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    Bonner Mobile Detailing

    5.0 (1 review)
    Open 7:30 am - 5:00 pm

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    Services - Bonner Mobile Detailing

    Auto detailing work

    Car wash

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    8 months ago

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    Metro Express Car Wash - the damages side skirt

    Metro Express Car Wash

    (63 reviews)

    3.25.26: Hand washing your own car will guarantee to get the job done, but you're also spending a…read morehalf of a day doing it lol. So for a quick and easy touchless car wash, Metro Express does a pretty good job. And if you're not satisfied and your vehicle is still dirty, they allow you to immediately go through again for another wash. Also the guys and gals working there are pretty chill and nice. What makes it worth it is, the free use of their vacuums and they have plenty of them. As for price and value, just think, would you rather put the elbow grease in and do it yourself OR sit in your car while in neutral and be all done in a few minutes? Lol. They do offer a handful full of options with tier pricing as well as a monthly membership, where it's unlimited and you can go as many times as you want.

    I was a member, and I had a top level, monthly subscription for an extended period…read more When I first signed up, I explained my safety concerns regarding a windshield sticker obstructing my view and my previous experiences with stickers damaging my interior window tint. The management provided me with a sticker and directed me to place it on the back of my rear view mirror. It worked great! -Please see the attached photos of Idaho state law and the obstructed windshield. I was at the front of the line (at the gate), when I noticed that my sticker (on my review mirror was missing). I mentioned it to an employee, who didn't say anything, turned and walked inside the office. A short time later, another employee, who appeared to be very angry, came out and reached inside my vehicles open driver side window (without asking to enter my car or providing any explanation) put a new sticker on the inside of my windshield (driver side), which obstructed my view. He offered no explanation as to who he was, what was going on or why. Before it ruined my windshield tint or obstructed my view, I returned the sticker to my review mirror, as I had agreed to with management. A short time later, I discovered my old sticker, which had fallen off my rearview mirror, onto my floorboard. I shredded and threw away the old sticker). I took my vehicle through the carwash several more times without issue, until the last time. I was waved into the wash area. The same angry man, put his face next to my now open driverside window and in an angry voice told me that he would cancel my membership, unless the sticker was placed on my windshield. Shocked, I told him to cancel me. I went to the office to ensure, my refund for the remainder of my subscription. Again, the same angry man (I now learned new assistant manager) came to the desk. I told him that his "customer service sucked." He looked surprised. Perhaps he is new to a job where good face to face customer interaction and communication is necessary, expected and appreciated. This was all so unnecessary and disappointing. A calm and professional explanation as to what was happening, what had changed and why, would have made so much more sense. I probably would have cancelled my membership anyway, if there was no way for them to identify my vehicle without obstructing my windshield. I did call the main office, unfortunately they didn't seem to care about the situation or the terrible way he treated me. This was even more disappointing. I have attached photos of the Idaho State Law requiring that windshields NOT BE OBSTRUCTED and an OBSTRUCTED windshield with the sticker attached.

    Bonner Mobile Detailing - auto_detailing - Updated June 2026

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