I would not recommend Animal Medical Center to anyone who truly cares about their furry child. This…read moreis a privately owned vet with little to no professionalism. My dog was permanently expelled from their daycare due to supposed "behavior issues" that appeared out of nowhere. I was never informed of any issues until just this past week, when they gave him two "strikes." Today, they issued a third strike simply because I requested a more detailed incident report to better understand what was happening. Instead of addressing my concerns, the staff claimed that my request for clarification was "threatening." Asking for facts and transparency should never be viewed as a threat. I even sent an email requesting a call from the owner, but my message was ignored. Instead, I was told that both my dog and I are permanently banned from the premises. The most contradictory part? They claim my dog is too "aggressive" for daycare or boarding, yet stated they would still provide him with medical care if needed. If he were truly a danger, how would they safely provide care? The inconsistency is both alarming and unprofessional. Never in a million years would I have thought that asking for facts about my dog's care and behavior could be twisted into something negative. Their handling of this situation shows a complete lack of accountability, communication, and respect for both pets and their owners. Please refer to pics of email sent.

My experience at Animal Medical Center has been so consistently disappointing that I feel other pet…read moreowners deserve to know. Over the past year, I've taken multiple dogs here. My dog Dixie had eye surgery that cost over $700, and her eye actually looked worse afterward. When I asked about it, I was told they "didn't want to be too aggressive" and that she would now need a second surgery -- for another $600-700. In my opinion, this should have been handled correctly the first time. With my other dog, Mila, I brought her in several times for yeast infections in her ears and paws. I later discovered the medications I was being sold were not for yeast at all but were steroids and allergy meds. At one visit, I was charged over $180 for treatment that provided no relief, and at another, I was told her painful ear hematoma would not be drained -- despite the fact they had drained the other ear in the past with no issues. Instead, they tried to push me toward a surgery I didn't feel was necessary. On top of this, their office practices are unprofessional. I was once left on hold for 10 minutes before being hung up on, and when I called back, I was treated with attitude. Even more concerning, when I asked for my pets' medical records, I was told they couldn't release them until the doctor approved it -- which is not accurate, as owners are legally entitled to their pet's medical history. I also asked for a list of her vaccinations , I was given only a "reminder list" of vaccines, not the actual records, and was left waiting while the vet walked past me multiple times. Only after I left did I receive a text saying the full records were suddenly "ready for pickup." (30 minutes later , mind you I waited 10 minutes in their office before the other Vet who I was on the phone with making an appointment for Mila, told me they would request them and to leave. Yes they heard the conversation as well) In my opinion, this clinic seems more focused on upselling expensive procedures than actually helping pets. I have since moved my animals' care to another veterinary clinic where my concerns are taken seriously and my dogs receive proper treatment. I would not recommend Animal Medical Center to anyone who values transparency, professionalism, and genuine care for their pets. I also wrote this letter to send to the board. Find it in the photos as well as the text confirming , I was denied their medical records in the office when I asked for them

This was an absolutely terrible day for Mom and me. They took great care of our dog. I do not want…read moreto add more for my review it is a sad story

I would give this company no stars, but unfortunately that is not an option. Please read this if…read moreyou are a current customer or if you are looking for a vet. I took my 6 year old German shepherd in because I thought he had an abscess on his butt. First off, I was charged $69.50 for a six month preventive care exam, and an additional $46.50 for an urgent care fee. Dr. Smith looked at the mass on my dogs butt, he did not touch it, he did not listen to the dogs heart, he did not look in the dogs eyes, or ears. He basically took $116 to view-at a distance- the mass. Ok, i give the dog the meds and take him back in for a checkup about a week later. Once again, Dr. Smith just looks-at a distance-and it is decided that we need to remove the mass. Great, surgery is scheduled for a couple of days from then. once again, the visit costs $69.50, and Dr. Smith has yet to put hands on my dog. Keep reading.....it gets better. Surgery day arrives, I take in my dog, drop him off, all is good. I head to work and get a call from Sarah Dalton, who informs me that there was a miscommunication and the office needs the high end of the estimate paid in full prior to them doing the dog's surgery. the estimation was anywhere from $1,569.33 to $2,263.33. We were told we had to have the money there before 8am. I have never heard of this being done before and it kind of shocked me. So, I called my son and he called in with his care credit. Sarah told him his account didn't exist. My kid was a bit upset because the account exists and she was harassing him for the money. He went in to pick up the dog. when he got there he was informed by Sarah that she felt we could not pay for the surgery......hmmm, discrimination, yup. I didn't know that Sarah Dalton had access to any of our accounts. we took the dog to Mount Hermon ---who I highly recommend--- to get the surgery that was needed. we found out that it is a bleeding probably cancerous tumor that she could not take off due to the area and the depth. She sent us to Greensboro oncology, they couldn't get us in for 3 weeks. So we made a decision to go back to this horrible place to have the tumor removed and let the poor dog have some sort of life with the little time remaining. We called and scheduled surgery. Oh, keep reading, cause it shows what these people are all about. I get a call on Monday after a very tough weekend, from none other than Sarah Dalton. She tells me that they are terminating our relationship due to the past inciden. Yup, you know the one where money was the most important part, and I was too poor to afford the surgery. I finish my workday and stop by their office on my way home. I ask to speak to Dr. Smith, who tells me that my son was disrespectful to his office staff, who sent a bleeding dog with a tumor on it butt home. DISRESPECTFUL, his staff declared us unable to PAY. SARAH DALTON and Dr. Smith are disrespectful to animals and their owners. HOW DARE SOME TWINKY DECIDE WHAT I CAN PAY FOR. THANK YOU SARAH DALTON. DON'T take you animals here, and tell everyone the same. Mount Harmon is great, take them there.

