1. Boot Barn

0

Burlington, NC

Cancel

Open app

Search

Boot Barn

2.6 (9 reviews)
Open • 9:00 am - 9:00 pm

Boot Barn Photos

Recommended Reviews - Boot Barn

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Benjamin H.

Absolutely amazing store and the workers were great! Nicole set us all up with boots and hats and made sure we felt welcome! The culture of boot barn is paramount! We will continue to travel hours to come to this store!

Boots!

See all

1 year ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of G K.
0
17
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Joy S.
0
16
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Boot Barn

Belk - Trash EVERYWHERE

Belk

2.8(9 reviews)
0.5 mi
•$$

The store was a ABSOLUTELY MESS, We came to find a dress for my sister and the fitting room lines…read morewere LONG. The fitting rooms and bathrooms were dirty and the water fountains were broken and multiple fitting rooms were closed and the fitting rooms that were open had doors that would not lock. The prices were alright and the service was good, but other than that this store SUCKS. DO NOT COME HERE I DO NOT RECOMMEND THIS STORE TO ANYONE.

UPDATE: I went back and spoke to a manager who was willing to work with me on my situation. She was…read morevery helpful and did work with me on exchanging my items. Very helpful and understanding. My relationship with Belk will continue. I did learn a lesson and that is to check my bag or watch the clerk for accuracy and to ask for an email receipt and a printed one. Thank you Erin for making this situation better! I can now share this updated experience! Keep your receipt IF you get one! I take complete ownership for not checking my bag to make sure the clerk placed it in my bag and not just the items. (it was a group of clerks laughing and having a good time and my clerk was involved in the conversation so guess that is why I didn't receive a receipt). Got home to find that I had purchased the wrong size in exact same item I had purchased previously. The sad part is-I used gift cards so there was no record or way to trace the transaction. Could not even exchange for exact item, only needed different size. My option was to pay more money! Just be conscious to ensure you get your receipt because there are no exceptions. Due to this, I returned $125+ of other merch purchased the same day that I had receipts for and the CC paperwork too all was in my bag but the one receipt! I will also be canceling this new Belk CC they talked me into ASAP! I will be sharing my experience with all my salon clientele, family and friends.

Photos
Belk - Pins everywhere

Pins everywhere

Belk - Fitting room sign with no fitting room

Fitting room sign with no fitting room

Belk - Dirty fitting rooms

See all

Dirty fitting rooms

5.11 Tactical

5.11 Tactical

5.0(1 review)
0.1 mi

Caleb Was the Man! Another Great Experience at 5.11 Burlington, NC!…read more I've always had great experiences at our local 5.11 here but today Caleb took that experience to another level! First things first, this man's energy was absolutely infectious! Caleb is a fantastic representative of the 5.11 brand and exactly the kind of person you want interacting with your customers. Like most of the team here, he never once made me feel like I was dealing with a salesman. Instead, I was talking with someone who genuinely knew his products, enjoyed what he was doing, and wanted to make sure I understood the value of what I was purchasing. And THAT makes all the difference! One of the biggest takeaways from today's visit was learning just how strongly 5.11 stands behind its products. Caleb explained their replacement policy and how customers can bring in qualifying damaged merchandise for replacement. I had no idea their customer support was that strong! Suddenly, spending $100 on a pair of tactical pants becomes a whole lot easier to justify when you understand the quality of the product AND the company's commitment to standing behind it. That's the kind of information that builds consumer confidence, earns trust, and turns an occasional customer into a loyal one. I've consistently enjoyed visiting this location, and the team has always treated me well. But Caleb's professionalism, enthusiasm, product knowledge, and genuinely welcoming personality made today's experience particularly memorable. He is absolutely a difference maker and a big reason I'll be shopping here more frequently. To the leadership at 5.11, you've got a great team in Burlington, and Caleb is exactly the kind of employee worth recognizing and investing in. Five stars all day long! And seriously, don't you guys go anywhere. We want you right here in B Town!

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.

Photos
5.11 Tactical - The best patch ever!

The best patch ever!

5.11 Tactical
5.11 Tactical

See all

Boot Barn - shoes - Updated October 2026

Loading...
Loading...
Loading...