They improperly installed a new screen on my phone and refused to either replace it or reimburse…read moreme. I had the installation problem verified by a third party and it was absolutely installation error. This company does not stand behind their work. DO NOT GO THERE!

I had my iPhone XR both side screen replaci as agreed for 130 and I paid and took my case off and…read morefound out that back screen was not replaced he said o ly side while police was involved and he refused to fix the back as agreed he lied. Even sheriff know that the guy has quite history ripping off! Bad people. He need to be disciplined for lying! Zero rating for them!

They give people the run around and they can't change plans for existing customers thats bull I got…read moreto call customer support and deal with a phone bot for 30 minutes to a hour while I wait to talk to someone

owner is very helpful! Sometimes it's a little slow in the store but I was in and out quickly the…read morepast 3 times I've went in this last month. owner also doesn't beat around the bush.

Overpriced compared to the two closest repair places, and they only put have the screws in. I had…read moreto get it fixed for the same issue within a week

DO NOT TRUST THEM! They ruined my iPad Pro first generation…read moreduring a screen repair. I have struggled with the owner Riyadh Hossain for months to get my iPad back. He claimed they could not get the screen working after removing it. I suspect criminal behavior and policies here.

Horrible place took so long and still didn't fix it they refused to give me a refund even though I…read morenever received the product and they said they have a sign but its very small plus she did not let me know that there was no refund and it's not posted on the website it was $350 plus $50 when they finished.

I 100% recommend ITeck to anyone with phone problems!! I was told my phone was unfixable by two…read morephone repair places and was told to send it to New York and get my data back for 600?!!. I was sure I lost all my memories for good. I thought I would try one last time and they were able to fix it. I cried from how overjoyed I was. Thank you so much for amazing service!!

These guys are awesome…read more Seriously, we had a tiny problem with a screen replacement and they replaced it no questions asked. Accessories are quality AND affordable. Staff are fantastic and knowledgable. There's also a little tub out front with 2nd hand phone cases for less than $5.. Mostly otter box accessories!!! This place I cannot recommend highly enough. This is how business is supposed to run.

Do not go here. Dropped off my I phone 6 and note 5 to be repaired feb 24. Was charged 447. Took a…read moreweek to do my IPhone and when I got it home the home button no longer worked. When I picked up the iPhone I was told my note wasn't done and I needed to pay 5 more dollars for a battery. Done. 2 weeks later. I call no answer. No one ever answers. Showed up. Store closed during business hours. Finally get in while some one is there. Dude has no idea about my phone. It's not even on the property. Manager took it home. Was told another part had to be ordered and that was going to be free cause of how long it was taking. Another week goes by. Still nothing. Go in during business hours. No one there. Left a note on the door. Go in next day to pick it up. Screen cracked phone in pieces parts are missing. And I was told if I don't take the phone and get out they were calling the cops. Do not go here. Unprofessional, rude scammers had to go back for the parts they forgot. Called my credit card Company to have a full refund since the owners never called to talk about returning my money. Do not go here!!

So not sure why the store got such low reviews. Maybe they were old I went in for a new device. I…read morewas having problems online ordering with the AT&T app is pretty bad. Should be reviewing that but I dealt with Michael at the store and he was awesome knew what the issue was took care of me right away even showed me the screen. He was working on so I could see all the options and when he had available. I was in and out within five minutes, literally. Ordered the Apple Watch. I wanted got everything set. Got it shipped out to me. No complaints at all.

Used to be excellent customer service. No longer. Bought a screen protector for new iPhone. They…read moreput it on. Left a big bubble. Went back a few days later because it is guaranteed and they charged $10 to put on a new one. It was entirely their fault. Will be contacting AT&T to let them know. Better off going to one of their larger stores now. What a shame. They were so convenient