My MX-5 would not start. Not a sound, not any lights, and definitely no turning over of my engine. I just knew it was my ignition system because the new battery I bought from Batteries Plus was only 7 months old (purchased 8/24/2025). I tried my new jumper cables and got no change. Could not lock or unlock the doors with the key fob or touch. The car was a brick. So I saved up because I just knew it was something in the ignition system Made my appointment to go in and to arrange for my car to be towed in. Tow truck driver uses his jumper box. After a few minutes, he hits the brakes! Driver side door is open and I hear the chimes! And then he hit the ignition and my car cranked like nothing ever happened! The tow truck driver said my alternator was good but the battery was shot. He followed me to the shop to make sure I got there as my car had sat for about 2 months. I gave my thoughts on what I thought was not working. Same day (6/17/2026) imagine my shock that after my diagnostic check, it was the battery. Not only is it dead, but its leaking!!!! I was told not to touch it because we all know its acid. I found my receipt for Batteries Plus and was told my warranty wasn't valid. Let known my thoughts on this on their site here on Yelp. Anyway, thank you to the friendly staff and technicians at Boktor Motors. I really appreciate their patience with me getting my vehicles there. They quote estimates and they wait for me to get the funds together to make it happen! My MX-5 is running like this unfortunate time didn't happen. read more

Boktor Motors Service Center - This is my buggy from 2014 on the then called Laguna Seca track in California. - Used Car Dealers Near Me - Las Vegas, Nevada

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Imagine you are me. I am a father to a now 7-year-old boy. I used Boktor to get a car after my ex took my Mercedes from me unexpectedly to try to take custody of my son. I bought a car from Boktor in February 2026 and fully paid it off. They have a very short warranty. I brought it to them for a burning smell and they changed the spark plugs. Then, I brought it in in May 2026 for its first covered oil change. I told them I wanted to make sure my car was in top shape to bring my son to Disneyland. Look at the video. Boktor not only spilled oil all over my engine, didn't notice untightened parts, and left oil actively leaking from a cheap oil plug that did not fit my BMW. My video shows that they chose to not disclose the car was leaking oil profusely. I brought it immediately to a BMW dealership, who made the video above showing the negligence Boktor exhibits. I feel that they endangered my life and the life of my son. The Las Vegas Police call a shop leaving a parent with a car actively dripping oil a "civil matter." What if this dealership could cause someone's death? Is that a civil matter also? They tried charging me thousands of dollars during the oil change, citing problems that they themselves created. They lied about how much brakes I had left to try to get me to replace them immediately. They asked me to repair an oil leak near valve covers they installed. Mena Boktor says this place is built on transparency and integrity. I completely disagree. I have attached a video of my BMW after the first oil change I had with Boktor. First of all, I believe the shop damaged my shock/strut. Red fluid was leaking out after my oil change. My parking spot where my car is kept shows evidence of leaking only after my appointment with Boktor. In addition, they asked me to pay for diagnosis and repair of an oil leak near my valve covers. I asked them, Didn't you tell me you replaced/installed a new valve cover when I purchased the vehicle? They said, "Okay, don't worry about it; it's probably nothing." Due to the problems, I took my car to BMW of Henderson; the video is attached as evidence that my review is truthful. Boktor service reset my car's clock to military time. They used an oil plug that was not a compatible part, so oil was leaking out of my vehicle, known to them, and they let me drive away like that. That oil leak near the valve cover? The BMW technician points out that they did not even torque or tighten one of the bolts holding down my valve cover. The valve cover contains the PCV system that affects my turbo oil return line, and there was oil leaking all over there. Boktor refused responsibility for these dangerous errors. There was oil leaking all over my engine, likely from a spill. The only thing they would take responsibility for was the oil plug, which they replaced with a BMW oil plug, and everything was then fine. Didn't stop BMW from quoting me 7000 for all the damage they did to my car. In addition, the paint is peeling off the wheels of my car, which they painted black without the proper primer or prep. Same thing with the front of my car. Estimates reported that Boktor did not know how to prep the paint. My car looked nice, but there were several problems hiding underneath. When I wrote to them and tried to fix the problems, they responded aggressively. They did fix a vacuum line, but that line had nothing to do with the damage they did by leaving the valve cover untightened. Since I am not a mechanic, I was able to use AI to find out what the consequences are for leaving a loose valve cover on an engine. The Nevada DMV also does not investigate this crooked shop, considering everything to be a civil issue. They seem to bring cars that were involved in accidents in California. They somehow block the details out of the car's history and report and reconstruct and sell vehicles with dangerous damage. Sometimes when you need a used car, there's no alternative, but know that if there is something wrong, they give a short warranty, extremely short, and lie and act without integrity when presented with a problem. I was lucky enough to have my spark plugs replaced under warranty when the engine light came on after only one month. They get aggressive and scream that you bought the car "as is" even if they are trying to scam you. I don't know why there are not more negative reviews. It's not worth it to deal with this shop IMO. . read more

