Jack Balentine is a very reasonable pro. My husband and I were planning to move from Chicago to San…read moreGabriel valley in Los Angeles and trying to find a place by looking through Zillow and Craigslist which was very frustrating. Fortunately we met Jack through our mutual friend. Through his help, we found the perfect place in a matter of couple of days. I hate driving and I was looking for an easy commute by public transportation. My husband needs a stand-alone house. In addition to that, we have three cats. Many house owners would not like a tenant with pets, thus our search had been very tough and in fact we had been rejected by 2 house owners. We found out the renting market is very tough in Los Angeles and good properties are gone in a day. After we talked over the phone with Jack, he knew exactly what we were looking for and found the perfect house for us even before it was officially listed on the market. Since the agent of the owner was not responsible, he even visited the owner and the house for us in the next day to secure our lease application. While we were working with him, we also did our own search and contacted agents of house owners on our own. Jack understood our situation and he was still willing to work with us. He explained the whole process very well and all the steps that needed to be done. Whenever we had any questions we could call or email him and got a prompt answer. As it had been said before, he is a very honest guy which makes him very trustworthy. You can tell that he wants to do his job well and take as much time as needed instead of just pushing you into something quickly like some other real estate brokers do. We can very much recommend Jack and I am sure you will not be disappointed!

Landlord Jackie A. took advantage of me moving out of state and held $200+ from my deposit for…read moredamages not caused by me. Otherwise, nice staff.

When you're trying to make the biggest purchase in your life, you want the right person in your…read morecorner. Kristine Ng was definitely that person for me during my first home purchase. The LA market is a wild hunt. I had been looking for over two years but didn't get very far. My friend suggested that I meet with Kristine and boom, got my house in 3 months. It happened fast because both of us were very open and willing to put the time in. Kristine has a lot of qualities that I appreciate. From the start she made it a point to understand my style and needs. Her approach is genuine and not presumptuous. The first few days of looking at homes, I felt like she was observing me and interviewing me! It was helpful because it helped me articulate what I actually wanted. She is very professional and hands on. Whatever she can do to lessen the workload for me, she would take on and get it done. She's very considerate of my time and has never made me feel like she was unavailable. At one point, I thought I was her only client because she was so good at being present and available based on my schedule! (She actually has many clients.) I also liked that she doesn't gloss over things. She's very intentional about making sure everything gets done properly. For example, I made a few offers on homes that I was only slightly interested in. Each offer we submitted she did not skip steps. She advocated for me with the seller's agent and really dug into the property and made sure we turned in a solid offer. This was appreciated because it gave me a real opportunity to consider each property without shying away. When we finally found the one, she was a star. Handling the conversations with the seller's agents aggressively enough to lock me in as the favored buyer. In the moment, it was rollercoaster ride, but Kristine did not let up! She truly listened to all my reservations and stood firmly for my needs and really got the seller to meet me on my side. It was a blessing to work with Kristine. She is also very kind!

Kristine did an amazing job helping us find, purchase, and move into our first house. She's…read moreavailable and responsive day or night, she's incredibly thorough in describing every step of the process, and knowledgeable and honest in her assessment of properties. Kristine was deeply invested in our search and we ended up finding a home we love in a great location and at a price that - at least for LA - is reasonable. Kristine was invaluable during the closing process and arranged everything for us in terms of inspections, repairs, and all the other little details that needed attending to. And she has continued to help us even after closing. We highly recommend her!

In the Spring of 2024 my husband and I embarked on a relocation journey that took us from the Bay…read moreArea to Pasadena. We were both retired and wanted to move to Southern California to be closer to our son's family. Luckily, the realtor who helped us with the sale of our San Jose home had previously worked with Reni Rose. She knew her well and had very high praises for her many years' experience in Pasadena area real estate as well as her congeniality. Before we made our final move, we visited Pasadena to get a better feel for the local real estate market. Reni gave us a couple of grand tours, driving us around and talking to us about the different areas of the city and neighboring suburbs. Reni showed a great deal of patience and persistence in presenting us with various options of places to live. Her knowledge of the Pasadena area and all its various neighborhoods made it easier for us to decide which area best fit our needs. We wanted to be no further than a twenty-minute radius of our son's house, while having easy access to grocery stores, theaters, hiking trails, medical facilities. We decided to rent a place in a neighborhood that attracted us and Reni emailed us weekly listings in the areas we were considering. When a house interested us, Reni would preview it, then would call us to describe and discuss it with us. We attended many open houses with Reni, and she provided excellent input to our decision making. Our search process continued for more than six months. We seriously considered eight or ten houses, including two that we made bids on and had inspected, only to finally reject them due to the high cost of repair. Throughout this long process Reni remained dedicated to finding a house that satisfied our needs, and did not in any way pressure us to compromise on our choices. She was especially knowledgeable about a wide range of neighborhoods, which was tremendously helpful since we knew very little about Southern California and since our search included a large number of different towns and neighborhoods. Finally, we found a house we loved and that was within a price range that fit our budget. There were other bidders and Reni suggested an innovative bidding method that proved successful in getting us the house. In addition, she provided us with helpful contacts with inspectors, foundation specialists, and contractors. As a final touch, Rene gave us a house-warming present of a substantial gift certificate for a local home décor shop. We very much appreciated the gesture, which was indicative of her thoughtfulness and warmth. Reni's encouragement, patience and deep knowledge California Real Estate brought a successful conclusion to our extended search, and we highly recommend her to anyone looking for a home in the Pasadena area.

