this morning I went to present and collect for a prescription. I was met at the prescription counter by a young woman devoid of any expression, I presume she was a pharmacist as she wasn't wearing corporate tunic. I made a comment about how my prescription was written up and she just turned around to speak with another member os staff enquiring if the item on prescription was in stock, she then just told me yo take a seat. You just know when someone's got an attitude so I asked how long it would be, she replied 10 minutes, I said I would return as I was now annoyed with the way she carried on. On my return I spoke with another young woman wear corporate livery and explained that I was collecting my prescription. I gave all the relevant details required then Miss Frosty advised the assistant dealing with me to check my mobile number. I nearly gave it but held back and questioned why I should speak out my private mobile number but if it was essential would write it out, I did manage to leave without having to provide this. On reflection I couldn't understand it as my prescription was for oral thrush not a controlled drug. The behaviour of the first woman I had contact with leaves a lot to be desired and I made it clear that I would try my best to avoid ever entering the premises again. I'm not sure if Boots staff training includes arrogance but on reflection it seemed to come naturally to this pharmacist. You have lost my custom and I know I didn't have to be treated this way as I have GP and pharmacy relatives who I've shared this experience with and they know I don't have to provide my phone number, incidentally this pharmacist didn't require such details from the woman she just served before with a prescription. So it shows clearly I was to be dealt with in a discriminatory way without me stating the bloody obvious. read more