The creole speaking ladies were very nice and welcoming. The food is always delicious. I drive 30 minutes just to get the food from here. It's the closest to what my aunt makes. It's nostalgic. read more

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This is my first and last time ordering from this company. The pieces are like scraps found at the bottom! I called and just like their plate customer service was horrible. There are other Haitian restaurants in the Orlando area with better food read more

I appreciate the authenticity of their Caribbean dishes. The staff is polite and very informative about their dishes and I a very chill setting you can grab a quick bite with a friend. read more

Horrible customer service! Waitress lied about what was included with the meal and was very argumentative with customers that were dining in. Food wasn't great, menu changed. read more

The food is remade and it takes the staff and extremely long time to serve, the ox tails are on the menu but where not available when asked for and their was no sign saying they where off menu. I asked for curry goat and was not told they where not ready, so after asking 15 minute after waiting, I was told they are not ready.... at his place could be good if only the staff was better trained in customer service. They could have mentioned when i order that the goat was not ready and i would have gladly take some else. after 27 minutes the food was ready. Food was 4.5 stars. Service was 1 star! read more

Bon Appetit Grill - curry goat - Haitian Near Me - Orlando, Florida

This place looks dirty and they seem to not clean the interior in a long time. Wait time for the food is unreasonably cery long time. They just dont have the sense of urgency. I hate to characterize it with culture because maybe it their island time but this place is the worst. Very very long wait in line, the servers and the cashiers move at such a snail pace. I am so upset with the seevice. I would not recommend this place at all. The food is salty with no regards to the health of their patrons. read more

The service is terrible.They have bad attitudes. And food is disgusting. Please save your money or go to a different haitian restaurant.

Delicious food excellent service in the morning. The food is fresh remind me of Haiti. read more

The phone is always BUSY ! Their customer service is non existent but the food is great.

I have such a love of Haitian food. I miss the dinners that we would have in Brooklyn. This is as close as it gets. There is definitely love in the food. I ordered Griot and plantain with a side of macaroni gratin. Delicious. read more

Bon Appetit Grill - a meal in a styrofoam container - Haitian Near Me - Orlando, Florida

I'm Haitian so naturally I love Haitian food! One thing I can say is that if you want good Haitian food this is a good place to have it! I do have to be honest, the customer service there isn't the best! I think there's a cultural disconnect when it come to customer service-especially if you don't speak Haitian Creole! They could improve on that aspect. I wouldn't let it deter you from tasting the food though! I would recommend reviewing the menu on display on the wall before standing in line to place your order. That would move things a lot faster. If you're unsure you can ask questions at the register! read more

Bon Appetit Grill - Menu - Haitian Near Me - Orlando, Florida

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Nothing special about customer service it was normal but the FOOD‼ This is some of the best Haitian food I've had ever. I'm talking about eyes rolling to the back of your head kinda good. It feels like home it was definitely made with love. Definitely new spot. read more

Wow. Wanted so much to love this place considering the reviews from other sites, but I was so confused when I got here. To be safe, I brought a Haitian friend along so that I knew what I would be ordering, but they didn't have 95% of what was on their menu. First, it seems there is a dining side and a take out side, but the door to the dining in area said "use other door," and that was the take-out door. Okay...so I figure, take out is just as well. The food was already prepared in large batches, but I wanted some lambi (which is supposed to be a conch dish), and they didn't have it. Like I said, a good chunk of their menu was unavailable. The place operates more on a soup-of-the-day type deal, and they only had three things prepared, the rest were all just side items like white rice or a moro rice. My Haitian friend ordered the griot (fried pork), and he said it was OKAY. A bit on the dry side, though it did have some good flavor. I ended up just pointing to what a lady ordered right before me. She was Haitian, so I followed in her foot steps. I couldn't tell what it was until I took a bite and realized it was a beef stew of some sort. Tasted fine, though I can't see how you could mess up a beef stew. It was most unfortunate that I didn't know an ounce of Creole, and it was even more unfortunate that the worker that day didn't know an ounce of English. Maybe things would have been easier if we did. read more

Bon Appetit Grill - Take out side - Haitian Near Me - Orlando, Florida

Was waiting 45 mins for my food while whole time my food was out finished it's just so unorganized nobody called on me I had to go up and hound them to check the plate that was out. read more

Visited after receiving a recommendation. Ordered the Griot. Had to wait a bit, but was definitely worth it. Absolutely delicious. I would definitely go back and explore the rest of the menu. Lots of options, and some of the ones I wasn't able to taste looked really good. read more

I had this place twice while in orlando (I am from Orlando but live in vegas now). The food and menu is good. I had the turkey, oxtail, fried chicken, & griot. All were good but I wouldn't order the stew turkey again. Not that it was bad but just didn't love it. The wait time sucks. I even called placed my order one day and I had to still wait and they never even started my order. If you have been to Haitian restaurants before you will Know this is typical. Prices at this place are good. Oxtail was a little expensive. I believe it was $20. Avg price in Orlando should be about $16-17. read more

The rice is so good. They make their rice with Lina beans. The chicken is good as well. Flavorful with an ever so slight kick. It must be an authentic Haitian eatery because all of the patrons speak French Creole. They call out orders in English and French Creole for the non-English speaking patrons. read more

