I just got my Stetson Diamond Jim Gun Club cowboy hat. Upon inspection of the hat, the leather swear band has 2 inch dent mark. It seems this hat was probably worn and the head band has a thread sticking out. Was this hat a display. FOR $350 hat it should have been immaculate. I should have just drove an hour to a hat store that sells the hat. Lesson learned. read more

Boots & More - A dent on the sweatband - Shoe Stores Near Me - Jackson, Mississippi

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I really like this store, my job gets me a discount at some stores. I'd much rather come here and do my business, way friendlier people and seem to have a larger selection of items. May not be the best value, but I mean they are not some multi million dollar chain so I'm more then fine with it read more

I purchased some boots online and they were the wrong size/style. Not what I ordered. 3 weeks after returning I'm still fighting for my refund and no one will return my emails. read more

Cannot say enough great things about this store! First time boot buyer. I worked with Tracy. Not only was she knowledgeable about all the boots, but she was so patient while I tried on several selections to find the right fit and answered all of my questions with kindness. Will definitely be shopping here in the future. Bonus that this store is locally owned! read more

I was told they were hiring so I went through the application process. The lady that runs it her name is Mary Lou. She is a manager. She called the Florence location and told them not to interview me saying that she had but never did. Their prices are high and their customer service is hit or miss. I've done a lot of business with them but after this I will be going straight to Cavenders and would advise anyone looking for any western apparel to go anywhere but boots and more -Sincerely Seth Grantham read more

Amazing shopping time. They had my size in stock which is hard to find because of my inseam. Will be ordering from them again. They are awesome. read more

The best little western store I have ever visited. Not only do you feel like family when you enter. But they are experts in the field. Mrs. Lisa and her staff greet you with a smile and help you find exactly what you are looking for. I bought a cowboy hat and got a lesson on material, care, fit and history of that style hat. Truly amazing store with a great variety. And amazing people. If you are in the market for western wear this is your store. read more

If you are looking for Western wear, Boots & More in Jackson, MS is your place! It is a very large store just off the 55 Freeway with the largest selection of cowboy boots, jeans, hats, saddles, belts and tack around. Whether you are looking for a pair of work boots or something more flashy, the selection there is bar none. For the ladies they have fashion jewelry, purses and hats. Clothing brands include Cruel Girl, Petrol and Cowgirl Tuff. You can find all different styles of jeans, tops and accessories. And for the rhinestone cowgirls out there, like myself, there is a great selection Lucchese, Diva, Charlie1Horse, Corral and Fat Baby boots-- the fancier, the better! For the guys, they have all sorts of great things-- Wrangler and all those other guy brands. You can even get yourself a giant pair of overalls if you need them! The staff is very friendly and willing to help. I bought a pair of boots that were just a smidge too tight. The ladies who helped me showed me the "bag trick" and also stretched my boots with the steamer. We've been patrons of Boots & More for three years now, coinciding with the arrival of the Appaloosa National Horse Show. Now that it is leaving to Tulsa, OK, we are sad to leave Boots & More behind. Ask about their other store, it's only about twenty minutes away... Get in your car and go go go!!! read more

My husband and I were driving up to Memphis and this store was easy to find along our route. He was looking for cowboy boots and this store had an excellent selection. The employees were helpful and friendly as well. read more

I went into Boots & More not knowing much about boots, just that I wanted a pair of cowboy boots. Jody Matthews asked all the right questions, and helped me find the perfect boot for me. He was very friendly, and got me in and out of the store quickly. I'll definitely be going back. read more

My wife went here looking to get some custom measurements done on her foot. We were preparing to get a custom made pair of alligator hide boots made from an alligator she killed and sent off to TX. We gave Boots & More first shot to help us in our adventure and it was a mistake from the start. Upon arriving, she had to search for service and when she found someone to help they couldn't have been more rude. First the lady questioned why my wife wanted to do this and asked if I had sent her (my wife) there as a joke, she stated "Y'all must be fighting." Secondly she had no idea how to do custom measurements and while she could have just stated the obvious fact and thanked my wife for coming by, she proceeded to insult her by telling her whoever she was sending this hide too didn't know what they were doing or they would have sent a plaster mold for her foot. I myself have had a custom pair of boots made before and the measurements were pretty straight forward to do. They surely don't involve a plaster mold. I would not recommend this store to my friends or family nor will I ever give them my business in the future. read more

If you are a person of Color, the customer services is the worst. My mother purchased a pair of boots for my father and I agreed to take the boots back to the store. The cost of the boots were $499. When I arrived at the store, security watched me as if I did not belong on the store parking lot. This should have been a red flag. After selecting the boots, the salesperson tells me that if the receipt has a stamp on it the difference of the two boots would have to be a store credit. The Salesperson asked to see the receipt and noticed the receipt was not stamped. She takes the receipt to the back of store. While I am waiting for her to return, another salesperson watches me at a distance and security decides to come inside the store and observe my visit as well. Once security returned outside, the salesperson that was watching at a distance decides to come and stand at the door. She never took her eyes off me. She made a point letting me know I was not welcome at this store. When management returns with the salesperson that assisted me with the selection of boots; he treated me the same. He tells her to do the exchange and issue a store credit. I asked several times about the reason for a store credit when that was not stamped on receipt. He never acknowledge me. After asking him the question the fourth time, he said the boots are on sale. He never made eye contact with me. I told him I did not agree with that because it was not on my receipt from day of purchase. He turned his back to me and told the salesperson to do the exchange and issue store credit and walked away as if I did not exist. The salesperson found a pair of boots of equal value. I made an exchange without receiving a store credit. The problem I had is if this was not placed on my receipt the day of purchase. How can a refund be refused in the form of payment method rendered. This was a gift and the exchange was made within 3-5 days after purchase. I visited the store a few years ago and did not remember why I decided not to go back. It all came back to me quickly. This store has no problem letting you know if you are a person of any Color they do not want nor do they appreciate your business. This was strongly expressed as well as enforced by security, management and their well trained sales associates. read more

I ordered a pair of Anderson bean boots 'make up' boots from boots and more. A style of Anderson bean boots separate from their stock line of boots. Great customer service and fast delivery. The welt stitching was crooked on one boot and the sole on the other boot was separating from the arch (I could see the lemonwood pegs from the side). Boots and more sent me a return label. I mailed the boots back to them (Mississippi). Boots and more then shipped them to Anderson bean ( inTexas) for inspection. I live in Phoenix Arizona. Dispite the boots shipping across the country only to be shipped back to Texas, it took 3 and a half months to get my boots back. The boots have been re-soled, however, the stitching is worse than before although now the stitching is crooked on both boots. I thought that a pair of 430$ boots (on sale for 300$) would not have crooked welt stitching. So, these beautiful boots have ugly, crooked stitching. I could send them back and wait another several months (or more) to most likely get.....CROOKED STITCHES LOL. If I could I would post picture. read more