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    Border Fence

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    4 months ago

    Great experience dealing with Border Fence. Fast and reliable service. Good communication and able work around my schedule.

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    Ergeon - Driftwood privacy vinyl

    Ergeon

    (15 reviews)

    Fantastic service and quality work. Can't ask for more than that. Would highly recommend and will…read morebe using their services in the future.

    Although I would prefer to never give this company another second of my time, I feel obligated to…read moreshare my experience so others understand exactly what they are signing up for. I strongly do not recommend this company. Go local. The project started off seeming smooth enough. You do a video call where they draw up the fence live on screen and you can customize style, spacing, type, etc. That was probably the only convenient part of this entire process. The issue is that every single revision after that becomes a massive headache and takes forever. The first red flag was permits. I asked if I needed one and was told no. I am an Architect and knew immediately that was wrong. I had to send them screenshots of my township requirements for them to realize their mistake. Then they said they could submit for permit, only to come back weeks later and say I needed a survey first -- information they should have told me from day one. Because of that delay, I got stuck waiting through weeks of snow before I could even move forward. Once the survey was done, they claimed they would submit the permit ASAP. Days would go by with no responses. Meanwhile my assigned project manager changed THREE times, so I never even knew who I was supposed to be contacting. Then I found out the permit they supposedly submitted had no payment sent with it. Nearly a month later I was still being told it was "processing." At that point I contacted my township directly because this was starting to feel like a scam. They informed me the permit was filed incorrectly, payment had not been received, and they had emailed Ergeon weeks earlier with corrections that Ergeon never responded to. From there, I spent weeks trying to get ahold of an actual manager. Every phone call involved 45 minute holds just to be told no one was available or I'd be put on a callback list that never resulted in a callback. I eventually worked directly with my township to figure out the actual requirements, which meant revising the plans. On top of that, Ergeon incorrectly told me my fence had to be 4' high, while my township told me there was no issue with a 6' privacy fence. So they were not only delaying me, they were giving me completely false information that would have left me paying for something I didn't even want. Then came hours of me marking up PDFs, color coding revisions, and practically spoon-feeding their permitting team how to edit their own drawings because they kept getting it wrong. I became the unpaid project manager on my own job. The best part? After months of them failing to get a permit approved, I sent my township the same marked up PDF I had already sent Ergeon, and my permit was approved in under ONE HOUR. Finally installation day came. The local contractors themselves were kind and respectful. No complaints there. But while they were actively demolishing my existing fence, I received a text message with a $650 change order because site measurements differed from the contract. Measurements that should have been verified BEFORE construction ever started. So after months of incompetence, they tried charging me more money because they failed to do a pre-site verification. I called my PM -- no answer. Called customer service -- another 45 minute hold and another promised callback that never came. While my fence was literally torn apart. I finally got a manager on the phone after demanding one, and even he admitted the project was handled horribly. They waived the $650 change order and removed the permit fee since I ended up obtaining the permit myself. What is truly insane is that after FOUR MONTHS of delays, misinformation, zero communication, hours of my unpaid labor, and an absurd amount of stress, they still offered no discount or real apology. This company is a middleman that hires local installers while being completely incapable of managing the project. Communication is terrible, permitting is incompetent, and customer service is nonexistent. DO NOT USE THEM. Shop local and save yourself the nightmare.

    The Fence Guy - 5' high white Albany vinyl

    The Fence Guy

    (19 reviews)

    I feel like I struck gold finding these guys to install our new fence, they deserve a perfect 10!…read more We had Rich's father-in-law come out to give us a free estimate. He was friendly and courteous. The days that follow, we had communication with Rich (owner) about different prices for the material we wanted to use for our new fence. They are very affordable compared to others. The result: A few of our neighbors already told us how beautiful it looks. I am in awe at how efficient, professional (was here bright & early), fast, and hard-working Rich's guys are. Before I knew it, at the blink of an eye, they took down the old fence. F - Fast E - Efficient N - Neat C - Courteous E - Exceptional G - Genius U - Unbeatable Y - Yare Even though there are only 14 reviews, I'm impressed that they are all 5 solid stars from satisfied customers that have nothing but great things to say about them. I honestly think that these guys can do the job with their eyes closed. Due to this past winter season with lots of snow and rain, these guys are currently backed up with upcoming projects. They are in high demand because THEY ARE THE BEST!

    I had some hurricane damage on my vinyl fence at my commercial property in Tampa. I Googled "Vinyl…read moreFence Repair Near Me". I was asked by Yelp to put in my name, address with zip code, phone number and email. I did all of that as asked. I got a reply from Kelly at The Fence Guy saying that they needed all of the same information to give me an estimate. I immediately replied, and got a quick response saying that I was not in there service area. I responded that I wondered why I was required to give all of the same information that Yelp had requested and that I had furnished, and that their response was a waste of both their time and mine. I got a very sarcastic response from someone named Kelly at The Fence Guy that said I should have first checked their website information before I responded to their email reply, which would have told me that they only do work in Pinellas County, and that the problem was caused by Yelp's "platform". After attempting to cool down for a few hours I later responded to Kelly that I was not familiar with Yelp nor their platform. I am not aware of the work product of The Fence Gury, nor do I care to be, given this person named Kelly's sarcastic response. I assume that Yelp charges some sort of fee to recommend contractors. She may be totally familiar with Yelp's platform, but to totally waste both my time and their's with sarcastic remarks is not what I was l seeking. To Yelp's credit, I received other responses from their list of recommended fence contractors that stated that they were busy due to the hurricane damage, and would get back to me as soon as feasible, which I find totally acceptable and understanding.

    Border Fence - fencesgates - Updated May 2026

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