Uncomfortable, very loud (even during the week when they don't have their night club on). The manager was dishonest, rude and incompetent. Is it even a hotel. Avoid this place. Inconfortable, très bruyant (même pendant la semaine quand ils ne font pas boîte de nuit). Le manager était malhonnête, impoli, et incompétent. Est ce vraiment un hôtel. A fuir. read more

WORST HOTEL and SERVICE ever experienced. Called the hotel for a room booking and was told the hotel is full. However clearly rooms were available online. He lied in my face as too lazy to deal with me. I then showed up and asked him to check me in manually. Room sub standard from maintenance to hygiene. Bath plug defect standing in a bath full of water when taking a shower. dust around skirting board. A/C rattling loud and noisy so had to keep it off but then unable to sleep as it was freezing cold. I paid £125 for this experiences and upon complaint some incompetent guest relations manager who doesn't know how to deal with complaints implied that I was lying and asked me to book another room so that I could get an upgrade. this place is a total joke from start to end. STAY AWAY read more

Very inviting and welcome addition of urban chic to the area. When the weather is cool or unfriendly, venture inside to the cosily sophisticated lounge with laid-back sofa-seating, modern artwork and warming modern hearth. When the sun is shining, or the weather is kind, take advantage of the pretty, well-lit, stylishly decked terrace. Choose from inventive sharing platters (around £7.50) or satisfying small plates (£3.50-£6) to partner your drink-of-choice. Relax and enjoy the unobtrusive musical accompaniment; for a special occasion, treat yourself to a different night-out at one of their monthly residency events. I can't personally vouch for the on-site hotel but the lounge has a great feel and offers a vibrant, contemporary alternative to the more predictable line-up of pubs in the vicinity. read more

Bosco Hotel - Hotels Near Me - Surbiton, XGL

Unprofessional floor manager! !! Food was good but still... for this £ expect more from the staff specially from the manager!

Bosco Lounge is actually the restaurant/bar under a new hotel at the bottom of St Marks Hill and hasn't been open too long. I've been to Bosco before for after work drinks and it makes a welcome change to the pub scene, (which I do love but variety is the spice of life and all that), it's a little bit swanky but still relaxed enough to turn up in jeans and not feel too out of place. The staff are always friendly and dress a little off beat, a bit of a contrast to the decor. There's a courtyard as well with heaters for all you dirty smokers. We went to Bosco last weekend with another couple for a birthday dinner. We arrived at around 8 and although it was quite quiet and there were a few staff floating around, we had to stand by the door for a while staring piteously at the live lobsters in the tank before boy 1 went off to find a waiter. We were seated straight away and our waiter was very friendly, very professional and a little bit funny. He brought some bread over which was really good, a few pieces of crusty white and a few small slices of nutty brown. The menu is quite limited but still offers enough variety to feel like you have a choice about what you are eating, which is important to me as I don't eat red meat (includes pork) or eggs. Our starters consisted of freshly shucked oysters, breadcrumbed NZ mussels with garlic butter and lemon and a fillet of haddock. Everyone was pleased with what they got - no food envy! For the mains the girls got free range chicken breast on pesto mash with an aubergine pate type thing on top.this made the meal - it was smokey and delicious. There may have been some spinach involved somewhere but I was all about the aubergine.. Boy 1 got the rump steak and boy 2 got the pork loin. Neither of them were over satisfied with their choices, meat just not really up to par and nothing exciting about it. We got 2 bottles of nice red wine, reasonably priced at around £15 per bottle. The service tapered off towards the end of the meal, leaving us sitting for a good 20 minutes waiting for someone to come over so we could pay them. Fortunately (or not, depending on how you look at it) a guy doing card tricks (random) appeared at our table and entertained me for a few minutes. He ended up pulling my card out of his mouth folded up and if I take it back tonight I get a free drink. Our total meal came to just under £120 with service added automatically, so at £30 a head and with two bottles of wine I don't really think you can complain too much. Bosco is warm, cosy and not at all like a pub and I'm off there tonight to claim my free drink and release the lobsters, so it can't be all that bad... read more

Not my favourite place to eat in Surbiton although just as a bar I think it is great. The menu was limited and not executed as well as I would hope with the price. As you eat next to the bar/drinkers it was too loud for me to have a conversation whilst eating. The drinks however including the £5 mojitos are expensive but extremely tasty and it makes a great place for after dinner drinks. read more