I was recommended to this place by a co-worker because I was looking for a good Haitian restaurant and the one closest to me was not that great. I tried the griot with the friend platains as well as the red beans and rice. I loved it! I have gone multiple times since then. Usually I alternate between the legume as well as the griot. The location is not the best but I would not let it deter you from at least trying the food. read more

I have never been this upset on my entire life even my wife was shocked. I am a lay back guy, it takes a lot for someone to get me upset. I live in Deltona but I work in Orlando. I stop by to the Bon Appetit Grill in Kirkman right by my office to take home to my family for dinner. 1st, they did not even have my wife meat that was Jerk chicken that is all she likes to eat, this is around 12:00 no jerk chicken. I ask her when they will have jerk again, the guy told me we are done with Jerk chicken. it's only 12:00pm and they close at 8PM. I call wifey to let her know so she can select something different. She is willing to get Turkey. The guy gave me a calalou with no meat on it with a bunch of rice that is nothing but carb. My wife only have 3 piece of meat turkey cover with bones. This is the worst service I have on my entire restaurant I have been. You can tell me a customer comes to your restaurant and you can't even serve a descent meal where they feel their money worth. I got home I throw my whole food on the garbage that is how mad I was when I find out my calalou had no meat on it. I call the kirkman location & request to speak to a manager or someone in charge. The young lady stated there is no manager at this location, this mean the employees in this location makes their own decision how they want to service the customer. This is how it sound like to me. I called the Orange blossom collection phone number shows listed on the website 407-857-2434 for the orange blossom location. the phone never ring, I keep on trying every 10min because this is the only location the lady stated I can get a manager to speak with because their location they do what they feel like it. I am done going to this restaurant & it is not proper customer service. If I can remove that one star I will but I cannot because it will not allowing me. read more

The beef patty that I got today had a nail in it other than that the rest of my food order was great as usual.

Every time I come to shop I stop here because the food is always awesome. I'm Haitian so authenticity definitely is important and I always feel like I'm eating at home when I come here read more

This was worse service I've ever received. I called to order and when I arrived my order still wasn't read. I was waiting for an hour!!!

I went here years ago after an interview for a job and was just reminded of it. The food was amazing to the point that I decided Orlando has good Haitian food. But really it's just that Bon Appetit does. What really stuck with me though was the incredible kindness of the people there as they wished me well on my path in life. Highly recommend. read more

The food here is good. But the service is poor! Even if you don't seat me but at least greet your customers. When you walk in you don't know where to order your food. So people are just scattered and then look for a sign. Food is good but only gets two stars cause of how poor the service is. read more

Excellent Food. Customer service could be better, but I really think it's just a cultural difference. No offense. I will definitely come back again and again. read more

This is the only place I will go to buy Haitian food. I always order Legume,white rice, and plantains. My husband he gets griot,beans and rice, and plantians. The legume they make taste like my mother-in-law who always make it for me. If she doesn't make it I will come here. They have other dishes that's amazing as well. read more

No matter what location, Winter Haven or Orlando, the phone is always good. I tried three dishes ( Chicken Lasagna, Jerk Chicken, and my favorite Curry Chicken). Always with rice and beans extra sauce. It's always fresh. And the people are always nice and polite. The restaurant is clean. You can even reuse the take out bowls they give you. All and All A+ . I stopped eating Jamaican food this place is so awesome. read more

This restaurant was recommended to me and I was not led astray! The legume, rice and beans, curry goat, plaintains were all delicious! The hospitality was great! I even. Got a free sample of fried malanga! I will be back! read more

Food here is great! Every time I'm in the area I come by and get some griot or oxtails. Today I wasn't in the area but decided to make the drive. Food is that good. Since I haven't been in a while I decided to get griot and oxtails. Yum! Can't wait to dig in!! read more

Went in there the lady looked aggravated before we even ordered. Most of what we wanted were out. There was a creepy guy in the corner taking pictures of us on his damn. The whole creeper so we just walked right out and didn't ordered not a damn thing. I definitely won't be coming back! read more

Rude staffs. Nasty. I went there 8/20, spent almost $30, The was cashier was really nasty because I told her to put meat in the plate.Food was not good. Won't go back. read more

I have been recommended this restaurant by a friend. I must say that my experience was excellent. During my first visit, I bought rice and beans along with fried fish, fried goat, fried plantain, and papaya juice. The meal was succulent. They even offered me samples of jerk chicken and turkey sauce since it was my first time. I strongly recommend this restaurant to anyone. This restaurant offers authentic Caribbean food. read more

Every visit to this spot is always on point, great music and the manager is the nicest ever. Looking forword to my next visit. Im getting hungry as i type this!!! read more

I had stopped to pick something up from the Family Dollar and saw this restaurant in the corner of the plaza. I love Caribbean and Haitian food so I was inclined to at least try it. For the positives: The restaurant is clean and the legume (stew type dish) that I ordered was very good, and the portions are huge for the price. On to the negatives. Customer service was horrible. Nobody greeted me, I wasn't sure where to stand to place my order. The woman in front of me walked up to the right side of the counter, ordered in Creole, and was serviced and paid for her food right away. I walked up to the same glass area after she was finished and literally waited a minute and then still had to wave down the cashier/food attendant. I should've left. She spent the entire time speaking to some of the other patrons in Creole (not sure if she knew English or not). Lastly, the rice and beans weren't very fresh. Hopefully, I will find a Jamaican/Caribbean food alternative, because I don't think I'll be back, mainly due to poor customer service. read more