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    Bedrock Countertops

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Bedrock Countertops

    Countertop installation

    Countertop removal

    Countertop repair

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    4 years ago

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    4 years ago

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    HL Sims Custom Countertops

    HL Sims Custom Countertops

    (2 reviews)

    Is this your regular typical bait and switch company?? Unbelievable. I spent time with Lavivia…read morepicking out colors and type of countertop. She was helpful and wrote down a quote on the back of her business card of $1950 based on the cabinet drawings from the cabinetmaker. It included shelf brackets, a built sink, and backsplash. A person has to come out and verify measurements after the counters are built and installed. We scheduled a time based on the cabinetmaker's schedule, and that went smoothly. The measurer calculated 6 square feet more than what Lavivia and I separately had measured. A few days later she sent a quote for $3200 and said I needed to submit a $1600 immediately to get the project on her schedule. I emailed her back wanting to understand the more than $1200 price difference. After a day of no response I called her and left a message asking the same. I gave her another 24 hour, then decided to search elsewhere. I never heard back from her. Most people, I expect, don't have time to start over, so I expect they're use to getting away with this technique, but I had started early in the project. I went to Home Depot and started the process over. I chose the same product and gave them the cabinetmaker's drawings. They came up with the same measurement I and Lavivia had to begin with. The price was reasonable at around $2100. I said let's do it. She said Sims would have to come out and verify. I was stunned. I told they had already, and told her the story. I then gave her the formal quote from them to make sure we had apples to apples so they couldn't try to raise the price, even using their measurer's figure. The price went up to $2300, but I was still good. So, Sims called in a few days to send someone to measure. I told them their guy already had, and the story. They adamantly said it was going to cost a lot more than that, because I went to a third party. I said, whatever, do you need to come measure again? They said they could use the one they had done. I thought they were done with me, but a week later I called Home Depot to check on the project. Home Depot checked and said it was in production and would be installed on Monday. Installation went well. Lavivia's original estimate included counter brackets to hold the overhang, but that dropped off, so I ordered those separately and had installed them myself. After the install, a rep from Home Depot came by my house to check to see if installation had gone smoothly. I said it did, then told him my story. He said if I used the online template and got charged for more material than was installed, Home Depot would refund that part. I said yeah! I went by the store then emailed the Home Depot rep about having them explain why the measurer got 6 more square feet than we. Sims finally sent the measurer's template he had drawn out, then, in a separate email the numbers he used to calculate square footage. Sure enough, he had counted the overlap corner twice, 6 square feet. I emailed Home Depot rep saying that didn't seem right. This whole things is about ethics. Sims is out for as much money as they can take you for. I guess I looked naive and gullible. I didn't get the card of the Home Depot rep who stopped by the installation day ( the store person didn't know who it could be), otherwise I'd pursue getting a refund for the overmeasured amount.

    Their customer service and exemplary. They were incredibly helpful when we chose our counter tops…read moreand then understanding when my measurement drawing was incorrect. They fixed it prior to cutting my tops. This says a lot when they take this much time with a very low volume customer.

    Yony’s Granite countertops

    Yony’s Granite countertops

    (1 review)

    Downtown

    I received terrible received terrible customer service from these guys. they installed cabinets for…read moreme. and tried to upcharge me for every single thing. after I showed them picture of my product that and they agreed to install them for me. halfway through the job, they wanted me to pay them more for the exact same thing. Please stay away from this company. I have a terrible experience and it was so stressful. I'm going back-and-forth on the phone with the girl who actually set up the contract with me when the guy who was on site said it wasn't no problem. I'll do it, but I have to listen to my boss bullshit

    From the owner: At Yony’s Granite we are your best option to transform your kitchen into a dream space. Specialists…read morein the installation of kitchen in granite, marble and quartz, in addition to offering complete cabinet installation services. Give your home the luxury it deserves with our high quality materials and expert workmanship. En Yony’s Granite somos tu mejor opción para transformar tu cocina en un espacio de ensueño. Especialistas en la instalación de cocinas en granito, mármol y cuarzo, además de ofrecer servicios completos de instalación de gabinetes. Dale a tu hogar el lujo que se merece con nuestros materiales de alta calidad y nuestra mano de obra experta. ¡Contáctanos hoy para un presupuesto! Contact us today for a FREE quote!!RenuevaTuCocina #georgia #granito #cocinas We got good price. Professional jobs.

    Precision Stoneworks - Bathroom

    Precision Stoneworks

    (11 reviews)

    I want to start by saying that the sales staff, and Jessica in particular, were wonderful to work…read morewith. She was responsive, kind, and consistently took accountability for the many issues that arose. I genuinely feel for her, as she was often put in the difficult position of trying to coordinate between customers, fabricators, and installers while also managing her sales duties. Unfortunately, the structure of the company meant that all communication went through sales, which created delays of hours or even days in getting answers to basic scheduling questions. From there, the problems compounded. We were initially given the wrong installation date which then forced us to cancel and reschedule other contractors. When our countertops were fabricated, the cutout for the range was done incorrectly despite us following all of their instructions. The installers left before I was able to sign off of the install - I assume because it was obvious that the measurements were off - leaving us showing a home for sale with an off-centered range that created a fire hazard with burners located under cabinetry. Precision accepted responsibility for the error, but fixing it created weeks of further disruption, including multiple rounds of re-measuring because of unprofessional technicians, time off work for appointments to remeasure (twice) and remove the old countertops, and additional seams in the countertop that we did not want. Although the company did eventually make the corrections, the process was stressful, cost excessive time off work and potentially decreased the sale price of our home. Throughout this ordeal, I was never offered a discount, refund, or any tangible gesture to recognize the significant inconvenience caused. In the end, Jessica did everything within her power to help us, but the systemic issues at Precision - poor scheduling communication, lack of coordination between departments, and inconsistent professionalism among their technicians - mean that I cannot recommend them with confidence.

    Precision Stoneworks has been great to work with. We started with a small laundry room project,…read moreand were so pleased, we moved into the kitchen and replaced those countertops with them as well. Our salesperson, Jessica, guided us through the design process, and the manager, Gabby, was there to support any customer service needs we had. The installation crew was great as well. I will definitely recommend this company to my friends. Can't wait to get started with the Master Bath!

    Bedrock Countertops - countertopinstall - Updated May 2026

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