Do not bring your pet here unless you dont care to risk injury or have your pet tramatized. I…read morebrought my two frenchies in to have their nails trimmed. First this had to be done right by the front desk because the cord wasnt long enough to reach. Unprofessional that it wasn't taken care in a proper grooming area. Secondly she had an assistant hold the dogs off the ground around the chest( BIG NO-NO WITH THIS BREED) while she tried to do their nails and they tried kicking lose and were almost dropped a couple times to the point i had to tell them to stop. Dispite your facebook post to insinuate otherwise i have documentation to show they have this done routinely and they always behave dramatically. If the job was beyond the technicians ability it should have been passed on. This place also never asked for proof of any vaccination records either.

From the owner: Boarding dogs and cats Grooming…read moreDay care Indoor/outdoor kennels Affordable Rates loving care for your pets

Loved the experience and definitely will be coming back Carrie is the best in town check her outread more

From the owner: I am a full service groomer that loves animals and will care for yours like my own! I will strive…read moredaily to make sure my clients( fur parents) and my fur friends are happy and feel safe always! I want my fur friends to pull up to my salon and be excited to see me! And to create a safe and fun loving environment they can come too and get groomed at! A calm and happy place for them too! I will also strive to gain the best relationship possible with both my client ( fur parents) and my fur friends, and to know them on a personal level! Each and every one of them! And I want to thank all of my Groomtown family for being so loyal to me through out this transition! You all mean so much to me honestly, and I just couldn’t have done this without each and everyone of you either! Now accepting new clients.. Military discounts. Senior citizens discounts. Multiple dog discounts. Best prices in town. Great customer service. Call Carrie today for an appointment!

Everything but the price . They weee kind to me & my fur baby. The place was clean and friendlyread more

The staff at the doggy daycare are very professional and accommodating! I highly recommend their…read morevet for all your pet needs!

We used to go here for grooming and dog food and treats. A few years back, the head of the grooming…read moredepartment left and moved out of state. Nobody there could properly groom our 6 Yorkies. And two of them have a custom cut that they flat out said they couldn't do. So we now have the former department head come from out of state 4 times a year to groom our babies. It is completely worth it to us. We still go here for dry food. I'll also buy treats here when they are on sale. The dog clothes are generally too expensive even when on sale. I short, it's fine to get basic necessities here, but do not use the grooming services.

I can't give it a rating!! Took my 2 small dogs there, trusting them because the pet smart in…read moreAlabama did a great job. They went in for a trim, wash and dry, nails and anal. They only trimmed the face of one dog and bathed and drying. 90$!!! There nails are so bad!! I know I should have checked and I take that to my heart but when you go to a pet store that supposed to be professional especially with the name PET SMART IT SHOULD BE DONE RIGHT

I trust my 3 fur babies with Carl. My 3 Love to him. You…read morecan tell by their wagging tails. Prices are reasonable. I highly recommend.

I'm late posting this, but the photos showed up in my memories today. These were from Feb 27th,…read more2021. He called this a "summer cut". I gasped when my wife brought her home. Her coat was absolutely destroyed. It took about 1.5 years to grow back correctly. You can't look at this haircut and tell me this so good.

Beethoven went the 28 of aug at 10am.He is a short haired dog.I go to get him and the lady was very…read morestressed and wasnt wanting to work with me She told me he was big baby and didn't like getting his nails done I get home with him and he is shaking whining and can't settle down plus his nails dont look like they were done but half way.He has not been the same dog .He has been restless and whins He has never been this way before.I will not take him back.

From the owner: Mt. Hermon Pet Grooming & Boarding is a locally owned business by Hazel Osborne servicing the…read moreDanville area. We have both indoor and outdoor runs with heat and AC. We have separate facilities for cats. We services all breeds for Dogs and Cats. We have over 35 years grooming experience. Call us today for an appointment.