Went to this store last night to return an item that was damaged when it was shipped to my home…read more The customer service girl was very rude. Did not greet me when I came in, she would not make eye contact with me. She did not smile. It was 9pm so they were not busy. Could not see her name tag because her hushy hair was covering it. She wanted to argue with that I had to pay for shipping. Told her I was not paying for shipping it was damaged. She did not ask if I wanted another one or what was wrong with it. She just wanted to argue. Anyway they refunded the shipping cost and then she looked at me and said we will not refund another shipping cost. I looked at her and said no worries I will never order online or shop here again. I have spent thousands of dollars here and u allow employees to treat customers this way. I really did not want to give u one star.

I can get lost in Bed Bath and Beyond if I'm not lucky. There are so many awesome items inside that…read moreI can never afford. The bathrooms are clean, and the employees are very friendly. This is a great spot to stock your house full of items that look great but you will never use like melon ballers, vegetable steamers, and pillows that conform to your head.

We took our time, interviewed close to a dozen companies and selected JR Bath to replace 2…read morebathrooms in our home. From our initial consultation to the final installation we were VERY impressed. The installers are all JR Bath employees and not sub-contractors and they ALL speak very highly of the culture of both the company and the ownership. The work was done professionally, perfectly and in a matter of 2 days we had 2 new bathrooms and GOODBYE 1970's blue bathtub!! At both the initial consultation and during the installation(s) I had literally hundreds of questions and each employee took the time to thoroughly answer my inquiries in detail. I can honestly say, I will recommend the JR Bath team to anyone seeking a referral. We are 100% satisfied!!

They installed a new shower with a seat that "bled" They…read morereplaced it with another seat that did the same thing. I called them to let them know the same thing was happening I was told that it was the soap and shampoo causing the problem and they would do nothing about it Nonsense I ran plain water on the seat several times with the same result-bleeding I now have a seat I cannot use(unless I want to stain my behind) Go elsewhere

Could not be more pleased with the service and quality of work done. We had a countertop with…read morewaterfall installed along with tile work done on two walls. The service provided was above what I expected. My wife and I love our new kitchen! Prices were very reasonable in comparison to other businesses we contacted.

DO NOT purchase cabinets from this business. LEGACY cabinets especially. After one year these…read morecabinets are wearing a cracking. An employee from C2C lead me to believe she also felt they should not being doing this and said she would work to get the doors replaced. A rep was brought to my house only to be condescending and inform me you should only wipe cupboards down with a dry rag. Really?? I'm a single mom who was trying to support local business. GO TO HOME DEPOT INSTEAD!!!!! horrible, horrible customer service.

Our installer/plumber Jeff did a great job and we are pleased with our new vanities and sinks,…read morealthough we were expecting square sinks and got oval instead.

We had Hughes Kitchens and Bath remodel our bathroom expanding it into an adjacent closet. I…read moreabsolutely love the results. Mike Pierce was excellent in creating the design and helping me select materials, colors etc. I am not good at doing that but I know what I like when I see it. Mike was able to understand what I was communicating and bring it to life. John Linder was assigned to do the work. He has a meticulous attention to detail and takes great care in his craftsmanship. He's not the fastest guy around but he will do the job right. In the end I would rather have right than fast. Our bathroom is my favorite room in the house now. It's my own little retreat.

I know my review is long, but PLEASE READ IT! This is the place you should go for ANYTHING kitchen…read moreor bath related. I had nothing but an amazing experience from beginning to finish. The amount of options they had for both quartz and granite was amazing compared to the dozens of other places we looked. Their showroom is huge! Mary worked with my husband and I in the salesroom and was so kind and patient. I came in on a Saturday to look and she sent me a quote the immediate Monday. When we came in to sign the contract we had a few questions about the installing that she didn't know the answer to, so instead of leaving us with unanswered questions, she reached out to the installers and had an email answer to us within a day. From the date of signing the contract, our countertops were installed within 3 weeks. At other places we were quoted 2 plus months if not longer. She followed up multiple times throughout the entire process to make sure everything was running smoothly. Even the immediate day after install she reached out to ensure everything was perfect. She even helped us submit a change of order request when we added more backsplash than originally ordered. The installers were more than wonderful the day of. We have an accent brick wall and they needed to remove some of the brick in order to shift our countertop down slightly, so that our stove would fit in place. They removed about 2 rows, and on the corner I was worried about seeing part of the wall underneath and it looking odd with removing a whole brick. So, the installers went the extra mile to cut/chisel my brick ever so slightly into an "L" shape that way the countertop slid right into that area without removing the entire brick. They didn't have to do that, and I know it would have been so much easier to just remove the entire brick, but they went above and beyond to ensure I was happy. They were out cutting in the rain, and were at my house for about 4 hours because of the brick. They were extremely friendly the entire time and cleaned up after the job. You would have never even known they were there. I was extremely worried about this job, but from start to finish everyone was extremely friendly and helpful!!

This company was paid in full over a month ago (August). Canton Stone ordered the wrong kitchen…read moresink which was proven through email correspondence. As of today, September 29th, we do not have the correct kitchen sink and still waiting. Very disappointing. I will not go back.

After complaining about being unhappy, they sent technician out to solve any issues and job is now…read morecomplete and we are satisfied.

They do not pull permits. They do not follow building code…read more The salesman beat and switch between the samples shown and the material installed They lock people into extremely expensive financing contracts The product is not only subpar, but extremely overpriced. I've seen customers pay $25,000 just for a stand-up shower, which should be criminal.

Highly professional, efficient, excellent quality, impeccable workmanship. I have only high…read morecomplimentfor that company Gilbert Lorenzo Owner

From the owner: For over 25 years, Home Sweet Home Remodeling has been the trusted remodeling contractor for…read moreNortheast Ohio, serving Green, Medina, Pigeon Creek, Montrose-Ghent, and New Franklin. We specialize in kitchen and bath remodels, luxury renovations, and custom-built additions. With a BBB A+ rating, we're the home remodeling company Ohio homeowners trust. Let's make yours the best it can be. After all, there's no place like home!