Poor customer service, did not have my home insurance accurately captured. Assured me over and over…read moreagain that all my vehicles were covered drove 3 months with one not covered. What was quoted was not even close to actual monthly rate. Ended up going to another State Farm agent who was shocked of the errors

I have had very good experience since switching to Hayk Insurance about 6 months ago. I have saved…read morea lot of money versus my previous insurance. They also included earthquake insurance for only a little extra. I have had phone conversations and email exchanges with Jacob and Jamie. Both were easy to get in touch with, and they were always able to answer any questions that I had. Overall I am very happy with this insurance company and would not hesitate to recommend them to others.

Awesome customer service. Anything I need, these Gals supply and I mean right now…read more They reduced my fees..I didn't even ask. They increased my loss when home was broken into....I didn't even ask. In short, they DO Care about me. Kudos Kids! Teddy

Very impressed with the staff knowledge and responsiveness. Nicole was so helpful and was very…read morepatient with my schedule and took the time to answer all of my questions. I highly recommend this agency for all of your insurance needs.

Had a very scratched up rear bumper that I wanted repaired. Steve and the place were friendly,…read moretransparent, and provided extremely good service at a competitive rate. Car looks just like new, and I'd gladly come back to this place if I ever need another repair.

Amazing clarity of what they do and step by step instructions of how they do it. They also…read morereassured me multiple times of the process and help me with my insurance claim. For sure the best shop i've been to in a while.

Lorna and her team worked really fast to get us insurance! They are fast and effective and work…read morehard at getting all the discounts we can get. Awesome!

Lorna and Amy at Insurance Connections Northwest are awesome! They have handled my insurance for…read moreyears as well as many of my clients. Their customer service is A+ and because they are an insurance broker they can shop for the best possible premium from a multitude of insurance companies. Giving the customer the best possible deal! Highly recommend them for both auto and home!

Natalie is outstanding! Efficient, professional and polite. I highly recommend her for your agent…read more She is cheery and has a sweet personality. She helped me save money on my car insurance with additional coverage than my previous company.

I have been a client of Tim Crabtree for over 24 years ! They are extremely knowledgeable and…read morethorough with my insurance needs. Monica is fabulous when it comes to explaining things to me :) I wouldn't hesitate to recommend them, as they have been awesome for us.

After watching my Safeco rates go up and up and up, I started shopping around. I got a call from…read moreMiranda Uptain at Nicole Lamphier's office, and by the end of the conversation I was ready to switch. Matching my existing coverages, she quoted lower rates on all of my policies, including cutting my home insurance by almost half! The folks in the office are great and responsive. I've already referred a friend to their office, and will sing their praises without hesitation!!

I have had some tough times with several insurance agencies, but not this one. Nicole and her team…read moredo such a great time creating comfort and answer every single one of my insurance questions. I want to give a special shoutout to Brianna. She walks me through step by step every step of the way at all times. Thank you Nicole, Brianna, and Co., you are the best agency I have ever been a part of!

I purchased my auto insurance from Phoenix Insurance and the process was very pleasant for me…read more Knowing that it was my first time to buy an auto insurance policy, I lacked almost all the relevant knowledge and Phoenix Insurance Company helped me a lot in this regard, they not only effectively cut down my insurance cost but also provided effective help at the first instance when I encountered a problem. Thanks for their serious and hard work!

Grace and her team are professional and very patient. I am so happy to have both my home and auto…read moreinsurance with Phoenix!

I had a great experience working with Ethan Henderson at State Farm. He was incredibly helpful,…read moreresponsive, and always on time with our calls. He made everything easy to understand and took a lot of the stress out of the process. A joy to work with from beginning to end. Highly recommend.

My family started in this office 50 years ago, long before Jessica was born. My parents got great…read moreservice from Lee Hineline and when he passed away, his son Cliff took over and for 25 years, Cliff was my agent and dare I say friend. I got stellar service, counsel and support and he and his staff had my complete trust and confidence. When Cliff retired, this location turned into a circus. State Farm put multiple interim agents in this office and after what must have been 3 years, Jessica was placed here. It goes without saying. Jessica is not Cliff, but even worse, Cliff was able to run his office with a staff of 4. Jessica's staff appears to be at least 12 and with 3x the staffing, the service, support and competence is so far below what it should be, I would caution anyone considering this office for quality coverage. Gone are the days of the Good Neighbor mentality, you are a policy number and paycheck for this office, no one is fighting for you or advocating for you and when you finally need to exercise your policy, be prepared to be let down. This is an embarrassment for this office and State Farm, but the reality is that neither care. So, this is my feedback on this practice, company and culture. Do better, Karma is coming.

My husband and I have been researching, and seeking quotes for Long Term Care Insurance for over 2…read moremonths. We have taken many phone calls, talked with many agents, and been told that no-one could help us due to our (young) age, and Washington Residency. I had been feeling frustrated and fatigued by the process - but Robert was the one to help us seal the deal. I found his contact information on Next Door, and I am very glad that I reached out. He communicates promptly, schedules meetings via zoom, and answers questions thoroughly. While many other providers are "out" of policies to accommodate younger consumers, and Washington Residents - Robert was able to offer us 2 policies that totaled LESS than a policy for just my husband with another agency (another agency who couldn't even offer me ANYTHING because I'm under 30!). If you are looking for someone to help you with life insurance, and a LTC Rider - Robert is your guy!

Robert approached us when we starting to put the business together. He is easy to work with and…read morereally explains all the little details about my policy. Robert is seriously one of the most caring agents i have ever worked with when it came to insurance.... Im a first-time business owner and My business burned down, which is such a tragic experience, but with Robert, he helped me through it and answered all of my questions. the even crazy part was I found out he was in the hospital and he was still helping me...... if that doesn't show he cares..... i dont know what else to say"