Having to check in and wait for the next available appointment just to drop of a sample is…read moreridiculous. Some of us have work and can't wait 2 hours to hand them a baggy. Get rid of contactless check ins.

Over the weekend, I had symptoms of a UTI and my doctor wanted me to give a urine sample. I am…read moregrateful that I was able to be seen on a Saturday. I told the woman who took my information that we do not have health insurance and had to pay upfront which I did for $130.14. I then had gotten another invoice for an additional $39.19. I called and they said I needed to pay that. I said I should have been told the correct amount up front since I was paying out of pocket. I was told I had to pay the invoice. I am not happy about that at all.

There is no way to call and talk to a human before you visit. I have arrived in the past only to…read morewait for a long time and discover they didn't have my order. It would be nice if you could call ahead to find this out.

When I need blood work, I use this Quest Diagnostics location, as it is small and not too many…read morepeople use it and I can get in and out in a jiffy. Located in the Salem Professional Center building, this lab only has 1 staff who is very friendly and keep things moving along. They close 12-1 for lunch so just keep that in mind.

Very professional In and out in under half an hour and that…read morewas with 3-5 people ahead of me Very clean and very safe They explained every step of the way

This company is a farce. Called to schedule a pre-employment drug screen, their recording stated to…read morevisit their website, made an appointment via their website, drove 45 minutes, arrived early, told they don't do drug screening at this time because "the courier already came." That makes no logical sense. This is the second time scheduled and turned away for their logistics issues. Logging a complaint with The Better Business Bureau. DO NOT RECOMMEND!

By far, the shadiest company ever. We had them come to move a Radon pipe to be 6 inches from the…read moreroof, to accommodate the install of new gutters. They were not able to quote anything over phone, which is understandable but, arrived, in the course of 1 hour, put an elbow on the pipe, put a new manometer on and gave me a bill for $635... absolute robbery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ***************Do NOT work with these folks******************

This company is awful to work with. We had a scheduled appointment for a radon mitigation system…read more The installer told us after seeing the job that it would take more than one day. That was fine with us, but we assumed he would be there two consecutive days. We went back the second day and he had never been there. When I called the company, they told me he was on another job and wouldn't be able to finish until the following Tuesday (it was a Wednesday!!). They schedule jobs they can't finish Just to get the work. We were left with no choice but to wait. It was a major inconvenience for us to have to be home to let him in for another day. They tell you what you want to hear on the phone and then don't follow through. The only reason I'm giving two stars is because the installer was very nice and appears to have done a good job so far. They are also extremely expensive.

I once had to go to this place for a pre-employment drug test. (I studied all night for that test,…read moretoo. Good thing I got the job.) Anywho.... The reason I knew this was the clinic for me is that they have Cigar Aficionado magazine in the waiting room. Nothing says 'health' and 'acute care' like reading about the finer points of smoking. The staff were reasonably friendly. I just can't remember when filling something with pee became part of getting a job. Does anyone out there remember when doing that actually got you fired from one?? And so it goes!

Went in for a dot physical and everything went normal. the thing is i don't agree with the new dot…read morerules about sleep apnea and i grumbled and complained about it. Still no problem. I accept that it is a new law. I just don't agree with it. This apparently offended the doctor who then called my company and tried to get me in trouble by making me out to be unsafe. These were personal complaints about the way the new system is set up not a refusal to adhere to anything. I have filed a complaint with the Oregon medical board about the ethics of this action and if any adverse action comes of it there will be a law suit. Anyway... avoid this place if you can and if not whatever you do keep your mouth shut around these people.

ARA goes above and beyond to make sure their customers are satisfied. I can't recommend them…read moreenough!

absolute rescources,professional courteous ,superb customer service and quality .we highly…read morerecommend them.jason best customer service and educational. he tolerated our numerous emails and calls from our concerns mold situation.we are physicians scientists but when your home(just bought) causes you asthma attacks,allergies ,fatigue,mentation problerms and even rescue animals had symptoms. .

Pleasant and professional. I wasn't rushed. Everything was explained , even how the dye would make…read moreyou feel ! haha Will recommend to others in need.

Unprofessional in every aspect but very quick to take your money for services they did not provide…read more The office staff was more concerned with their lunch order rather than the patients in the waiting room.