Dominic is a wonderful employee. He helped me get my service transferred in no time at all and was…read morea pleasure to work with! My only complaint is that this location doesn't take mouse pay... Get that figured out and this place will be my go-to for all of my phone, internet, and TV needs!

waited 30 minutes in an empty store before we were acknowledged by an employee. terrible customer…read moreservice

Very helpful and knowledgeable staff! Everything went great…read moreswitching over our phones. I even called back a few times with questions and the staff was patient and helpful

I brought my 85 year old parents to the Powers and Constitution store to switch their plan from…read moreVerizon. Jose did a fabulous job of explaining the plans available and was very patient with the questions my parents had for him about plans and coverage. We had to wait for the new phones (my issue, not T Mobile's) to come in, and MaCaleb transferred all the information from their old devices to the new devices and got everything running. The transfer from their very old devices took awhile, so he put the phones in a back room and let us step out for few minutes. He showed them how the phones worked and made them feel more comfortable with the new technology.

We were greeted when we walked in and Wayna was very helpful and amazing!!!…read moreHe guided Kenn on cases and screen protectors for his new galaxy s23 ultra. The process was very easy to process it online and pick it up in the store. He got the color he wanted and case. The price was reasonable so I didn't pay anything. The whole transaction was good and he's satisfied.

We were extremely blessed with how helpful, kind, and knowledgeable the people were who helped us…read moreat this store. Steven was terrific with making sure things were correct, and had us come back to complete a rather difficult set up situation. Two of the managers we met during the two times we had to go in were just as kind and helpful to us, as well. We highly recommend these wonderful people to help you with your phone needs, too!

Upon thinking that my phone was beyond repair, I hesitated about switching to a new device and…read moreopted to explore the possibility of fixing it. Despite my doubt, I visited Colorado Gadget Fix last Wednesday. Due to the rarity of the Moto G phone, they had to order a specific part, which arrived on Friday morning. To my delight, my fully repaired phone was back in my hands by Friday afternoon, sparing me the hassle of setting up a new device. With its renewed appearance, my phone looks as good as new. I am incredibly satisfied with the outcome and grateful for the seamless experience.

Just a comment. I have NO idea of their service. We drove there yesterday to ask a few questions…read more since no one was answering the phone. The store is empty and has an "Available" sign on it. Perhaps they are out of business- there is no sign saying they moved elsewhere. Too bad. It looked like a great store to have things done.

I visited the Geek Squad at Best Buy. I had issues with my IPad and my Granddaughters iPad. Ian…read morehelped me with cleaning up both of them. He removed programs we didn't need and generally helped me. I also was looking at laptop computers. A young Lady, Khia, helped me with that. Wonderful employees at Best Buy. Highly recommend. Thank you Neysa McFarland

My experience with Best Buy was extremely frustrating and disappointing, especially for an order…read morethat was advertised as being available for one-hour pickup. I placed my order on September 23 and completed the entire checkout process, including providing all of the requested information and making the payment. During the order process, I also designated another person as the authorized pickup person because they were supposed to pick up the item on my behalf. What should have been a quick and convenient one-hour pickup turned into an unnecessarily complicated process involving multiple verification steps. Instead of simply processing the order and allowing my authorized pickup person to collect it, the order continued to be delayed because of additional verification requirements. By the following day, September 24, the order still had not been completed or made available for pickup. At that point, the entire purpose of choosing "one-hour pickup" was completely defeated. I understand the need for security and fraud-prevention measures, especially when someone other than the purchaser is picking up an order. However, if Best Buy allows customers to designate an authorized pickup person during checkout, the process should actually work smoothly. Customers should not have to go through one verification step after another after the purchase has already been submitted and paid for. The most frustrating part was the lack of efficiency and clarity. If additional verification was going to be required, that should have been clearly communicated from the beginning. Instead, I placed the order expecting a simple one-hour pickup and ended up dealing with an extended, inconvenient process that carried over into the next day. For a company as large as Best Buy, I expected a much more streamlined system. A service advertised as "one-hour pickup" should not turn into a day-long or multi-day verification process, particularly when the customer has already provided the requested information and identified the authorized pickup person. Overall, this experience was a complete hassle and far more complicated than it needed to be. What was supposed to save time ended up wasting significantly more of it. Very disappointing experience, and based on this transaction, I would not rely on Best Buy's one-hour pickup service again.

