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    Borden Window

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    7 years ago

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    Window Nation Minneapolis - No caulking to seal out the rain

    Window Nation Minneapolis

    (15 reviews)

    I got 6 windows replaced in my house. The quality of the windows themselves are OK. The install…read moreexperience was a bit odd. They subcontracted it out after telling me they don't use subs and the installer kept having his GF bring him stuff was in and out of my house all day. Then they didn't even replace the framing in one of my bathroom windows that I was 99% sure has some mold. A window lock broke shortly after installing and it took me multiple tries to get a hold of someone to get it fixed. It got done eventually but not what I was expecting for over $1,000/window.

    WARNING: If you're planning on scheduling a "free 60 minute in-home consultation," with Window…read moreNation, here are some things to be prepared for: If you are not willing to commit in writing to one of their prices while the salesman is in your house, the consultation is pointless. They have no intention of selling you windows unless you sign a contract during your "free consultation." They told me to dedicate 60 minutes for the consultation. The sales guy was in my house for over 2 hours. Sales guy would not provide any information on manufacturer or model of windows he was quoting me, just the price. The sales guy was super friendly for 75% of the process, but when I wouldn't commit to purchase on the spot, that changed quickly. Once I said no to the ~$35k with "all the discounts price, the salesman said we could do half the house with the windows I wanted, and half with cheaper windows @~$27k. I said I didn't want to commit in writing to anything yet. He said if I didn't commit, the price would jump to over $50k vs. the prices he's able to offer now, because that's what the inside sales staff goes off of. The Inside sales manager and area sales manager reached out the next day offering the same "discounted" prices as Mr. Salesman. Salesman finally offered to do my whole house in the windows I didn't want (clay colored vinyl inside and out) for ~$19k. Once again I declined. Salesman frantically added more "discounts" on top of more "discounts" trying to get me to cave. It was awkward and uncomfortable as he transitioned from the super friendly nice guy that walked into the door, to the frustrated and upset salesman who couldn't make the sale. I wanted this dude out of my house 60 minutes in. The rest of the time was unnecessary suffering for both of us. The salesman kept asking me, "What am I missing?!" He was shaming me for not falling victim to his sales pitch. I again said I'm not committing to anything on paper until I get a couple more estimates. How else would I know if I'm getting a good deal? He again said to just commit, and I have 30 days to find a better deal. He knew I was not committing to any purchase yet, and he kept pushing anyway, for WAY too long. Then he had to start bringing his stuff back to his car. I offered to help, but he refused. I believe it's all part of their sales plan so they have a reason to come back into your house. I could then hear him in my driveway yelling to his boss on the phone that I was "36 years old!" No idea what that was about... If Window Nation had given me an estimate with their best price to compare with competitors, I certainly would have considered them. Instead, the salesman left without giving me any sort of estimate at all besides what was on his tablet. He instead told me to go to Home Depot or Lowe's to get my windows. I was expecting SOMETHING on paper from Window Nation that I could then use to compare with other companies. Instead I received nothing but wasted time and a major headache. This was a terrible experience! I will now purposely go out of my way to NOT give them any of my business, and recommend to others that they avoid them too. I will never allow another "free in-home consultation" from a window company that sends out salesmen paid on commission. I have the dimensions, tell me your best price on the windows I want with installation, and I either hire you or I don't. I'm not sitting through another 2 hour sales pitch only for the salesman to fill my home with negative energy as he struggles to remain civil. It's not a free consultation if I had to sacrifice 2 hours of my life, and suffer through a complete energy drain. Also need to factor in the time I took to make this review, and the fact I now need to spend my PTO in order to recover from this awful experience. After inappropriately placing his hand on my back, the salesman rudely said "I feel sorry for you if you have to sit through more of these!" Mr. Salesman, I'm the one that feels sorry. How many more do you have to sit through?

    Twin City Roofing Construction Specialists

    Twin City Roofing Construction Specialists

    (16 reviews)

    North End

    I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

    This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

    Borden Window - windowsinstallation - Updated May 2026

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