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    Boston Cab Dispatch

    1.6 (206 reviews)
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    1 month ago

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    5 months ago

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    1 year ago

    Good old fashion taxi service. Their cabs are clean. All kinds of cabs.sedans, vans,handicap vans.

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    3 years ago

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    2 years ago

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    2 years ago

    No way to cancel prebooked trip - they do not answer the phone at night . I am never calling them again.

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    5 years ago

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    3 years ago

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    4 years ago

    Do not use Boston Cab's reservation service. Used it for an early morning ride to the airport and they never showed

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    3 years ago

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    5 years ago

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    6 years ago

    Very useful with covid and Uber and lifts are not as available. Glad they are still around and in service.

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    5 years ago

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    13 years ago

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    16 years ago

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    Page 1 of 6

    Ask the Community - Boston Cab Dispatch

    Review Highlights - Boston Cab Dispatch

    I highly recommend Boston Cab company for scheduled pick ups (can't speak to hailing them off the street).

    Mentioned in 7 reviews

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    Green Cab & Yellow Cab of Somerville - Green & yellow cab MA plate LV 85987 committed a hit and run on 7/31/25 at 6:44 PM.

    Green Cab & Yellow Cab of Somerville

    (242 reviews)

    All cab drivers I've had so far this month have been very courteous, pleasant and professional. I…read moreonly call the cab company directly to make reservations since I've heard mediocre reviews that if the reservation is booked through their app, the complaint has been the driver does not show up so I will continue to call the cab company directly to ensure my reservation is confirmed - they will send me a text. They also will send me the driver's name and I can track the driver whereabouts for pickup. One thing I don't like about the billing is that I will do the credit card prepayment in advance and to include the tip and the driver says the tip is not included in the prepayment. I wish the Green Cab & Yellow Cab of Somerville would give the customer a breakdown of the actual charge and the tip. So going forward, I will only do credit card prepayment for the trip and pay the tip in cash to the driver so my tip is not being charged twice. Otherwise my experience has been very good with the cab company.

    I was hit by a greeen & yellow cab on Thursday the 31st. The driver slammed into the front of my…read morecar as he was trying to get around traffic & the driver refused to exchange information with me. I have since called the company several times and have left several voicemail with not even a simple call to ask if we okay mind you there was a passanger in the back of cab. I would not recommend this cab company to anyone as they do not care about the safety of people using their service nor the people not using there their service. Beware this company at all cost. 8/7/25 update: the company finally reached out but not until this yelp review was posted. The company told me there driver denied any accident occuring. Funny how I have a picture of the car making contact with mine but nothing happend

    South Boston Independent Taxi Cab - Independent Taxi

    South Boston Independent Taxi Cab

    (23 reviews)

    South Boston

    I have used this company at least 2 dozen times for myself, my family, friends and coworkers. I…read moreoften call ahead, but sometimes just find a cab on the street or at a taxi stand. The phone dispatcher is generally easy to understand and brief in his questions. The drivers are generally polite, speak good English, and take the most reasonable and direct route to the destination. The drivers also generally seem clean, and professional. I have never been overcharged or told the credit card reader didn't work. I have been in a few cabs without seatbelts but otherwise the vehicles seem to be in good working order, clean and comfortable. This is a decent company in the Boston area.

    I wish there was a way to give a negative rating…read more My review has to do with a call I made on Monday afternoon at 1:30p. I was taking my gravely sick cat to the hospital and trying to get there so I could still make it to work at 3p. I called, got no time estimate and then was barked at, "have a nice day." 25 minutes later I called and got a condescending "It's on it's way, MA'AM!" 15 minutes later, no cab and now I am going to be late for work and my cat is nowhere near a vet. I put the cat inside figuring I hoped he would live for a few more hours and waved off the cab that was now waiting for me 45 minutes after the first call. Seconds later I get a call from a woman, their nightmare of a dispatcher, "So! MA'AM...you don't need the cab?!" I was worried about my cat and upset at her tone and admittedly yelled back, "NO! I needed it 30 minutes ago!" She (I kid you not) screamed in to the phone "YOU HAVE A NICE DAY THEN!" Forget the fact that the cab was dreadfully late. Forget that the service is abysmal. Forget that the people are rude and unreliable. To scream something so heartlessly disingenuous, so intended to upset is unforgivable. I was not asking for kindness or even an apology. I did not deserve to be yelled at and enraged by the person who failed me in the first place. The kicker is that the cat did die the next day. Independent Taxi is the worst. I pray that I never have to get in another of their cabs and I strongly encourage anyone reading this to look for another company to take you where you need to go. You deserve better.

    Boston Cab Dispatch - taxis - Updated May 2026

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