I was very surprised with the Hotel Bosco restaurant. Based upon the reviews, I was not expecting much. However, I found the lounge to be enjoyable....bright and airy. The menu has a fair enough options for a restaurant lounge. The small plates make enough for a light meal. I had three small plates, expecting for them to be much smaller. For dinner I enjoyed the lamb kebabs, marinated chicken with cucumbers, and the fish fingers with a chili sauce. All small dishes were nicely prepared, yummy and were more than enough food for me. There are several options for dining in Surbiton...so I won't make this my regular place. ..but I very much enjoyed my meal. read more

Overrated, poor service, breakfast is a joke, maintenance work done while guests are at the rooms, dirty carpet, not a 4-star, maybe an average 3-star hotel, expensive for what you get... read more

Hotel Bosco is a bit of a culture shock for Surbiton which is chiefly known for its fast rail service to London for the commuters and the Good Life TV series. Inside it's very fancy and loads of money has been spent on it (check out the toilets!). The food and drink is good and by some magic the place is attracting the crowds of bright young things that this sector of the market demands. It is really busy in the evenings - if you feel out of place there try the Coronation Hall Wetherspoons next door for a cheap pint. There is no parking at all though but the station is nearby and bus routes are all around if you dare! read more

Popular bar with ages across the board. Food okay, friendly efficient waiters and waitresses. Only gripe about the place is the bar staff. On the night I went they were more interested chatting amount themselves and trying to be Tom Cruise. A number of people couldn't be bothered and left. read more

I have to say that I have a bit of a soft spot for Boscos. Firstly, as a bar it's one of the only places to get a drink in Surbiton without having to negotiate your way around the usual gathering of local chavs. This place is where local suits head to after work. It's roomy and light and usually has a working wifi connection. The staff here are incredibly attentive and always happy to chat. The selection of drinks is also pretty good particularly if you head thee on cocktail night (I think it's Thursday) where the Mojito variants are definitely worth a sample. The annoying thing is that the kitchen is now shut during the day but I have been there o a few occasions and have brought my own lunch with me to eat whilst I worked on my laptop. The staff are fine with this and actively encourage it. I can't understand why this place is never more full. Then again, it is precisely because it never is full that I like it so much. read more

Food below average. Service friendly, but added to bill drinks i never had ! read more

I really want them to be good, as the venue is really classy, and the service is good humoured and attentive but... I was there to an opera lunch (the opera was fantastic) and .....oysters were left festering under the hot plate, a dish advertised as including asparagus didn't have any asparagus, the potatoes were greasy and unpleasant, a raspberry creme brulee came with only the merest hint of a bit of fruit.and a bill which came to nigh on £40 a head. I gave them another try and a friend and I went for a weekday lunch. I asked for a small glass of wine: I got a 175ml glass for £6. (A small, standard glass should be 125ml. ) I ordered some dips, hummous etc which was nicely served with preserved peppers etc but was charged extra for bread! (£2.75 - this was then knocked off when I objected). A spinach and ricotta pie with a bit of salad was £13. It wasn't worth it. It's a shame but I am now put off. You could say the prices they charge are commensurate with the classy atmosphere, BUT the food is not up to classy standard, and the approach of charging extra for bread which should be part of a meal, and the 175ml glass of wine being the smallest available is a cynical way of pumping more money out of their clients. read more

Went there for lunch on Sunday, my roast beef was delish! 2 others had a meal from the brunch menu, and 2 other had salads... i love the fact that brunch goes n til 4pm! Really friendly bar staff, shame the waitress' english was a bit limited, but sunny day, beautiful place, good food and a friendly manager - who could want more!! Definately rate it in Surbs, looking forward to going back. read more

Awful staff. You couldn't pay me to spend another night here. Was on my honeymoon with my wife and we went to the lounge to get some dessert, staff member comes up and tells us that I can't wear a hat. I took it off. He then quizzes us on whether were staying there. We were. He then says I can't wear sportswear. I was wearing an Adidas jacket with a tucked in polo underneath. Basically, he wanted any reason to not serve us. Looking at past reviews, it appears we weren't his first victims either. When we called the front desk he tried to say he didn't ask us those questions and when we pressed him on it, he tried the "I'm sorry you feel that way" defense. He also proclaimed that he was the manager. If this is how a manager treats the guests paying to stay at the hotel, I can't imagine how he treats everyone else. Conveniently, nothing addressing a dress code is to be found anywhere in their little black book. A fact this "manager" actually did admit to. Stay far away from this place. They don't deserve your business. There's plenty of other places if you're looking to stay near Hampton Court. read more

Hotel bosco was a nice place, however for the prices they charge the service was particularly average with most of the staff not especially sure of what they were supposed to be doing. read more