I had reached out to multiple installers to install countertops at my house after a kitchen…read morerenovation. Bedrock showed up quickly, gave me a quote quickly, and they even installed it months before anyone else could get there. If I could give more than 5 stars I would. As a project manager for commercial construction, I was completely blown away by how responsive Brandon was and the other Bedrock employees. They set the bar for customer service.

I am VERY HAPPY that I went with Bedrock Countertops. Their pricing was very competitive, their…read moretimeline to measure and install were quick and they were EXCELLENT to deal with. Everything was completed on schedule and the countertops look great. Their selection of quartz was the best I had found! Both Kimberly and Brandon from the Athens store provided excellent customer service and I would definitely recommend them.

Mark Bradford came over to give us a quote for granite. He had been highly recommended by our…read moreAthens realtor. He was very professional, friendly, helpful and reasonable in his pricing. We agreed on a price and he sent us to the local supplier to pick out our granite slab. Slabco was great to work with in picking out our granite. Then we went by the shop and picked out three remnant pieces to be cut into counters for three bathrooms. It was easy to set up an install date and they showed up right on time. The installation went perfectly. Mark and his two helpers removed the old counters and sinks and did an amazing job installing the new ones. I'm so thrilled with the great job that they did that I'm not waiting until the faucets are installed by the plumber before I post pictures. I would HIGHLY recommend Mark and his guys. You will get great counters at a great price installed by professionals.

Great people! Worked with them for years! Highly recommend them for your granite countertops!read more

Is this your regular typical bait and switch company?? Unbelievable. I spent time with Lavivia…read morepicking out colors and type of countertop. She was helpful and wrote down a quote on the back of her business card of $1950 based on the cabinet drawings from the cabinetmaker. It included shelf brackets, a built sink, and backsplash. A person has to come out and verify measurements after the counters are built and installed. We scheduled a time based on the cabinetmaker's schedule, and that went smoothly. The measurer calculated 6 square feet more than what Lavivia and I separately had measured. A few days later she sent a quote for $3200 and said I needed to submit a $1600 immediately to get the project on her schedule. I emailed her back wanting to understand the more than $1200 price difference. After a day of no response I called her and left a message asking the same. I gave her another 24 hour, then decided to search elsewhere. I never heard back from her. Most people, I expect, don't have time to start over, so I expect they're use to getting away with this technique, but I had started early in the project. I went to Home Depot and started the process over. I chose the same product and gave them the cabinetmaker's drawings. They came up with the same measurement I and Lavivia had to begin with. The price was reasonable at around $2100. I said let's do it. She said Sims would have to come out and verify. I was stunned. I told they had already, and told her the story. I then gave her the formal quote from them to make sure we had apples to apples so they couldn't try to raise the price, even using their measurer's figure. The price went up to $2300, but I was still good. So, Sims called in a few days to send someone to measure. I told them their guy already had, and the story. They adamantly said it was going to cost a lot more than that, because I went to a third party. I said, whatever, do you need to come measure again? They said they could use the one they had done. I thought they were done with me, but a week later I called Home Depot to check on the project. Home Depot checked and said it was in production and would be installed on Monday. Installation went well. Lavivia's original estimate included counter brackets to hold the overhang, but that dropped off, so I ordered those separately and had installed them myself. After the install, a rep from Home Depot came by my house to check to see if installation had gone smoothly. I said it did, then told him my story. He said if I used the online template and got charged for more material than was installed, Home Depot would refund that part. I said yeah! I went by the store then emailed the Home Depot rep about having them explain why the measurer got 6 more square feet than we. Sims finally sent the measurer's template he had drawn out, then, in a separate email the numbers he used to calculate square footage. Sure enough, he had counted the overlap corner twice, 6 square feet. I emailed Home Depot rep saying that didn't seem right. This whole things is about ethics. Sims is out for as much money as they can take you for. I guess I looked naive and gullible. I didn't get the card of the Home Depot rep who stopped by the installation day ( the store person didn't know who it could be), otherwise I'd pursue getting a refund for the overmeasured amount.

Their customer service and exemplary. They were incredibly helpful when we chose our counter tops…read moreand then understanding when my measurement drawing was incorrect. They fixed it prior to cutting my tops. This says a lot when they take this much time with a very low volume customer.

If every experience of my life left as sweet a taste in our mouths as our dealings with Oconee…read moreGranite and Design did, I'd have never known disappointment or anger. Allison, Ernie, Johnny and Ricardo, in addition to being great at what they do, are just dadgum nice people. The extensive flooring job they did for us is fantastic, and besides the finished flooring, they leveled some uneven places and eliminated some annoying squeaks that used to sound off every time we walked across the living room. My advice is, "Call them. You won't be sorry!"

Within 2 weeks (maybe 2.5) my space was measured, sinks & siltstone cut & installed. It looks…read morefabulous. These folks arent participating in the frustrating product delays & apathetic employee game that seems to be taking over. Josey Wales ....

I live in South Georgia. I requested a quote from Bolt-On-Tile several weeks ago. I was a bit…read morenervous dealing with a company that was not local. All contact was done online. I should not have worried. They showed up on time and installed my quartz bath countertop with undermount sink. It is beautiful. The installation required a few modification because of my wall. They worked on it until it fit and it looks great. I would definitely recommend.

Great job and price! Will definitely hire for future projects. Antoine is very detailed and takes…read moretime to make sure the job is correct.

Have known and worked with these guys for years. Glenn, the owner has been in the counter top…read morebusiness pretty much his entire life. They do great work at great prices.

Had kitchen countertops replaced. The crew did a fantastic job. Arrived early - took less time than…read moreexpected - did not leave a mess behind. Very personable. Their goal of my satisfaction was exceeded. Cost was about half price of several other quotes I'd gotten. Very happy with Robertson's. Highly recommend. I would add photos, but being the 'technologically challenged' person that I am, I'm unable to figure out how to do it! Update: photo attached!