I will be transferring my records to another OB office. I was recently in labor with my first child…read moreand followed all of the signs that they told us to and when to go to the hospital. When we got there, we had a less than impressive experience. The midwife was dismissive to my pain and talked over my husband who was advocating and asking questions. They set up the monitor incorrectly and it showed minimal contractions. They also did not pay attention to my baby's heart rate, that should've been something they kept us for... which was concerning. The midwife told me to "reassess my pain tolerance" and that I was "not in enough pain, smiling and could walk." That was definitely not the case, I had been cry and could barely move. They sent me home with a pain shot and pills without monitoring me and I immediately started throwing up and they sent us on our way. We ended up driving to Ludington and delivering my baby there, we had a great experience with them and they listened and helped me through my labor and delivery. Needless to say, we will not be returning.

Some of the ob/midwife's in there are really cool but we recently had a bad experience with one of…read morethe obs. I don't remember the girls name but she didn't really want to listen to anything my girlfriend was saying and made her feel very overlooked. As soon as we got to the car she started crying. The lady in there didn't care about anything my girlfriend was bringing up.

They seem to be very kind and able. However, when I needed a foot specialist to deal with my severe…read morebunion, the doctor did not approve bunion surgery, yet referred me to a local surgeon. He did the surgery and I'm pleased because I can wear shoes and walk now. Also, during Covid times, I was vaccinated, but was told that I was lying and would not be allowed into the clinic. I was vaccinated and it is in the county records. Also, they do pelvic exams, but didn't seem to know how the tools work. I was pinched and shoved in the vaginal area. There was no other person in the room when these exams took place. It was painful to walk afterwards.

My family and I receive our primary care from the providers at this practice. We have received…read morecompetent and responsive care without exception for the last eight years. I have observed that the practice has made recent administrative improvements to address some of the issues raised in other reviews. I appreciate that they serve as a teaching site for healthcare students. I would recommend Dr. Paquette, FNP Littlefield, and FNP Lowe without reservation.

Excellent care here! Had to go to urgent care while on vacation. Planned to go to Bayside Docs…read morebased on reviews... but it closed in July 2022 - we learned upon arrival. Registration was easy over the phone upon arrival. Phone number is on a sign out front. It's located in a medical center. Can't speak for anything other than urgent care and pharmacy, but they were outstanding. Registration was 5 mins over the phone from the car. Triage RN was professional, efficient and friendly. We saw a PA by the name of M. Hays. He was excellent, very competent and good bedside manner. Pharmacy was quick, friendly and professional. Highly recommend this place. Urgent care hours are longer than claimed under this title. See Munson Urgent Care for proper posting of hours of operation.

When you go to a doctor (this is for the foster family primary care in the building) for answers to…read morea problem and they do test but takes 2 weeks to get any results then no real answer and have to contact them for what the results are and it takes 4 weeks for a call back and they are impatient on the phone like you are a burden this is a problem. Young adult who is having issues with back and still no real answers not a call from doctor at all just nurse assistant who doesn't seem to care and should not be in a job that you should be patient and caring who just short answers and not real answers to the question you have. I would highly not recommend them.

If I could give TEN STARS to Dr. Dan Madion, Kyle, and Kelli, I would. Every element of our…read moreexperience was exceptional. From laying out treatment/fees, to the compassionate & skillful care we received, to the followup after the procedure; they WOWED is. Thank you, GT Oral Surgery!

My husband saw Dr. Olsen @ Gaylord office in July 2026. I was told they would bill Delta Dental &…read morewe would receive the difference from Delta. This turned out to be a MEDICAL billing & they REFUSE to pay us the difference. We are now out $155.00, the most we pay is $10.00 to any specialist. DO NOT GO THERE UNLESS YOU HAVE $$$$ to burn. Even our medical coverage agrees this office really messed up!

I have been going to BAFC for many years, when Dr. Wilcox retired I was transferred to Dr Emily…read moreStraw...wow! She is great. So caring and thorough without being pushy , her assistant, Darlene is a gem also. I cannot say enough good about the genuine care I have received here, highly recommended.

I am extremely disappointed with my experience with this office. I called to communicate an…read moreimportant concern and was shocked by how rude and dismissive the staff member was on the phone. What was especially frustrating was being told that what I reported would not be documented. I expect a medical office to take patients' concerns seriously, listen respectfully, and accurately document relevant information. Instead, I felt dismissed and treated as though my concerns were an inconvenience. Regardless of how busy an office is, patients deserve to be treated with basic courtesy and professionalism. Based on this experience, I would not feel comfortable recommending this office to others.

I can't say that I wasn't warned. Dr. Jill Vollbrecht is less than worthwhile . I spent a…read moreconsiderable amout of time putting together a list of my health concerns and I walked out with her TOTAL disregard of anything I told her. I had a friend tell me to cancel and save my self some time and I thought that perhaps it was an exaggeration so I kept the appointment and paid approx. $260.00 for absolutely NOTHING. Don't waste your time on this woman. I'm not saying that she isn't friendly. The office girls were warm and inviting and Dr. Jill appeared to listen and then sent me on my way with nothing but a bill. She didn't address one thing on my list and shuffled me out the door with a big smile. I will NOT RETURN! TOTALLY WORTHLESS!!!!!

This office is outstanding! Friendly, professional, and dedicated to treating the whole patient.read more

The talented Dr Nemec is now a part of this team! He does all sorts of lower body orthopedic work…read more He completely reconstructed my foot due to deformities and bad tendons. I was crippled in a brace. He did 9 procedures in all. It was a very long difficult recovery but I have a beautiful brand new foot now! He has only highly competent staff working for him both in the offices and the OR. His OR team is the best! Thank you so much Dr. Nemec and staff!

Instead of focusing on my care I had to listen to the staff's heritage history, which is not the…read morereason why I visited the office. It took the doctor two second to tell me my case is inoperable but gave no advice or other treatment options to ease my pains and discomfort. So pooey on him. Also the billing staff sucks royally!!! given the fact I am a biller so I know my stuff, they wanted me to pay for the whole visit eventhough they participate with my insurance. I gave them $100 and told them I will not see the doc if they charge me for the full visit. The receptionist promised me I would not be charged.. After several phonecall or left messages I am finally getting my overpayment back, so i was promised I dont have it yet. Could not recommend this place for anything.....