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    Bolyard Lumber

    2.7 (18 reviews)
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    5 years ago

    Worse customer service ever, quality is mediocre. I will never recommend them to anybody.

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    Domenico Brick Paving & Landscaping

    Domenico Brick Paving & Landscaping

    (8 reviews)

    Was once a customer who recommended them to our surrounding neighbors despite their higher costs…read morecompared to market pricing. Did near $100,000 worth of various work with them over the years. Significant fall-off in Diane's support and communication since that has led to a changed perspective. Dogwood tree was delivered and planted but the appropriate gravel was not installed. Did not return calls to correct. Resumed the effort the following year and was able then to get in the schedule. Later found that the Dogwood installed was the wrong coloring leaves, quite important for ascetics of the home that you are trying to achieve. Promised to trim our junipers as a service recovery effort but never did. Upon further trips to the home, their own employee asked who planted the three vertical maples and when I said it was their company he look surprised and asked why we thought they would be good to plant so closely to the house. Multiple surveyors later, it was consensus that the trees should be removed to avoid future concerns and damage to the home with growing roots. Despite bringing this to Diane's attention and asking for returned calls and support, they never came. For a company that charges what they do and appears to stand by their work, I was left out as an afterthought. Hired outside companies to remove the three trees for the rough costs of $800. You would think for investing in the amount of jobs we had that would be a modest cost to try and make right, apparently not. I blame most of the customer service for the review. The jobs are mostly done well, but better hope is done right, as the returned call for support is apparently not a guarantee. It took a lot of energy to remain patient and professional throughout, yet they did not reciprocate that effort in the end to make it right. This went from a positive experience to a negative experience in the span of 2 years. Open to seeing if things can still be repaired but I am done trying to get their support, they would need to pick up the phone.

    We had an amazing experience with Domenico paving. They communicated well, were reasonably priced…read moreand finished the job fast! We would highly recommend this company!!

    Beverly Hills Ace Hdwe - My receipt of purchase

    Beverly Hills Ace Hdwe

    (24 reviews)

    $$

    My name is E. Millhouse, email sassie85@comcast.net. Ace Hardware Beverly Hills location, Store…read more#14831, JRNL#: J56673, CUST NO: *5 ACE REWARDS ID: 1956571065. I have shopped at this location several times and I have never been treated the way I was today, April 6. 2026, 4:43PM. I was attempting to purchase the 4 step Lawn treatments on sale for $94.99, for Ace Hardware members. However, the cashier was ringing it as the full price of $119.99 and charging tax on the $119.99 instead of the sale price. I inquired to him about the charge of the tax, his reply was that this store has their own tax of $7.00 to everyone. I requested the manager, who corrected the cashier on the tax. I explained the problem was the price being charged instead of the sales price. The cashier, in lane #1, got very upset and said this is dumb either you pay or not. I'm not going to be overcharged because you say so. He was very irritated and argued with the manager as well. This time he said I was acting dumb. The manager did not give his name or the cashier name. I was terribly upset and informed the cashier that he should never argue with the customer and call them dumb, when you were in the wrong not me. During the incident, other customers were observing the interactions, and refused to go in his lane after I ended my transaction. If I visit this Ace Hardware Store again and this particular cashier is the only one checking out, I will not make a purchase there. I gave a review of two stars because of the service not what the store offers.

    Service was great, prices are good, personal was friendly and helpful. Found many of the things I…read morewas looking for.

    Bolyard Lumber - buildingsupplies - Updated May 2026

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