1. Botas Y Botines Guerrero

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La Puente, CA

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Botas Y Botines Guerrero

5.0 (2 reviews)
Open • 10:00 am - 7:00 pm

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Brighton - Floating pink Swarovski crystals.

Brighton

3.0(9 reviews)
3.8 mi

I have a large collection of bracelets, watches, necklaces and ankle bracelets. I have been a…read moreBrighton girl for many years and have reviewed a few of the retail stores too. Brighton jewelry is considered to be fashion jewelry. The pieces are made from zinc and they are dipped in silver so it is actually silver plated. After an antiquing process a protective layer of lacquer is added to create a high shine look. This page is for their corporate office. I called and spoke with Lisa Marie in the consumer care department. Lisa Marie was very helpful and explained the process to me. I reached out to corporate because just about all of my collection has tarnished and unfortunately I can't wear any of my favorite pieces. I wasn't guaranteed anything but I am able to send them my collection so their factory can attempt to make them all pretty and shiny again. I am excited to see if they can work some magic on my jewelry. I'm simply going to ship it to them with a tracking number. They are covering the shipping cost to return to me, either buffed up and beautiful or still tarnished and unwearable. Either way I am happy I have this option & I am hoping for a positive outcome. I'll update with before and after pictures once all is done. I need to patient because it could take a while. I'm just appreciative Brighton will do what they can to help me.

I have had a Brighton watch for many many years. I reached out to their customer support online…read morebecause the face of my watch is missing the crystal. They asked me to send in a picture of the watch, I did multiple times, each time I would get a response that they did not receive any communication back from me. Finally the received the email with the picture and told me my piece was "vintage" and they could not help me with the face crystal as they no longer carry that watch. I asked if there was anything else they could do - credit toward a new watch, etc and they stated there was nothing they could do... I'm truly disappointed in the service received and lack of customer service. Nikki S

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In Fashion

In Fashion

2.6(11 reviews)
2.2 mi

While in the area I noticed this sore and went inside to check it out. They have small size clothes…read moreto big size clothes for women. Very cute and up-to-date clothing. reasonable prices and the service was good. Judy the manager, was kind and very helpful, personable and funny. The aisle is hard to walk through so it's a little difficult to look at clothes.

Owner lied and refused to give me the merchandise that I paid for…read more They're only accepting cash or Zelle so I paid $19.24 for my merchandise on 3/21/25 using Zelle. I typed in the number the owner provided and the name 'So' automatically generated so I knew it was the correct number. I showed her to double confirm and she said yes. So in the fillable section that asked for the name, I wrote the name of the business, In Fashion. I paid and showed her confirmation. The confirmation showed her phone number but she would not give me my merchandise because I didn't write the name 'So.' She didn't ask me to so it shouldn't have been a problem. Secondly, she still received payment from me so it definitely shouldn't have been a problem. I told her I can't cancel the Zelle payment. She then told me she didn't receive any payment. I was there for about 20 minutes on the phone with my bank who confirmed that the phone number I Zelle'd did in fact receive the payment. They filed a dispute for me and I left under the impression that my bank would refund me but I got a noticed today stating that my claim was denied because they determined the owner received my payment. That was a misunderstanding on my part. I thought the dispute was final and confirmed otherwise I would not have left that day without my merchandise. So basically, the owner received my payment, I showed her proof, she refused to take a picture of the proof because she was not satisfied with the name I wrote and she refused to give my merchandise. I typed her number in. Her name came up. The owner confirmed but was unsatisfied with me putting the name of the business instead of her personal name so she kept MY merchandise that I PAID FOR. This was my first time using Zelle with them and the last time I will ever shop their store. I just found out today via a notice in the mail that chase wouldn't refund me so that's why I'm writing this today. I'm calling the loss and moving on but I want to warn others because 20$ doesn't break my bank but I wouldn't want this to happen to someone who comes up on a larger bill.

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In Fashion
In Fashion
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Botas Y Botines Guerrero - shoes - Updated November 2026

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