Compre mi carro en este lugar, pero son personas que no estan preparadas para vender carros, no saben la información de los carros, inventan cosas, y luego cuando los llamas para que te ayuden a resolver el problema , se hacen los locos, no te quieren responder, no recomendaría este lugar, no volveria. ---------------------------------------------- I bought my car in this place, but they are people who are not prepared to sell cars, they do not know the information of the cars, they invent things, and then when you call them to help you solve the problem, they play crazy, they do not want to answer you, I would not recommend this place, I would not go back. read more

I've brought my truck 6 times for the same two issues and my check engine light still came back on on top of that when I get it back a new issue happens literally day of the same check engine code came on again after being at there shop around 6 times and 3000$ later with the issue not fixed I would never recommend this place I guarantee they are screwing some people over that don't know about cars and I have proof read more

This company sells high end pre-owned eye candy. You can find everything from an Aston-Martin to a Tesla and everything in between. There's no haggling about prices. What you see online is what you'll pay. The vehicles come with a 2 month 6000 mile warranty and 1 year of maintenance. My salesperson, Kenia, was great. She even came in on her day off to complete the deal. I'd recommend checking out Boktor if you want a high end car without the high end price. read more

Boktor Motors Service Center - My new to me Jaguar. - Used Car Dealers Near Me - Las Vegas, Nevada

My friend purchased a vehicle on 10/6. Engine light went off, they serviced it and then days later completely dies on her. They towed the car and now she's left without a car. New job, single mother of 3 daughters. One of her daughters need medical attention and several doctor visits. She needs a reliable car. She wants her 10k she put down and just to give the car back. They won't give back her money and they won't give her a rental and they are saying now 2 weeks to fix the issue!!! Renato is said to be the GM. Mike & Mena owners of Boktor....DO THE RIGHT THING!!!! Give this young single mother of 3 her money back and take back this faulty car. read more

I have brought my Maserati GranTurismo MC for an oil change on Monday at 4 PM ,thinking that this is an easy job and it will be quick. But I have realized that this place doesn't care about customers or about cars they service. I was absolutely shocked how everything has gone wrong. I was not planning to write this one star review, but after Receiving a bad customer service, poor quality of mechanical work ,that was so simple :an oil change, and replacing an air filter for the engine compartment, which was not installed properly and now I have this code P2187 which caused a check engine light to come on. They did not even cleared an oil service light after performing an oil change , because they didn't care enough to try to connect computer. My $50 OBD reader AutoLink is reading without any issues, and they have told me that my car has bad OBD connector ( which obviously works fine since I was able to read the code). Also, service writer Joey was nice at the beginning and later on after they were done with my car he was not nice anymore, even my wife has asked me "what is his problem ?" After we have asked him for the WiFi password. He seemed to be so irritated just for being there working. If he is unhappy working there then he should quit, because there are so many people who would be more than happy to have his job. I need the owner to contact me and rectify this issue. Because this is a serious matter. read more

Tried to buy a Ford Transit van from this dealership and the experience was frustrating from start to finish. The pricing online did not match what they were actually willing to honor. I even showed them their own advertised pricing with dealer fees included, and they still would not stand behind it. Felt like a bait and switch just to get attention on the listing. Kenia was the one communicating with me and she was respectful throughout the process, but management handled everything poorly. After all the back and forth, they ended up selling the van out from under me anyway. Be careful dealing with this dealership and make sure you get everything in writing before wasting your time. The experience definitely did not match the reviews I saw beforehand. read more

