my insurance might or might not provide later. This conversation happened with a dental hygienist, not an office administrator, despite the practice having administrative staff, and it was extremely uncomfortable. It felt inappropriate for a clinical provider to be put in the position of handling a billing and insurance issue. I declined and left, having wasted time commuting and attending an appointment that should never have been booked under these circumstances. This same situation has happened to me before and is exactly why I stopped going previously. What is most concerning is that all responsibility is placed on the patient. You are expected to manage insurance reimbursement yourself, the practice takes no accountability, and they reserve the right to charge whatever they choose, often well above standard ADA fee guidelines. There was also no follow-up of any kind from the office after the visit. No courtesy call, no acknowledgment, and no attempt to address the situation, which further reinforced the lack of professionalism. The office is beautiful and the staff is welcoming, but the lack of upfront communication, pricing transparency, and professional handling of insurance matters feels misleading. I am sharing this so others are aware and can ask very direct questions before booking, especially if insurance coverage matters to you.

    We had used McCauley for several years and always enjoyed coming. The were always professional and…read moreempathetic. I appreciated their ability to build crowns in house while you wait. We only stopped using them due to insurance issues.

    Totem Lake Dental

    Totem Lake Dental

    (27 reviews)

    Dr. Andy Trinh and the team at Totem Lake Dental are wonderful. During my appointment today, they…read morewent above and beyond to address a complication I wasn't even aware of. He identified an unexpected issue during my visit and took care of it immediately to ensure I was healthy and comfortable. It's rare to find a dentist who prioritizes patient outcomes so clearly. I really appreciate the extra time and care Dr. Trinh and his team took with my treatment. I felt like I was in great hands the entire time.

    Long story short: this dentist failed to inform me that they were out of network with my insurance…read moreuntil after services were performed. I was only told about their insurance network status when they foisted a $150 bill on me for basic cleaning and xray fees that would have been fully covered if the office was in network. Even then I had to repeatedly question the receptionist about the bill to get them to clarify that the office was out of network for my insurer. They gave me a soulless, empty apology about this. They assured me that they do their best to inform every patient about insurance network status, but this is obvious garbage given their failure to inform me. They were unwilling to take any responsibility for their own failure here, and insisted I pay the $150 bill. I only paid the bill because I knew I had no legal recourse. As far as I'm concerned, they robbed me. Needles to say, I will be finding a new dentist.

    Bothell Smiles Family Dentistry - generaldentistry - Updated May 2026

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