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    W Boyes & Co

    5.0 (1 review)

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    17 years ago

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    Binns House of Fraser

    Binns House of Fraser

    (15 reviews)

    the under manager was extremely unpleasant rude and disrespectful to me when I was in that store on…read moreSaturday 3 rd February 2024. I am a 71 year old disabled pensioner with myriad health problems and a tiny assistance dog in a small pram which is a walking aid for me. I was treated in a bad way on the floor selling cutlery which was expensive but which I wanted to purchase.The young assistant had a couldn't care less attitude.So I walked away without saying anything as I am very polite. I approached the duty manager on my way out who totally misconstrued what I said to him. I have spent thousands of pounds in Binns over many years even when it was open in Middlesbrough.In this time of economic recession I am GLAD they are allowed to be rude so they won't miss my custom.A couple outside saw my distress and comforted me.He needs to remember NOT ALL DISABILITIES ARE OBVIOUS.As the nice Lady outside said 'Poor communication skills are paramount in all walks of life'.I will never go there again.

    Binns is a massive department store, located right in the town centre. It has a number of diffeent…read morestores and brands within. in the cosmetics area all major brands are covered; clinique, Lancome, Estee Lauder, Benefit, Calvin Klien etc. In the clothing area their are labels and shops such as; Coast, Wallis and Oasis, along with many major shoe brands. It is ideal place to visit to buy an outfit for any occasion. It also offers men and childrens clothing, along with furniture and homewares.

    Binns

    Binns

    (3 reviews)

    Bins or House of Fraser which it is linked to is very easy to find in Middlesbrough. On the main…read moreshopping street opposite Debenhams. The basement is the men's floor with expensive brands such as French Connection and Scot and Lyle, ground floor is mainly handbags and premium beauty products where once again those on the counters of brands such as YSL, Dior, and other big names think they are too good to talk to you. The 1st floor is my favourite having Warehouse, Oasis, All Saints, Bench and Coast on it. There is also a big underwear range including Wonderbra where the women are nice and chatty. Bins is quieter and cooler than the other department stores. It's quite an original building with no escalators (lifts of course) and quite simple but effective decor. There is also a café and a home and children's wear section.

    I love the stairs in this place! They're towards the back and spiral, I remember when I was little…read moreI used to go to the top and look down. But for those not fond of walking there are lifts! It's easily accessible from the high street, and it's right near Captain Cooks Square. The basement has a cafe and mens wear. The ground is makeup, accessories, shoes and bags (essential for us girls!). I would definitely recommend the shoe department here especially at sale time, there are some really nice shoes and heels often more than half price, I got some coast heels for about £70, a bargain I thought! The first floor is younger womens fashion with oasis, coast and warehouse, it's quite pricy usually but hit it at sale time for really good reductions, especially in the coast and warehouse sections. Childrens section is also on this floor. The second floor is older womens fashion but for the younger don't be put off as there are often some good bargains lurking about. The third floor is china, the fourth homeware and the fifth beds. It's a really nice organised shop with generally helpful staff. It's a very posh awe inspiring place but it's good to shop at, just make sure you look out for sale dates!

    W Boyes & Co - deptstores - Updated May 2026

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