I had a wonderful experience with Boktor Motors! Sean was an excellent consultant! I've been shopping for about 3 weeks and he was always responsive and sending me the latest inventory without being too overbearing. Every encounter was pleasant. The test drive was ready for me as soon as I pulled up. The financing was quick and easy! 10/10 would recommend. I found my dream car and a great price. I am so so so happy! read more

Boktor Motors Service Center - My new car!! - Used Car Dealers Near Me - Las Vegas, Nevada

This business attempted to have us release funds by asking us to "cut them a check" outside of the proper DMV lienholder process. They requested a fully prepared check made payable directly to them, without providing documentation or any written assurance that the vehicle would be released to us afterward. We have purchased four vehicles in our lifetime and have never encountered a business operating in this manner. Our bank explicitly warned us to stay away, yet we still tried to give them the benefit of the doubt by asking questions and attempting to work through the process. Instead, we were met with dismissive and unprofessional responses from management, including being told that "there's always a first time to be treated poorly, and this is yours." This experience was alarming. Please proceed with extreme caution and reconsider spending your money here. read more

I drove a little farther than I normally would to look at this car. I first found it on Autotrader and then checked your website to confirm it was still listed as available. Since it was, I decided to make the trip to your dealership today. When I arrived, I was told the car was not there and would need to be located at a different dealership. There was no apology or sense of urgency -- just that it wasn't on site. I would have appreciated something as simple as, "I'm sorry about that, please have a seat and we'll get the car here for you as quickly as possible." Instead, I left feeling like my time didn't matter. From my perspective, it felt very close to a bait-and-switch situation, which is unfortunate. I drove out specifically for that vehicle based on the information listed online. I hope you can understand how disappointing that experience was. read more

Bought a vehicle from these guys and 6 months later I took it in for the "complimentary service" that they give you for 1 year which is only an oil change btw. Come to find out they never changed the oil or oil filter. I found out because I Took it to my mechanic afterwards and he said the oil and oil filter were really dirty and never changed. STAY AWAY FROM THIS PLACE I will also make sure to tell everyone I know and they can tell everyone they know to stay away from this place. I will be looking into lawsuit for false advertising as well. read more

I've been here a few time for smog and they are welcoming and service is great. Convenient location.

They were nice they fixed the car my problem is even though they seem to be reasonable you need to be working you're on social security or low income you're not going to afford this place otherwise the are nice that considerate they did a good job , and I thank them very much if I was working I would trust these people but I cannot afford the stuff anymore which I should not say I could always ask for a quote good luck I hope this helps you out read more

They sell lemon cars and have fake reviews on google. This place will shut down soon. Biggest scammers. Thank god I consulted with my mechanic before i bought a vehicle from them. DO NOT BUY HERE also they think they're smart asses but they will get hit with a huge lawsuit soon. Also, all of their vehicles have odometer fraud they love to reset it so they can make the vehicle look "younger" i was interested in the A class benz 60,808 miles (Oct 2024, Folsom Werkstatt, CA) Then suddenly 14,314 miles (Apr 2025, Chesterfield, MO) BIG DROP. Later resumes at 63,761 miles (Aug 2025, Montana DMV). HAHAHAHA LOLOLOL read more

2 Stars: 1 for the vehicles offered/overall selection and for the business appeal, although very bare and under-welcoming for the average customer. You understand that Customer Service should be your top priority, right? This was not the in case during my first, only, and now highly likely, last visit here. Did not feel welcomed or was helped in any normal way. Wasn't even able to view any of the cars that were online, it was either not on the lot or "wait here and I'll get someone to help you look at them because I have an appointment in with another customer in 5 mins." Sure thing -- 25 mins of myself and Son having to STAND the whole time, no seats or even water offered -- no one came back to me to view the vehicles I came to see. I would NOT returning as I know there is better overall car shopping quality/experiences else where. Especially, after seeing these other reviews and the fact that they're even BBB approved or accredited. read more

