I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

Incredible customer service by Kay and Phil. Working on a big project, 500 peices, and the…read morewonderful ideas, creative and cost saving. Will keep you posted and how it turns out. Locally owned and operated, this business does a lot of work with the local 50 public schools.

I love image builders! I use them for all of my screen printing and embroidery needs. Phil is…read morealways very helpful and has great ideas to making my clothing look flawless! Lucky to find such a wonderful local company!

Jami's attention to detail is out of this world! She has the ability to bring your vision to life…read more Her and her team are one of a kind!

From the owner: Designer Chic Designs is a Creative Design Agency focused on making your visual story standout. We…read moreprovide digital content that uses a creative approach to advertise your business. We focus on two goals for your business. 1. To reach your audience across all platforms which require digital marketing. 2. Taking on the daunting task of keeping your digital presence relevant, interesting, and consistent. - Brand Development: for startups, influencers or businesses wanting to rebrand - Digital Marketing: to make sure you are reaching your audience on all platforms - Social Media Management: scheduled posts, creative content created for your target market. - Photography: Brand photography, Product photography, Behind the Scenes - Graphic Design: Digital and Print, Web/E-commerce Design