I needed some new boots and clothes for an upcoming event and gave Boot Barn a try. It had been a while since I have had to buy new western gear, so I needed a lot of help. The staff at the Tulare location is fantastic. From walk-in to checkout this staff is making sure you are taken care of. The selection of boots and clothing can't be beat and is much better than the Visalia store. Great prices, excellent selection and exceptional service. I highly recommend. read more

Only giving 2 stars because I like the clothes. Had the most rude service. In specific by alissa or Alyssa how you spell it. Rude girl and looks like she hates her job. read more

Customer service top notch!! I have never owned a pair of boots in my life. Sharon was amazing and helped me with the entire process. She went above and beyond to help me find the perfect pair. I not only needed boots but also an outfit and let's just say she nailed it!! read more

Beautiful store! Excellent customer service, huge selection for both men and women and very organized. By far, the best Boot Barn that I have ever been in (Las Vegas, SoCal, PA, Visalia and Tulare). read more

WORST CUSTOMER SERVICE EVER . I was up charged for a mistake when they were clearly at fault . I came in today for a pair of jeans. The pants were clearly labeled as $65 but rang up as $75. I pointed this out to the sales associate because I was confused by the higher price. She told me that it was "an old price and they usually cover up the old sticker". But you didn't and it clearly shows a lower price. They refused to honor the sticker price and acted like it was my fault it was mislabeled. I will NOT be shopping here again read more

Boot Barn - Refused to honor the sticker price - Shoe Stores Near Me - Tulare, California

First time at this Boot Barn and it did not disappointed. Our main goal was to find a nice hat to match our boots. We ran into Desiree, one of their lovely workers, and she was immensely helpful. She explained the different styles of hats and how the sizing works. After an hour of discussing about hats and trying them on, we ended up buying three hats. We bought two nice Cody James hats and one Ressistol. We are thrilled to take wear them to the Chris Young concert this summer. We also got military discount! God bless America read more

Boot Barn - Excited! - Shoe Stores Near Me - Tulare, California

Their service was excellent ... Took boots home and wear them around the house... Decided I needed a 1/2 size bigger and had no problem taking them back.. Customer Service Rebeka rocks.... read more

I have alway had great experiences at Boot Barn. The employees are always very nice and helpful.

walked into this boot barn because my boyfriend ordered boots and got the wrong size, we went to clovis boot barn and they helped us...but not the way Josie helped us today. she not only explained to us our best options on getting the boots in the time crunch we told her but she MADE IT HAPPEN. thank you Josie, if i were the managed i'd give you that employee of the month and a raise. read more

5 stars for having a nice selections of boots and that one I like the most cost $249 (pictured)! This place was hard to find, it's behind the outlet mall but you can see it right away from the 99 fwy. read more

Boot Barn - Shoe Stores Near Me - Tulare, California

Gave me boots with no box. $200 boots and no box!!' Service like this for an expensive item makes them look cheap.

I went into boot barn in Tulare, while I was shopping in the men's jacket area and I overheard a gentleman (a tall husky white guy) voice telling one of his Co-workers "Talk shit or get hit" I don't know if they were serious or not but I don't want my children to hear foul language in a family store. Didn't like my first experience here!!! read more

Cashier was on the phone, never made eye contact or said be with you in a minute. Finally left boots on counter. Bad service today

I went to boot barn on Saturday and I was being helped by a girl named pauline and she was being very unprofessional and rude and she did not help me at all hopefully when I go back I have a better experience with a different person read more

Great Service, Coming here more often. Melanie a store worker helped and help me with the right shoe size.

I've stopped by in Tulare ca Boot barn. I never had any problems always enjoyed my visit. But this one day really bothered me and I can't let it go. On Tuesday around 5pm I was being helped by a young lady named Rebeka. She helped me with everything I needed and answered all my questions, she is very knowledgeable, on the walkie talkie I can hear someone tell her she needed to be back in boots, she apologized to me and told whoever it was once she was almost done with me, she will go back. I guess that wasn't good enough for that person and continued to tell her to go to the back. Rebeka was helping out and was on the phone with another store to get boots transferred. I was very upset about how unprofessional that was. I asked for the name of the person but Rebeka wouldn't give it to me just said don't worry about it and my boots will be here before Saturday and they were I got them Thursday. I think if someone is working with a customer, they shouldn't harass the worker like that. I believe they should let them do their job and I think you really need to look into this and retrain your workers on how to act around customers. Rebeka is awesome I was surprised on how fast I got my boots. I will go to this store only if she is working, this really needs to be addressed. read more

It takes a lot for me to rate less than three stars, but this location is severely lacking customer service. The managers bark and degrade the employees through the radio and employees' willingness to help is a direct reflection of their management staff. During a previous visit, I've arrived about 10 minutes before closing and was told they were closed by a younger guy. I was attempting to explain I knew exactly what jean I needed when he interrupted "Sorry: we. Are. Closed." This last visit was rough. The store was busy, but there were four employees in one boot aisle. When I asked for the specific boot, the first three didn't move and the fourth gal acted put out as if thinking "I guess I'll show him". I tried them on, liked them, walked out empty handed after reconsidering supporting this location. NOTE: Some time ago Boot Barn bought Sheplers. After checking prices after my last visit, Zappos.com "regular" price is the same as Sheplers' "sale +20%" and Zappos provides free returns. Shop wisely, shop local when you can and support great service. read more

