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    Boot Barn

    2.6 (7 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    1 year ago

    Helpful 5
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    3 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    Ask the Community - Boot Barn

    Cavender's Boot City

    Cavender's Boot City

    3.4(5 reviews)
    4.4 mi

    I had an awesome experience at this store. One of the best western store's I've ever visited. Their…read moreselection of boots, shirts, belts, and hats is huge--tons of styles, sizes, and options to choose from. It made shopping actually fun instead of overwhelming. Big shoutout to Jaydn, who was incredibly friendly and helpful the entire time. She guided me through finding the perfect felt hat, and she even helped me pick out another one for an upcoming wedding. Which I will be coming back and asking for her specifically. You can tell she really knows her stuff when it comes to hats, and having someone that knowledgeable made the whole process super easy and enjoyable. On top of that, the store is well organized, so finding things was a breeze. Overall, great service, great selection, and I'll definitely be coming back. Highly recommend, so if you're in the area check out this hidden gem tucked between Buc-ces and the great Smoky Mountains.

    If Cavender's had a flagship store just for road trippers, this would be it…read more Tucked just off the interstate in Sevierville, down the road from Buc-ee's and Crystal Burger, this location is a hidden gem for anyone making their way to the Great Smoky Mountains, Gatlinburg, or Pigeon Forge. But for me, this wasn't just a pit stop, it was a pilgrimage. Cavender's is my mothership. I'll go out of my way when I'm traveling to pop in, browse the pearl snap shirts, try on a new pair of boots, or check out the big and tall section. And rarely, if ever, do I leave empty handed. This store was no exception, well stocked, beautifully clean, and staffed by some of the most welcoming folks I've encountered at any western store. But what truly sets this visit apart, and makes it one of my best Cavender's experiences ever, is the team. We rolled in about an hour and a half before closing and left just a few minutes before they locked the doors. Not once did we feel rushed. The staff actually encouraged us to take our time. They mentioned that it's standard for them to stay a little late if needed because making sure the customer has a great experience comes first. That's the kind of customer service you rarely see anymore, and it deserves to be celebrated. And now let me give a very loud, well earned shoutout to Cassidy. My wife had been trying on a few items while we were shopping. In the chaos of our road trip and making a quick detour, one of the items she intended to purchase didn't make it into the bag. It got rung up but left behind. We didn't realize it, but they did. Two days later, I got a call from Cavender's. Cassidy had noticed the item, remembered my wife, pulled the transaction, verified it was paid for, and tracked down my information through my Cavender's account. They didn't have to do that. Most places wouldn't. But Cassidy did, and that attention to detail and care was impressive. When I called to follow up, she confirmed my address and let me know it would be shipped to us directly. That kind of above and beyond effort, the kind that feels more like helping a neighbor than handling a transaction, is exactly what makes this location, and this brand, so special. Some people might say, "That's just good customer service." I say, "No, that's exceptional customer care." That's Texas born hospitality, proudly delivered in East Tennessee. So if you're on the way to the Smokies, do yourself a favor and make the turn. Grab your gas and snacks at Buc-ee's or Crystal Burger, then take a few minutes to step into Cavender's. You'll find a great selection, a beautiful view from the parking lot, and a team that genuinely cares. Cassidy and the crew, thank you. You didn't just earn a sale. You earned lifelong customers.

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    Cavender's Boot City
    Cavender's Boot City
    Cavender's Boot City

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    Tanger Outlets - Sevierville

    Tanger Outlets - Sevierville

    4.0(178 reviews)
    10.6 mi
    $$

    Wow!!! What a wonderful place to shop…read more I'm not a shopper. I don't like to shop. I'm all about my "stick and move capers". Pop in and get what I need, then I'm out the door and on my way to my next stop. This shopping set up affords me exactly that... I can see all of the stores from the parking lot, find the ones I want to go, and avoid the ones I don't want to go to; I can go directly to those stores shop to get what I got to get and leave. Ample parking lots. Lots of discounts within the various stores... you talk about making a deal sweeter. Like that the stores observe the social distancing mandate. And the requirement to wear a mask is in full order on all of the stores that I went into. #duringthepandemic

    If you still have money left after visiting Gatlinburg and Dollywood, then Tanger Outlets is the…read moreplace to go. Every outlet store imaginable is in this outlet mall. Disney, Victoria Secrets, Lululemon, Clarks and the list goes on. The parking lot was full during our visit, but stores did not seem crowded. The mall is laid out in small strip mall segments so you have to cross a lot of traffic to work your way from store to store. It's difficult to move the car around because the lots are full. I was glad I had my "driver". The mall is clean with a Southern vibe. I saw one restaurant. I did not see mall maps to help me locate stores. Prices were pretty good in the stores that I entered. I bought a few things that I wasn't expecting to purchase.

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    Tanger Outlets - Sevierville
    Tanger Outlets - Sevierville
    Tanger Outlets - Sevierville

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    Boot Barn - shoes - Updated May 2026

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