We had an excellent experience working with Reni on a recent Pasadena listing of ours. She was…read moreprofessional, communicative and "on it" throughout the escrow, making it smooth for all parties. Hope to work with her again soon!

Our realtor was Kenneth So. Working with him was an outstanding experience from start to finish! He…read morewas professional and responsive, keeping us informed at every stage so we never felt uncertain. Ken understands the real estate market very well and gave clear, practical advice that helped us make decisions more easily. His negotiation skills got us a fantastic price and secured terms that worked well for our needs. Ken paid close attention to every detail in the process and coordinated smoothly with the lender, inspector, and contractors to keep the transaction on track. He has a strong network of resources and will find a way to help you no matter what. What stood out most was how he treated us. Even though we had just met him, Ken cared for us with the same thoughtfulness, respect, and loyalty you would expect from a close friend. He genuinely had our best interests at heart. The closing was seamless and Ken followed up afterward to make sure we were settled. We could not have asked for a better realtor and will be recommending Ken to all of our family and friends.

Working with Robby Moon was such a great experience for us as first-time homebuyers. We came into…read morethe process not really knowing what to expect, and he made everything feel so much less overwhelming. He was patient, easy to talk to, and always took the time to explain things in a way that actually made sense. One thing that really stuck with us was how he handled bumps along the way. When our original inspector fell through, Robby immediately stepped in and connected us with someone great. It made a huge difference and kept everything moving without adding more pressure. He was always responsive, whether it was a quick question or something more involved, and we never felt like we were on our own. It honestly felt like he had our back the entire time. We're really grateful for everything he did to help us get our first home. Couldn't recommend him more.

I just finished closed a loan with IBIS Financial Corporation Company. I completed all the…read moredocuments majority of communication with professional ( Fanniel ) by Email , text and phone , in the language that I understood. Although it was a bit of a battle during getting the mortgage but She been patience, took time to understand all the situation I have and walk me though step by step for all the documents I need to provides, finally closing on time. In a future I will surely recommend my friends or my self to use this mortgage company and yours professionals way of dealing with your client's..

Great mortgage company. They helped me in my bridge loan for my home flip and got me a rate and…read moreterm that made the closing fast enough to allow my offer to be accepted. I would consider them my partners in my business and though there are many options for loan companies - I always choose IBIS and Jennifer's team because they are the best out there. Discuss with them what you need and they will find you the right product at the best rate possible.

There are many choices of escrow companies in Koreatown as it is a hub for Korean businesses when…read moreit comes to banking, realtor services and of course dining. Elected to go with Samie of United Escrow when I needed to close the deal on the sale of one of our family businesses in 2013. She'd completed a couple of previous business deals and I knew service would be great at an affordable price. With minimum hassle and maximum service we were able to complete escrow in less than 2 months which is very fast considering the deal involved the transfer of an ABC license. Since our deal didn't involve a business broker we needed someone with experience in dealing directly with both the seller and buyer. Although not a licensed broker Samie has enough experience in dealing with not just escrow documents/issues but also work that's typically done by the business broker. After the deal was completed there were still a few open issues involving mailing records to local tax authorities and document retrieval. Though United Escrow's job was done, Samie was very helpful in making sure those lose ends were completed as well. Thumbs up for good after service. She is also a notary which is a huge plus. I would highly recommend.

I sold my store. But they were helping the buyer more than me. And the guy who handled my case…read moredelayed the final check for me for 3 monthes with no specific reason. And, of course, he was not sorry, which is the reason I am writing this review.

These are the reasons why Eddie rocks: -Patience and support…read more-Great listener -Was able to negotiate a lower price after appraisal was lower than what we offered. -Most importantly: Always available! Overall experience was amazing and very smooth. Gracias Eddie!

This review is only related to Andrew and not the Loeffler team. I recently visited one of his…read morelistings. My husband and I found him to be the most unprofessional agent we've encountered as a potential buyers. He acted as if we were bothering him when we tried to engage him in conversation and even seemed like he didn't want to be there. I am not one to pull the race card, but it was obvious during our time in the house that there was a distinct difference in how he treated Asians versus non- Asians. He was friendly, talkative, and volunteered information without having to pry it out of him. Overall, that experience was very off-putting as a potential buyer. One would expect someone who is trying to sell an expensive home to be friendly, knowledgeable, engaging, and helpful. Andrew was none of these. I hope he gets more training to improve his customer service skills.

Where do I begin? I was referred to Michael through my realtor as I was so frustrated with lenders…read morepromising you one thing and not following through . From the 1st day I spoke to Michael he gave me his word that he would give me the best service and he followed through . He was professional , smart, kind , knew what he was taking about and really listened to my situation. I had a 30 day escrow which closed in less time. I was not the perfect client, not the best credit . He advised me on what I needed to do and did not sugar coat anything . I trusted and followed everything he told me to do and 5 days before escrow was suppose to close my loan was funded and I got the keys to my new home the next day! I am so grateful and really blessed to have had Michael help me in getting my loan . Every time there was a issue , he took care of it right away . Hands down, Michael is the best at what he does and made it possible for me to get my dream home . Thank you Michael!!!! You have a life long customer.