Terrible experience! Bought the car on September 21st, it didn't move on the 22nd, on the 23rd, it was broke down leaking gasoline everywhere. Told them it was unsafe to drive or even have parked in the garage due to the massive fuel leak. They said the would arrange for transportation. I didn't hear from them until the 28th. Due to the dangerous condition we had to take it to a reputable technician. $3200.00 in parts and labor. Sent them an email requesting assistance, no response. All, Please cancel the transport for our vehicle. With the amount of gasoline it was leaking, we felt it was not safe to even have it parked in our garage and it definitely was not drivable. As you can see from the attached report it has multiple issues that were causing fuel to leak excessively. I understand the warranty required the vehicle to be repaired at your location, but with the unsafe condition we needed it taken care of immediately. After reviewing the report and speaking with the technician we are very lucky the vehicle made it to Saint George without breaking down and catching on fire. You have an opportunity to do the right thing and reimburse us for the cost of these repairs. I'll assume no response constitutes a refusal to stand behind your product and your name and business reputation. read more

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Thank God I checked the reviews on this place before going there!! You all mentioned the eye candy pics of every car looking in mint condition at reasonable prices!! When I got to the video they have on the main page this dude is raving about the official Knight Rider car being there car being there and when he pans the camera to show it, the car is all nasty and he says it needs to be cleaned up!! And the place looked run down like you all have mentioned!! THANK YOU ALL for saving me from everything you all have ben been through!! The BBB should be notified!! read more

Called to see if I could get a car I liked and was told I could never get a car from them let alone any place due to my credit. Crazy! And the car I was looking at was a Ford edge. End up going to California and got a discovery, land Rover from the dealer with my credit! Smh! Look at that! God is good all the time! But y'all ran my credit 7 times why is that if you say I could never get a car anywhere read more

Boktor Motors Service Center - A car! Look how God works! - Used Car Dealers Near Me - Las Vegas, Nevada

Bought a Lexus 3 weeks ago. Old model but running good at first. After 2 days engine light came on and other lights as well. Was asked to bring the car down to their service center. I had brought the car down three more times it turned out only to find out I got sold a L E M O N. They couldn't fix the problems. Now I'm stuck with a lemon I haven't even have registered the car yet . This ordeal is a NIGHTMARE!!! They have no shame! They lie to your face! read more

I went to have my air conditioner fixed and Josh did an excellent job on getting me in and out. Being on SS the price fit my budget and everything. Now I'm riding with colder air. read more

Excellent website photos and online presentation. Actually going to lot, was very disappointed in the showing and condition of vehicles. It would seem that any purchase here carries greater risk than already of being a used car. Check the CarFax on these before spending the money on what could be the start of many service shop visits ahead. read more

And again Boktor motors has a car hauler blocking the entrance to the car wash. They really need to come up with a location for their trucks to park to safely unload cars read more

They lied about inspecting this vehicle. I will take part blame for not having an independent mechanic look at it, but you don't expect a dealer to flat out lie to your face when you've specifically asked them if they have inspected the transmission and suspension. After getting it inspected the day after I bought it, Mercedes gave me an estimated repair bill of $13,000 for suspension-related issues and motor mounts. They refused to respond to certified mail. They will not return calls or man up in anyway. And if anyone from the dealer is reading this, I haven't forgotten about small claims court. I don't like to spend a lot of money on vehicles, which now affords me the opportunity to spend as much as I want to drag you through court. I am cheap. I'm not broke. The salesman Fabrice also informed me not to mention that my wife is Chinese because "the owner doesn't like Chinese people." read more

Great people! Great customer service! The owner was extremely helpful and military friendly! I definitely recommend buying a car from BOKTOR Motors! read more

Dave made the car purchasing experience so much smoother than I've ever experienced. His knowledge was super helpful when it came down to making a decision. More than anything, I appreciated how Dave wasn't trying to "sell" me a car- he was simply facilitating the process and ensuring everything went as it should. Thank you Boktor Motors! read more

