So far so good. They've been proactive getting records, including diagnostics. I had to reschedule…read moreonce, they had to reschedule once, we both called many days prior to adjust appointment day. Angelia, Emily and Lori have been very helpful on phone and in lobby. I was out of important treatment for a kidney (CKD) cat which they fixed in less than an hour to get the history needed to keep us on his fluid schedule. I'll meet a doctor who is cat saavy and patient, good with my geriatrics and fosters? Then, we'll finally have a local vet after moving many months ago. We'll not spread thin days I need medical care and they need vet care. Still gonna use our specialist prn and our plans followed by our veteran NC teams. Now we need an effective, calm trainer for some young dog anxiety desens and adult dog Nosework! Any suggestions? Driving to Hillsborough or Burlington otherwise...

I would not recommend Animal Medical Center to anyone who truly cares about their furry child. This…read moreis a privately owned vet with little to no professionalism. My dog was permanently expelled from their daycare due to supposed "behavior issues" that appeared out of nowhere. I was never informed of any issues until just this past week, when they gave him two "strikes." Today, they issued a third strike simply because I requested a more detailed incident report to better understand what was happening. Instead of addressing my concerns, the staff claimed that my request for clarification was "threatening." Asking for facts and transparency should never be viewed as a threat. I even sent an email requesting a call from the owner, but my message was ignored. Instead, I was told that both my dog and I are permanently banned from the premises. The most contradictory part? They claim my dog is too "aggressive" for daycare or boarding, yet stated they would still provide him with medical care if needed. If he were truly a danger, how would they safely provide care? The inconsistency is both alarming and unprofessional. Never in a million years would I have thought that asking for facts about my dog's care and behavior could be twisted into something negative. Their handling of this situation shows a complete lack of accountability, communication, and respect for both pets and their owners. Please refer to pics of email sent.

My Euthanasia/Cremation Experience…read more It has taken me awhile to write this review, but I felt the facility deserved it. They were outstanding during a terrible time. They were extremely respectful and understanding of the event (euthanasia/cremation) that was going to take place. FIRST, The tech allowed me to pay prior (which I am so grateful for, because I probably would've forgotten to pay. Plus it allowed me to slip out and go bawl in my car.) SECOND, I recalled people talking in the hallway as the euthanasia was about to take place and the tech gently slipped out and asked them to respect what was going on. I don't think she may have understood how thoughtful that was to us, but I can't express how meaningful that meant. LASTLY, The facility mailed a condolences card signed by the staff to the house. Now, here is what I would advise anyone that is going to go through this. 1) Have someone with you. I wanted to do it alone; however I am so grateful my mother went with me. Honestly, my mind wasn't in the right place and it allowed me to hold my little girl on the way there. 2) I had never been in the room when the euthanasia is taking place (this is your choice). I decided to stay; however, I wish I would've left before the final injection (first is to sedate, second is to stop the heart). I brought her favorite blanket for her to go to sleep on, but wanted it back (for keepsake). I held her in my arms in her favorite blanket as they sedated her and transferring her to the table she was limp. I recommend allowing them to put your dog on their blanket and having the dogs blanket beside them. This will allow you not to experience transferring them (which seeing them so limp could be traumatic). The limp part wasn't so traumatic as the next part. The vet informed me of the injections; however, when the final injection was given my poor precious little girl arched and stiffened up. I wasn't prepared nor ready to see this. I quickly informed the vet and tech I didn't want to see this and left the room. I wish I never saw or experienced that (I don't believe all dogs do that); however, that picture stayed in my head for days. That isn't how I wanted to remember her, so this is my reason for my review to warn or prepare others, so they don't have to experience that hunting image. Overall the facility and staff were amazing. The cremation box was beautiful and was beyond my expectations. I didnt hold back and got all the paw and nose prints. Yes, it was pretty pricey, but well worth it.

This was an absolutely terrible day for Mom and me. They took great care of our dog. I do not want…read moreto add more for my review it is a sad story

My German Shepherd loves Bonz N' Bubbles! The staff are so kind. They are great at explaining how…read morethe process works. If you are washing your dog yourself you can go anytime. I call first just to make sure they are not totally full. You put your dog in the bathtub, hook them up to the side and start washing. They have different shampoos that you can use, the suds come out of the hose, or you can use your own shampoo if you prefer. They provide brushes, curry combs, ear wipes, toothbrushes, towels, and aprons for your use. When you finish washing they have a great dryer that has different settings. In the front where you pay they have different items for sale, grooming supplies, collars, leashes, candles, etc. They also do grooming themselves. Personally, I wash my pup and they work on his nails. They do great with him. If you plan on going regularly they have a wash bundle savings card. Call or check before you go the first time because they do require some records the first time to keep all the dogs safe. Love them!

