I will not be going back. The customer service was sub par and the young lady that was doing my pedicure seems as if she needed more training. I was not feeling whatever vibe they had going. read more

I visited BORA Nails & Lashes on June 7th for a surprise pedicure and lash appointment. While there was a mix-up with the service details, my primary concern stems from the subsequent nail service and the incredibly poor customer resolution I received. I must start by praising Denny, who provided an outstanding pedicure. He was meticulous, and my toes look perfect. His work truly stands out. Unfortunately, the same cannot be said for my nail service. I requested a short gel polish full set to match my pedicure. Instead, I received poorly applied tips with a mismatched dip powder. The quality was noticeably subpar: my nails had streaks, visible glue on my skin and under the nails, uneven powder application, crooked shapes, and debris trapped under the polish. It's concerning that standard cleanup around the cuticles and under the nails, which is fundamental to a professional manicure, was not performed. My attempts to resolve these issues were met with frustration and disrespect. After calling the salon, an initial "fix" only worsened the problem. When I tried to articulate the quality issues, including comparing it to the excellent work on my toes, and questioned why basic cleanup was an extra charge, the owner became confrontational. His refusal to provide clarification, his raised voice, and his eventual dismissal of me from the salon are not only unprofessional but truly shocking. I was simply seeking to understand why such basic aspects of a nail service were overlooked or charged separately, and the response was completely unwarranted. This experience has left me deeply disappointed with the salon's commitment to quality and customer care. Update: Like I told the man at the front my left thumb nail came off last night and my right ring finger came off this morning. Im having all nails removed by another salon and they are basically popping off the quality is terrible. I don't recommend. read more

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I waited a while to post this change of my review from five stars because I wanted to see how my feet would heal. I live very close to this salon and I've been coming here since the grand opened and it was fantastic. Every time I went. Until the last time I went and got a pedicure and had a reaction to something that was used on my feet. I don't know what it was, I've never had that reaction before. I had red welts and skin peeling off of my feet. I was told not to come back and that it was not their fault when I went back for help to see if they could help me figure out what it may have been I was allergic to. They just said not to come back and to use Aquaphor. Aquaphor did not fix this, but the hospital was able to prescribe some antibiotics and a cream for my feet that helped greatly with the pain and healing. This is how both feet looked all the way around. Still have no idea what they used that caused the irritation. I have since had many pedicures done and it has not happened before or after. read more

Bora Nails & Lashes - Eyelash Service Near Me - Hope Mills, North Carolina

Gigi & Aksel got manicures & pedicures today. Was our first time at Bora Nails & Lashes and let me say they did not disappoint. Absolutely professional & through. Was my first time getting dip nail polish and it was amazing nail tech truly knew his trade. Definitely recommend coming here if you're in the Hope Mills/Fayetteville area. read more

Bora Nails & Lashes - Beautiful new pedicures - Eyelash Service Near Me - Hope Mills, North Carolina

Don't go here the owner is a rude racist . He messed up my eyelashes . He offered me a look and then told me that he could not do it, after working on my eyes from 11-2:00 . He assumed that I did not want to pay for it . So they locked me inside and he got in my face and put his hands on me because I attempted to get him out of my face . This was not my first time coming here. I live around the corner and have been here several times . Do not waste your time . They will tell you they can do something and then racially profile you and think you don't wanna pay when you can't. I asked him several times to fix it . Him and his staff clearly just wanted to fight with me . read more

Bora Nails & Lashes - what I wanted - Eyelash Service Near Me - Hope Mills, North Carolina

Love the quality and the best customer service in Fayetteville Bre takes her time with her customers and communication is very clear through out getting service with her my go to nail tech for life read more

I have gone twice and both times I have asked for them to make sure they clean under the nails well. I get ingrown nails and it feels like he barely touches my cuticles. He never really gets in there like I enjoy. I'll try again and see if I can get a new person. Don't get me wrong he is super sweet just not getting my toes as good as I want. read more

Quality, and customer service-the price changed once I commented about the botched nail. It is unfortunate, because I pride myself on being a great tipper, so they did not have to charge a different price to confirm a tip, in my opinion. Then one of the attendants tries to woo me with compliments. read more

This is probably the worst pedicure I have ever gotten. I usually just get the basic but after a long day I opted for one of the more pricey ones- double my budget more pricey. I asked the girl to massage my legs a little firmer/stronger and she just looked at me lost. She's been starting at me weird this whole experience and making me uncomfortable. I will not be returning here. read more

There was no visible price list posted. I had to ask several times to see prices in writing. One of the nail techs was vaping as she worked on a customer. Only one tech could communicate in English. The others could not understand when I was asking to see their prices. read more

Customer service was good but im very unsatisfied with my nails & toes. The guy that did my toes was nice but made the tip of my big toes raw and sore. My nails are all different lengths and sizes I got a 30$ pedicure and ended up being 50$ and also 50$ for my nails. It's been 2 days and every time I look at my nails & feet I just get pissed off. No I didn't say anything because I had to hurry up and pick my kids up. read more

Bora Nails & Lashes - Eyelash Service Near Me - Hope Mills, North Carolina

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Pedicure was good, got the basic spa pedi with gel polish. The environment was super unprofessional though. All the men working looked like they just rolled out of bed and were walking around like they were asleep. All the workers were on their phones the entire time, playing games and watching movies. The person who did my nails was watching a movie or something while doing my nails. He missed a couple steps in my dip process and I had to tell him. My nails aren't horrible, I've had worse but I know my nails would have looked better had the tech actually been paying attention to my hands and not his phone. At one point I got up to go wash my hands and the girl who had done my pedicure was passed out sleeping right there in the open on top of some boxes near the sink. I know there is no "perfect" salon but at least act like you like your job while you're there. The most unprofessional place I've been too. Adding to my review, my nails have started to lift up. I had a basic dip powder service done, I've been getting dip for 6 years and I have never had them start to lift like this. Like I said before my nails don't look terrible but are now lifting and I had them done Tuesday (8/15/23). I gave this salon a chance because it's close to home, I highly regret taking this chance. $100+ later and this salon is now added to the list of salons to avoid. read more

I have been to this salon before and they have done a decent job. Tonight I went in about an hour and a half before close to get a gel manicure. The nail tech who did my nails rushed through the manicure. She asked me what shape I wanted, I said almond. Literally every nail is a different shape and length, and none of them almond. She asked me if I liked them, I told her the shape wasn't really almond, and barely filed more of the nails. She didn't even ask me if I liked the other hand because she just wanted to be done. I'm an esthetician, I get it. You want to go home, and it sucks when someone comes in close to close. Doesn't mean you can do a crappy job on the service. I got there an hour and a half before you close, when the appointments are normally an hour long. The nails are super jaggy, the color is uneven, the nails are sharp and scratch the skin so I'm going to have to get them fixed before I go back to work because I will scratch people's skin at work. Definitely will not go back again, and do not recommend. read more