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    Bothell Smiles Family Dentistry

    5.0 (18 reviews)
    Open 8:00 am - 5:00 pm

    Services - Bothell Smiles Family Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Review Highlights - Bothell Smiles Family Dentistry

    Karen and her staff are always patient and attentive - they ensure I'm never in pain or overwhelmed.

    Mentioned in 4 reviews

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    Smile Sanctuary®

    Smile Sanctuary®

    4.8(54 reviews)
    0.0 mi

    I have been a patient here for many years, on and off, and unfortunately I need to share a…read morerecurring issue around insurance transparency and professionalism. I stopped coming last year after the practice dropped my Delta Dental insurance. I recently decided to give them another try because I now have dental insurance through Cigna. Before my most recent appointment, I sent my insurance information in advance by email and also confirmed it by phone. The office booked the appointment with no mention of any issues. I drove there, took time out of my day, and once I was already sitting in the chair, I was told that the practice had dropped all insurance and asked if I wanted to proceed, pay out of pocket, and then personally deal with whatever reimbursement my insurance might or might not provide later. This conversation happened with a dental hygienist, not an office administrator, despite the practice having administrative staff, and it was extremely uncomfortable. It felt inappropriate for a clinical provider to be put in the position of handling a billing and insurance issue. I declined and left, having wasted time commuting and attending an appointment that should never have been booked under these circumstances. This same situation has happened to me before and is exactly why I stopped going previously. What is most concerning is that all responsibility is placed on the patient. You are expected to manage insurance reimbursement yourself, the practice takes no accountability, and they reserve the right to charge whatever they choose, often well above standard ADA fee guidelines. There was also no follow-up of any kind from the office after the visit. No courtesy call, no acknowledgment, and no attempt to address the situation, which further reinforced the lack of professionalism. The office is beautiful and the staff is welcoming, but the lack of upfront communication, pricing transparency, and professional handling of insurance matters feels misleading. I am sharing this so others are aware and can ask very direct questions before booking, especially if insurance coverage matters to you.

    We had used McCauley for several years and always enjoyed coming. The were always professional and…read moreempathetic. I appreciated their ability to build crowns in house while you wait. We only stopped using them due to insurance issues.

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    Smile Sanctuary®
    Smile Sanctuary®
    Smile Sanctuary® - Our front lobby

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    Our front lobby

    Kirkland Family Dentistry - Voted Best Dentist in Kirkland 2015, 2016, 2017, 2018, 2020

    Kirkland Family Dentistry

    4.2(219 reviews)
    2.7 mi

    Having avoided the dentist for fear of pain and judgment, you can't imagine how relieved I was to…read morefind Kirkland Family Dentistry. Every single person I interacted with, from reception, support staff, technician and doctors, was kind, understanding and helpful. My dental health is back on track thanks to KFD.

    TRUST THE 1 STAR REVIEWS. The absolute worst dental experience of my life. I went in for 9/10 jaw…read morepain because they took same-day emergencies. He said I might need a root canal on one of 2 teeth but we can try just "cleaning them out first" and see if that helps. The first issue is that they did not numb me effectively. So I told them I could still feel it. They gave me more. And more. I could still feel pain in my jaw so I figured maybe it's just not going to go away since they already numbed me an insane amount of times, so I just dealt with it. They did not use one of those dam type things that every other dentist I've been to would use to prevent all of the drilled tooth dust water from getting into the back of my throat. So I started gagging mid procedure because it was horrendous. Upon leaving I told them I was still in 9/10 pain so they gave me a script for extra strength Tylenol lol. Went back home and it hurt so bad I couldn't even open my mouth anymore. So I went to an endodontist in Lynnwood because there was absolutely no way I would be going back to Kirkland Family Dental. He told me there was an obvious need for a root canal on the one tooth and he did it with no issues! All in all this entire thing cost me over $2k out of pocket for them to not even fix my problem, in fact they exacerbated it with an unnecessary procedure. So now I get monthly charges for a year to pay for this whole thing, and every time it's a friendly reminder of my terrible experience! Just don't go here.

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    Kirkland Family Dentistry - Kirkland Family Dentistry Was Voted Best Kirkland Dentist in 2015, 2016, 2017, 2018 & 2020!

    Kirkland Family Dentistry Was Voted Best Kirkland Dentist in 2015, 2016, 2017, 2018 & 2020!

    Kirkland Family Dentistry
    Kirkland Family Dentistry

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    Bothell Smiles Family Dentistry - generaldentistry - Updated August 2026

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