Have used Payroll Systems for about 4 years. Have had no mistakes, and service is responsive and…read morefriendly.

Great service Super professional and Shelby is great on…read moresolving all of our payroll needs and questions Really recommend this company

Chere' has been an absolute pleasure to work with. I'm new to bookkeeping and needed some…read moreassistance with Quickbooks clean up and proper transaction labeling. Chere' jumped right in to assist. She is easy to communicate with, incredibly knowledgeable about bookkeeping and expert level with Quickbooks. She is trustworthy and and respects the role of consulting in a confidential environment. I highly recommend Focused Business Solutions/Chere' for bookkeeping needs and consultation.

The ladies at focused biz elevated our companies admin and contract process. They help with…read morecustomer billing communication when needed, they understand the different industries they work with and are so responsive. Highly recommend.

This year is my second year having Shinji from Padgett Advisors file my taxes. He is great!…read moreExcellent service, very professional. I'm very glad I found someone as trust worthy as Shinji. Will for sure continue to go to Padgett Advisors for the years to come.

Shinji is very helpful, knowledgeable, and very easy to communicate with the person who's doing…read moretheir taxes. I highly recommend Shinji to anyone in need of completing their taxes done.

After years of being just another account number at ADP, I made the leap to Ledger Payroll and I…read moreonly wish I had done it sooner. From day one, John the owner has delivered white glove service that you simply cannot find at a big box payroll company. He took the time to understand my business, walked me through the transition personally, and never once made me feel like my questions were a burden. It is rare to find someone who cares this much about getting it right. His staff is sharp, attentive, and genuinely a dream to work with. Every call is answered with care, every issue is resolved with speed and accuracy, and I never feel lost in the shuffle. If you are a small business owner looking for a payroll provider that actually treats you like family, stop looking. Ledger Payroll brings the human touch back to business and it is everything I needed and more. Support local. Trust people who care. Go with Ledger.

Great customer service and they answer the phone on the first or second ring…read more Nice and professional. They always repeat what I say to confirm all every single time. I haven't been disappointed once. We are approaching two years with Ledger. The owner of Atlas Pest Control in Concord.

I can't say enough good things about John Mao at Argus CPA. When our CPA unexpectedly retired and…read moreour corporate return was due on March 15, John came to the rescue. He was calm, detail-oriented, and genuinely caring about getting it right. He turned a stressful moment into a relief. I wish I could give him more than five stars!

John, you are just amazing! Our business has income tax…read moreissues and John helped us resolve them. Not only is he very knowledgeable (and you can tell from others who cannot answer your questions; they just keep on talking.), he is very kind, considerate of what our challenges are. (again; others including our recent tax attorney just reciting the tax laws that do not even apply to our conditions.) He listens, focuses on the issues, and able to answer the tax questions we have. Terrific!

Very Respectful service, Outstanding Quality, Definitely worth the appointment the Best Value of…read moreyour service

This update comes after another week of my assistant and I trying to reach Jackie.Her text show…read moreshe's reading our requests to please call and correct the account "she" set up . She simply needs to call quickbooks to correct her mistake. We sent screenshots from the account and Jackie is 100% non responsive or helpful. Very unprofessional, especially after I paid her over 10k in a few months. She freely charged my account, yet doesn't have the decency to professionally off-board an account or at the very least take herself off as primary admin so my new accountant can access the account. If she actually is a bookkeeper speaking with quickbooks would be very easy for her to take care of this. Do not trust or hire this business. If this is not rectified, I will have no other choice than to take her to court for the money she has cost me and for the work she charged me for but didn't not complete.

Recommended to me by a realtor and another title company. They helped me with a deed transfer- made…read morethe process super simple! Professional and courteous staff

In 2023, I heard about Guideway from a title company (who would not help me) when my mother passed…read moreaway and I needed to get the deed/title for home changed as her successor trustee. The process was smooth, clear, efficient, and less expensive than I expected for legal work. In 2025, I remembered my good experience and contacted Guideway again. As successor trustee of a different estate which includes a house that is not paid off, I was asked by the mortgage company for proof that the trust was still valid. This trust is from 2017 and had no connection with Guideway. I was at a loss about what would prove that the trust was still valid; nothing had changed. I was so happy to reach Ian Duncan at Guideway! He knew what I needed immediately, told me what it would cost (once again, not much!), and shared clearly what the steps would be. I work full time and don't live very close to Walnut Creek, but we were able to do everything online. Ian also took my phone call when I had questions (some of which were more like irrational worries), and talked me though my concerns and what the options were. He was so clearly experienced, knowledgeable, professional, and also warm and understanding. His patience showed no end when I asked for a small follow-up revision (out of my own caution, likely unnecessary) on the document. He quickly revised it and sent it to me within hours. Throughout the process, Ian was very responsive and efficient -- even replying to me outside of business hours, which I would never expect -- and was friendly, clear, and patient. I'm so happy to have Guideway, especially Ian, and to have this bureaucratic issue resolved. Thank you!!

I've been using Viet Tax Services for my filings two years in a row, and they've always handled…read moreeverything promptly and efficiently. I particularly appreciate the pre-filing questionnaire-which helps make gathering documents and preparation a breeze. The Tax Dome App is incredibly convenient for uploading files on the go. Viet and Clare stands out for their excellent communication, meticulous organization and deep expertise. I'm thrilled I discovered them on Yelp and definitely will be hearing from us next year! Best, Ngoc and Jose

I wanted to edit this review, because it made me sound like I reviewed while mad/upset…read more I have been working with this company for 5+ years, & I used to file single. Once I was married & we had complicated things to add, we made sure to go to Viet. I used to get to make an appointment with him in person & he answered any & all of my questions, before I filed. But sadly COVID hit & things changed to online. My husband & I have changed careers several times since 2022, & we had a baby, so there are several things to add into your taxes. This year, we spent over $15k in medical expenses, had our first child, & hoped we would get some kind of a tax refund. But unfortunately that didn't happen. When I asked about adding money to our IRAs, or why we didn't get to file itemized, or how else we can reduce our tax bracket, we were told it was a "paid question that required a paid appointment". Anyway, I think you can get your own taxes done for free or less than you're charged by this guy. He can't help you with basic questions without requiring money so... stay aware & ask questions!

Bad, bad, bad. I work for a company that used them, the did not pay all the money take for taxes…read more Thieves.

Randy is putting me through hell. He won't pay the IRS or EDD, yet he is sitting on the money he…read moreimpounded from the bank account. It's been over 6 months since this hell began. Now the IRS and EDD is coming to me. Horrific ordeal I am being put through as he is never in the office, staff doesn't have any idea as to my account getting serviced. All of the write ups below are true and very much my situation. I guess I have to get an attorney.

I do not recommend this firm. We are a two income household with w-2 only work. I'm 2020 Jason…read moreHooker charged us $600. This year he invoiced us $835 for our 2021 tax filing. He did not notify us of any increase in price. We filed federal and CA taxes just like in 2020. The 39% increase in fees (not including filing fees) is unacceptable and shows an incredible lack of communication and transparency in business practices.

They have been our CPAs for over 30 years for both my business and personal finances. Good advice…read moreand thorough timely accurate work. Very responsive to us even during the busiest times.