11 days ago, I left my partner's Risistol hat for cleaning and re-shaping with Diana. She reassured me that it would take 2 to 3 days and that they would call me when they were finished. A week later I went into the Tulare store to enquire after the hat to find that it hadn't yet been done. Again I was reassured that it would be done in a day or two and that I would receive a phone call. Today called to check on the progress of the hat to be informed that they not only could not find the hat or record if it. So I promptly went to the store where I did indeed find the hat under a pile of other hats in a corner in worse condition than I had brought it in. Needless to say I refused further service and took the hat home with me. I would not recommend leaving anything you value in this store! read more

Best selection for work boots..yeah they are pricey. ..but you get what you pay for...my husband always gets his work boits here...he changed it from justins to Ariat work boots...they both are great...a Hispanic young lady that works there is so friendly and very helpful ... read more

Boot Barn - Shoe Stores Near Me - Tulare, California

I was shopping for myself and looking around waiting for my gf to get here and I noticed an employee kept following me around. I paid no attention. Then as we get closer to the entrance I get two shirts and you have three employees behind me. One by the name of Andrew and they were just looking at me as if I was going to steal something. So I get to the cash register and they're all looking at me and my gf. Do you guys not have anything better to do than to do this. On cashier open, a line of customers and all these guys following me and looking at me. Bootbarn get it together and quit doing this. You're scaring your customers away. As for Andrew please learn how to dress a little better at a western clothing store. You looked like a clown in skinny jean and a hat that was to big for you. read more

I wish I can rate no stars!! Every time I go in that tulare store no one greets me but if a blonde shows up they ask if they need help...never again I'll buy anything there I'm not giving them the business they should hire Mexicans or other race I bet they would have better sales but who cuts your steaks before you eat them who picks the corn you eat? Yes us Mexicans!!! Thanks for your horrible service I might of bought a jacket from you but changes my mind no one helped or offered to help me... read more

The best place to buy work boots! Ask for Jon - he is very knowledgeable and friendly. Recommended a boot we'd never have picked and it's incredibly comfortable! Long line but worth the wait. read more

Brianna helped me find some comfortable western boots here. She was extremely helpful and friendly, she went through each isle finding sizes and I would recommend anyone to come here! Nice selection of boots and when I got to the counter the lady also helped me get shoe trees. Five star service and excellent selection! read more

Just lost my business. Tried to shop 10 minutes before closing time and found the doors locked. They didn't want to let me in to shop. Very disappointed! Guess they don't want my money or my business. read more

I bought a couple button up shirts for $36 each. A bit expensive but I was fine with that. Washed them and they turned to a wrinkled mess. Tried ironing them. Still a wrinkled mess. Took them back with the receipt and they would not refund my money. They said that since they don't say wrinkle free then it's on me. I should have them dry cleaned and pressed. You would think for that money they would want their customer to be happy. This place sucks. Too many places around that care about me being pleased with the product to even try them again. Don't shop here. read more

My husband and I came to Tulare to check out the outlet stores. We decided to go to boot barn after not having much luck finding a short that he can wear to work. He ended up buying 2 shirts, even though he was iffy about them. They came out to 80 bucks for the 2. I rememeber him saying that they better be worth it. Well, they wernt. I ended up washing one and it turned out so wrinkled. I even ironed it and it still was a wrinkled mess. So like a week later we try to get out money back and they wouldn't let us. Screw that place. read more

At this location they have a huge selection of different styles of boots, work boots and dress boots they have a big variation of different brands and styles which that is a good thing. But people skills there was a lady working there that didn't seem to be too happy to be there she was a little rude. Other than that the place is a great place the staff is not the friendliest. This location is also a little hard to find it's kinda behind the outlets. read more

This girl Kameron spent three hours... THREE HOURS with me, helping me find the perfect pair of boots. Meanwhile, my Mom managed to spend over $500 on clothes. Great customer service and as I said, Kameron went way above and beyond the call of duty A+! read more

Don't go here. Apparently they don't know it us 2 days before Christmas... 2 registers going and the line was 40 + deep. Are you kidding me. This is why people are shopping online. Businesses have forgotten about speedy customer service. Or service at all.... Amazon here we come... read more

No stars for Ruth! Five stars for Ryan great employee made us feel welcome! Ruth almost made me want to walk out on an over 1500 dollar sale! read more

Awesome service!!! Better than the one In Bakersfield California. Cameron the manager was such a big help.

I was so excited to go to this store location after moving here and having LOVED the Paso Robles Location. When I walked in, the store looked huge with a large section of everything. However once in there, I quickly realized there was hardly ANY staff. I was there to buy boots for myself and boyfriend, found mine no problem. After probably 45 minutes of browsing, still NOT ONE STAFF member asked if we needed help. Found a men's boot that we were but needed a larger size, and we found the boot thrown in with other sizes/selection not where it was suppose to be. Finally I track down this staff member who is holding a casual conversation with another team member, as the line at the front is 15+ people deep, and I ask if they have the boot in another size. He then tells me that he's busy and that I can go look for myself to see, in a snotty attitude. Sorry for interrupting your precious conversation! I throw the boot on a chair because I didn't know where it went in the first place and decided I had enough of the store and went to check out. Stood in line for almost 30 minutes well two cashiers worked at snail pace helping ring up customers. Once at cashier, the lady asks if I found everything alright and I replied "no I didn't, wanted a boot and was told to look for it myself" where she replied "oh well. We are short staffed and the women's was suppose to be my section" I replied "there's no one in any sections of your store, there all mingling and chit chatting with each other, I'll drive two hours to the store I know will have beyond excellent customer service" then she tried to get me to fill out a survey because she thought she provided excellent customer service. read more