Took my dog and my grand dog in today and we gave them a bath. Great environment, we were given…read moregreat instructions on the tubs, all the different types of shampoo and what they were best for. Amazing experience, we will definitely be back. Thanks again!!

Do not bring your pet here unless you dont care to risk injury or have your pet tramatized. I…read morebrought my two frenchies in to have their nails trimmed. First this had to be done right by the front desk because the cord wasnt long enough to reach. Unprofessional that it wasn't taken care in a proper grooming area. Secondly she had an assistant hold the dogs off the ground around the chest( BIG NO-NO WITH THIS BREED) while she tried to do their nails and they tried kicking lose and were almost dropped a couple times to the point i had to tell them to stop. Dispite your facebook post to insinuate otherwise i have documentation to show they have this done routinely and they always behave dramatically. If the job was beyond the technicians ability it should have been passed on. This place also never asked for proof of any vaccination records either.

From the owner: Boarding dogs and cats Grooming…read moreDay care Indoor/outdoor kennels Affordable Rates loving care for your pets

Loved the experience and definitely will be coming back Carrie is the best in town check her outread more

From the owner: I am a full service groomer that loves animals and will care for yours like my own! I will strive…read moredaily to make sure my clients( fur parents) and my fur friends are happy and feel safe always! I want my fur friends to pull up to my salon and be excited to see me! And to create a safe and fun loving environment they can come too and get groomed at! A calm and happy place for them too! I will also strive to gain the best relationship possible with both my client ( fur parents) and my fur friends, and to know them on a personal level! Each and every one of them! And I want to thank all of my Groomtown family for being so loyal to me through out this transition! You all mean so much to me honestly, and I just couldn’t have done this without each and everyone of you either! Now accepting new clients.. Military discounts. Senior citizens discounts. Multiple dog discounts. Best prices in town. Great customer service. Call Carrie today for an appointment!

I had been taking my Bichon, Heidi, there since she was born in 2006 under old ownership. Since…read morethis clinic is right around the corner from our home, it was so convenient. I decided that I did not want to drive all the way into town for veterinary care; therefore, I was delighted to learn the old facility was reopening under new ownership! Since Heidi was already familiar with the facility, she was happy going back there as well. I was relieved to receive the same great service and care that I got with the previous staff. Everyone is so delightful and professional. They are very helpful in diagnosing and caring for Heidi as well as responding to my inquiries. I would highly recommend them!

Everything but the price . They weee kind to me & my fur baby. The place was clean and friendlyread more

We used to go here for grooming and dog food and treats. A few years back, the head of the grooming…read moredepartment left and moved out of state. Nobody there could properly groom our 6 Yorkies. And two of them have a custom cut that they flat out said they couldn't do. So we now have the former department head come from out of state 4 times a year to groom our babies. It is completely worth it to us. We still go here for dry food. I'll also buy treats here when they are on sale. The dog clothes are generally too expensive even when on sale. I short, it's fine to get basic necessities here, but do not use the grooming services.

I can't give it a rating!! Took my 2 small dogs there, trusting them because the pet smart in…read moreAlabama did a great job. They went in for a trim, wash and dry, nails and anal. They only trimmed the face of one dog and bathed and drying. 90$!!! There nails are so bad!! I know I should have checked and I take that to my heart but when you go to a pet store that supposed to be professional especially with the name PET SMART IT SHOULD BE DONE RIGHT

Beethoven went the 28 of aug at 10am.He is a short haired dog.I go to get him and the lady was very…read morestressed and wasnt wanting to work with me She told me he was big baby and didn't like getting his nails done I get home with him and he is shaking whining and can't settle down plus his nails dont look like they were done but half way.He has not been the same dog .He has been restless and whins He has never been this way before.I will not take him back.

From the owner: Mt. Hermon Pet Grooming & Boarding is a locally owned business by Hazel Osborne servicing the…read moreDanville area. We have both indoor and outdoor runs with heat and AC. We have separate facilities for cats. We services all breeds for Dogs and Cats. We have over 35 years grooming experience. Call us today for an appointment.