A lovely, clean facility, helpful staff, and great medical care. Dr. Craven has been a great…read morephysician and she has made a big difference in treating all the the new ailments that have crept up this past year!

She has been my doctor for 20 years, she is not through like she used to be, routine visit,…read morecondescending when I asked questions, asked me whos the doctor here? Didnt give me a next appointment as usual, rushed me out of the exam room before doing a test on my heart which I never got results for! Not on portal either. If I call they charge so not doing that. Found myself rushed to the exit without bloodwork slip, no mammogram appointment slip, cant pay my copay like I used to. Kiosks for check in are great idea but how about figuring them out first, epic fail. Do yourself a favor, find a doctor who cares, done here.

Accurate information but not enough time spent listening. Unhappy to address new problems .read more

I saw Dr. Tobin Fraser January 31,2026 for my right elbow and forearm. I was in a lot of pain since…read moreOctober. I was referred to GLOC for this and had an appt with them on January 28, 2026. That doctor did nothing to help with the pain. He gave me a referral to Physical Therapy. That doctor said they won't do an injection unless I was in pain for at least 6 months and that injecting into the muscle could cause more harm than good. What a load of crap!! I could not believe it. What a waist of my money and time. When I saw Dr. Fraser he immediately new that I needed a corticosteroid injection to relieve the pain and it worked. I finally have no pain in my forearm or elbow. He is the best doctor. GLOC needs to have Dr. Fraser tell this doctor why these injections are important in the healing process. You are the best Dr. Fraser!!

Just had the rudest interaction with a patient 'advocate' at this office. (Beth) She was short,…read morerude, and impatient. I cannot remember the last time I've been spoken to in such a rude manner. Switching doctors immediately.

From my experience personally and with family members, Munson Family Practice Center has been…read moregreat. It's a busy clinic but the front office staff, medical assistants, residents and attending physicians have always been personable and caring, attentive and thorough. The wait, to be roomed, has been anywhere from 3 to 20 minutes (longer if the patient before has complex health issues or an urgent condition) but it's not bad. The staff have been helpful with referrals to various community resources. This is a community focused environment where everyone is respected regardless of their life orientation or skin color.

I had an appointment yesterday for a sudden, sharp, stabbing pain that gets worse when I breathe…read moredeeply or lie down. The resident doctor never even listened to my lungs! She diagnosed it as a pulled muscle, but I believe it is pleuritic chest pain. This was a third year student and her attending physician never even came into the room to speak to me. This is the second time our family has had a misdiagnosis at this office. The other time was this summer when they diagnosed my son's swollen knee as bursitis when it was a staph infection.

We are seasonal residents ,live down South in the winter.My wife was having severe back pain…read more.Attempted to get an appointment here for an evaluation .Receptionist was rude ,treated us like we were drug addicts and refused to schedule an appointment.Also indicated they would want to bill a full consult. I would avoid this place like the plague.

Dr Burke was awesome. He was my Dr for 26 yrs at Thirlby Clinic. Now, with the new guy, I was…read moredropped as a patient for wanting to discuss some issues. These people are ego maniacs. Sad

Horrible staff to deal with, changes surgery dates and scheduling personel gets very rude when you…read morehave issues with dates being chnaged, stay away!

In the past, I've had great experiences with Dr. Eby, a brilliant and skilled opthalmologist…read more However, during my last two visits I have been very unsatisfied with the person doing the eye exams for her. The entire process felt rushed, and rote. The assistant seemed bored and only half present, which makes me wonder how thorough and accurate she was. I also felt a bit rushed when I asked about a laser procedure that would help improve my vision after having had cataract surgery on my right eye last year. I left not really understanding much of anything, and questioning what I need or don't need. I should've asked more questions, but, again, I felt rushed. I do give 5 stars to whoever took the photos of my eyes prior to the exam. She was bright, kind, and more than happy to explain things. When there are such large numbers of patients being seen on a daily basis, maybe it's inevitable that we begin to feel like moving parts on a conveyor belt of an assembly line. It might be time to look for a smaller practice.