I switched 4 lines family plan from Sprint to AT&T in this store. Reps are friendly and helpful for…read moreroutine stuff. I suggest you deal with manager (Trevor) if you are signing up for new contract to avoid any hiccups. He is very knowledgable. He also goes above and be young to ensure customer satisfaction. As far as AT&T goes, the signal and speed is much better than Sprint in Colorado Springs.

Trevor is always helpful and the store is conveniently located in downtown Colorado Springs.read more

I was in dire need to fix my computer and Jesse From the geek squad fixed it it one day when it was…read moresupposed to take up to four days. He not only had great customer service skills but also has tons of knowledge about everything when it comes to electronics. If u need help make sure you ask for Jesse! He will give u honors service at a great price . Thank you Jesse!!! From a first time customer to a forever customer, Carmen Quintana

My experience with Best Buy was extremely frustrating and disappointing, especially for an order…read morethat was advertised as being available for one-hour pickup. I placed my order on September 23 and completed the entire checkout process, including providing all of the requested information and making the payment. During the order process, I also designated another person as the authorized pickup person because they were supposed to pick up the item on my behalf. What should have been a quick and convenient one-hour pickup turned into an unnecessarily complicated process involving multiple verification steps. Instead of simply processing the order and allowing my authorized pickup person to collect it, the order continued to be delayed because of additional verification requirements. By the following day, September 24, the order still had not been completed or made available for pickup. At that point, the entire purpose of choosing "one-hour pickup" was completely defeated. I understand the need for security and fraud-prevention measures, especially when someone other than the purchaser is picking up an order. However, if Best Buy allows customers to designate an authorized pickup person during checkout, the process should actually work smoothly. Customers should not have to go through one verification step after another after the purchase has already been submitted and paid for. The most frustrating part was the lack of efficiency and clarity. If additional verification was going to be required, that should have been clearly communicated from the beginning. Instead, I placed the order expecting a simple one-hour pickup and ended up dealing with an extended, inconvenient process that carried over into the next day. For a company as large as Best Buy, I expected a much more streamlined system. A service advertised as "one-hour pickup" should not turn into a day-long or multi-day verification process, particularly when the customer has already provided the requested information and identified the authorized pickup person. Overall, this experience was a complete hassle and far more complicated than it needed to be. What was supposed to save time ended up wasting significantly more of it. Very disappointing experience, and based on this transaction, I would not rely on Best Buy's one-hour pickup service again.

The guys I worked with were very good. They worked very hard to get the plan I wanted for family…read moreand kept my bill nearly the same amount. They are a great bunch of guys to work with.

BE CAREFUL DEALING WITH THIS STORE!!! I had a horrible…read moreexperience with this PRIVATELY OWNED representative of Verizon. Poorly trained people and what I felt was a lot of double talk, bordering on a scam. My brand new iPhone was not working properly within days of purchase. Employees told me it was "normal" to be at 40% battery at 1/2 day of usage. I may be older but, not stupid!!! Had to take it to Apple instead. They fixed the problem. Then when I got my monthly bill I discovered they had never applied my "DISCOUNTS", totaling $1200!! No one , after several long visits had EVER mentioned a trade-in. I would have lost that money had I not called Verizon customer service for help. I WILL ALWAYS SEARCH OUT A CORPORATE STORE FROM NOW ON!!!

No complaints did the job years ago helping me know if I should keep my phone. Had a line of people…read morein front of me and dealt with all of us pretty efficiently. I just went and got a new phone but worth their expertise. I believe I had a glass screen replaced too

My service was not well today, around 9 today I got a text about someone coming to fix my screen,…read morethe tech had a nasty tone when I called back the second time after he declined the first time I called. when I gave this man my phone everything was working now my phone isn't working, he didn't have the right screen for my phone as he say when I put that order in two days in advance before today, so he put the old one back on, now my phone doesn't work at all my whole screen looks like he went outside and dropped it more than what it already was before he didn't leave me with any type of information and said wait for a email so pissed right now I never had this happen before I give you guys zero stars if I could