The other half loved the Bandage dress I got her for for going out over Christmas and New Year…read more Before ordering I gave Famous Frocks a ring and spoke to Jess who assured me the free UK delivery would get the dress to me on time; the dress was dispatched the same day and arrived the next day. Will certainly use again; cheaper than the high streets and miles cheaper than designer boutiques for a product that is essentially the same.

My experience with Famous Frocks UK was that I never received my dress in time for an important…read morewedding I was attending. I ordered it an entire month before the wedding. They are extremely unorganized and after 2 failed reconciliations, she finally replied that she has 1500 emails and is really busy. I got my refund after 2 months from start to finish, and no dress. It is very unfair to find my review repeatedly removed when I am sharing a REAL experience with others. I will NOT stop returning and making sure that my post is not removed. It was really unfair how my order was handled and people should know how unprofessional they are.

Mark One or MK One as it now seems to be known used to be a shop I visited on a regular basis. The…read morestore is large and stocks women's clothes and accessories, including a plus sized range and a limited shoe section. Unfortunately, the stock in the Burnley store seems to be getting more and more depleted with large empty areas which leaves me to wonder if the store will soon be closing its doors for good. There are plenty of 'chav' clothes on offer but also some more tasteful outfits and the prices are low. There's always an extensive sale section where you can stretch your money even further but there's plenty of awful clothes to scour in search of hidden gems. The staff are particularly helpful though and do deserve a special mention. When buying T-shirts for a hen night, the Burnley staff were great at setting aside all the stock they had of a particular style and were great in telephoning around all the MK One stores in Lancashire to source the elusive size 12s our party searched for. Despite some of the frankly awful fashion choices on offer in MK One, I do enjoy hunting down wearable bargains and I would definitely miss it if it went!

Marks and Spencer in Burnley is in the outside area of Charterwalk Shopping Centre within Burnley…read moretown centre, the store is OK, it is over two floors with the Food Hall on the ground floor, this does, however, mean that due to the ongoing UK government lockdown, the upper floor selling non-essential items such as clothing is closed, I do think they should have made it partially open as it also means the toilets are closed too, given a lack of public toilets around Burnley town centre. Nothing too exciting, the Food Hall range was just OK, the store was mainly clean and the overall staff attitudes were mixed, there was a lady who seemed friendly and happy to help and a man who was quite the opposite. The store does close pretty early at 6 pm, I think it would be really useful to keep it open later, like many other Marks and Spencer stores, especially for the Food Hall... on a Sunday it shuts far earlier at 4 pm as it decides to open early instead of at 10 am, this is obviously limited due to Sunday Trading laws, but I would prefer 11:30 - 17:30 on Sunday's, which is again common at other stores. 3* - OK store, some good things, some bad, it wouldn't be my favourite Marks and Spencer branch to visit but it isn't bad.

The Marks & Specncer store in Burnley is a large store based right in the centre of town. It's…read morerecently undergone a makeover but I am struggling to work out what exactly has been changed. The food hall has had a it of an overhaul but besides that, they just appear to have moved things around a little bit. The Burnley store stocks clothing for men, women and children as well as homewares, food and drink and the compulsory M&S undies. There's also a small Revive café if you find the choice to overwhelming to explore in one go! The store can be a little difficult to navigate with clothes grouped into different ranges rather than clothing types. This means if you're looking for a new pair of trousers you'll have to explore the whole store if you're looking to make an informed choice. The store does get busy, particularly at sale times when it fast becomes bedlam and the food hall always seems to be busy when I visit, despite the extortionate prices!

Fantastic selection for special occasions. 1st class, professional customer service. Jenny made us…read morefeel so welcome, we felt like family by the time we left. The ladies listened to what we wanted, gave honest opinions & made suitable, expert suggestions. Exceptional choice & worth a visit for anyone looking for wedding/prom/cruise outfits. Good value, good parking, easy to find but best of all, great honest (not at all pushy) service.

A very expensive clothes shopread more

The Dorothy Perkins branch in Burnley certainly isn't one of the smallest branches of DP I've ever…read morecome across and yet I always seem to leave disappointed after browsing this store. You would expect a medium sized branch to stock a decent range of clothes in a range of sizes but I find many of the clothes in this branch seem to be very samey and also they seem to limit a lot of their stock to very basic and safe clothes options. I do like to shop at Dorothy Perkins but I generally visit the Manchester branch where the selection of clothes is far wider and more inspired. The prices in the Burnley store are the same as in all other branches of DPs and the staff are helpful enough, I just find it disappointing that whoever selects the stock for the Burnley store, doesn't make any adventurous choices when it comes to clothes. There's only so many pairs of black trousers or various coloured jersey tops one girl needs!