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    Borg Anna C CPA

    4.8 (4 reviews)

    Services - Borg Anna C CPA

    Accountants

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    18 years ago

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    Alliance Credit Union

    Alliance Credit Union

    (29 reviews)

    rarely leave reviews, but my experience with Alliance Credit Union has been one of the most…read morefrustrating and poorly handled banking relationships I've ever had--both personally and for my business accounts. The final issue that pushed me to close all of my accounts was their mishandling of a vehicle insurance situation. I had active insurance coverage and provided documentation--multiple times, including physically delivering it to their office where it was signed for. Despite this, they failed to process it correctly and attempted to backdate and charge me for force-placed insurance. Instead of resolving their internal mistake, they continued to request the same information again, creating unnecessary delays and financial stress. This is not an isolated issue. I have also dealt with repeated "fraud" flags that were never properly investigated or explained. Even worse, my debit cards were shut off multiple times with no notification whatsoever--no call, no text, no email. There were no suspicious transactions, no explanation--just suddenly being unable to access my own money. That is completely unacceptable. On top of that, interactions with staff across multiple branches have been consistently disappointing. There is a clear lack of communication, accountability, and basic customer service. At times, the tone has been dismissive and unhelpful, especially when trying to resolve serious account issues. For an institution that claims to be "for people, not profit," my experience has been the exact opposite. The level of disorganization, lack of follow-through, and disregard for customers' time and finances is alarming. I have since closed all of my accounts and would strongly caution others--especially small business owners--before trusting Alliance Credit Union with their finances.

    We deposited our check at the end of the second week of the month and they're saying it won't be…read moreavailable till the 31st they don't care that we are living off credit cards because they are holding our money hostage the worst banking experience I have ever had

    Borg Anna C CPA - accountants - Updated May 2026

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