This place is the king of catfishing. I went into looking at a Jeep Cherokee that looked very nice online. I called before I went in and talked to Dirty Dave. Dave is a very frumpy man with little to no interest in selling vehicles. I called at 3 in the evening, and they closed at 5. I was planning on paying cash for the vehicle, so I did not think this was an unreasonable amount of time. Dave however sounded fairly distraught about having to show me a vehicle that late in the afternoon. I arrived at approximately 315 and Dirty Dave is nowhere to be found. I can't confirm this, but my assumption is he was playing with himself in the bathroom or some other manor of not working. I proceeded to show myself around the showroom where I discovered most of the vehicles in this place look like they have been involved in accidents. Bumpers falling off, miss aligned, or just generally junk vehicles. This came as a surprise because in the photos online they look to be in good shape. Nev from MTV's hit TV show Catfish should do some of his detective work on this place. I would love to know how they are allowed to sell cars in such ridiculous shape. Back to the jeep I was interested in, it too looked nothing like the online pics. The rear tires were well below the legal tread depth and when I asked Dirty Dave if they were going to be changed, he said "no". I then asked if the price would be lowered if I bought the vehicle so I could bring the vehicle back into the neighborhood of safe and legal with new tires and you guessed it "no". Long story short Dave said they will sell every vehicle on the lot this tax season and he didn't care if he sold me a vehicle or not. do not let this happen and make these crooks go out of business. The community will be safer without these vehicles on the road in my opinion. Save your time and money and stay away from this place. P.S the more I think about it I don't think it was motor oil on Daves hands. Shake at your own risk. read more

I was happy in the beginning but after the purchase it became a mess. Trying to get help after they got your money is up to their mood. Keeping your cool with these used car salesmen will test your patience. The nerve to even think I would use their DMV service after my experience was laughable. EDR jargon is not even hard and done on a computer in 5 minutes. Im still waiting for somebody to call me back after several calls. Im glad I didnt review them while they had me in the honey moon stage. read more

Had a good experience dealing with boktor motors. Kenia was very pleasant and patient with me. Answered all my car questions. Overall a good dealership to deal with. read more

Kelly at this dealership was amazing! She listened to my wants and needs and helped me find the perfect car. She made the whole process easy and stress-free. Thank you, Kelly! read more

Purchased/financed my car thru BOKTOR in FEB 2023. 2 years later and I ended up trading it in to get a 2018 Kia Soul, while I was still making payments on it. Yes, I wanted to get out of payments for the car they sold which was bad from the beginning. It was financed thru Capital One. They sold me a 2016 Mini Cooper Countryman S model Turbo engine, with fake JCW (John Cooper Works) emblems on it. Imagine that! I get to the dealer to get an appraisal on the Mini, and they tell me it is not a JCW. So the value of the car went down about 2K. Great! So now a higher down payment is required, and higher new monthly payment. So they sold me a Mini with a bad engine too. It had a loud roaring noise and the salesman said " oh that's just because its a turbo engine" Ok. The car was driving fine, just that noise. Turns out it was a bad transfer case/differential and it cost me $4000 to fix! How could the mechanics at Boktor approve this car to sell ?? Who checked it out? So a car I just bought needed a major repair within 1 week of owning it. Nice. Within the 2 years I owned it, it needed a brand new battery. A battery that costs $500!!! Yes . Minis are expensive to maintain, BMW parts, but that is terrible. ! An oil change.$140 Synthetic only! And also a brake fluid flush. $300. I'm sorry but that is ridiculous. Car was at 72K miles. I made the right decision and traded it for a much more reliable and cheaper to maintain 2018 Kia Soul with 40K (low miles). I had a Kia before, and felt I made the right decision to ditch the Mini. It was a mistake getting one. A very expensive mistake! If you get a car from BOKTOR, do yourself a favor and have it checked out by another mechanic somewhere else before signing the dotted line. Don't make the mistake I did. read more

I give this place one star because they didn't run off with our car, but truly they deserve no stars. We had to bring our car here because it was the closest auto shop around and we couldn't drive our car too far. Their price point was way more than what our usual mechanic told us it should cost, which was the first red flag. They gave us the diagnostic results and told us what needed to be fixed, and then 5 days and an additional night in a hotel later they told us we needed additional work done. We got our car back and now we are having electrical issues. Our gas gauge doesn't work, our car locks aren't working, and who knows what else. They did not take responsibility even though none of this was included as issues or concerns in the initial diagnostic report. This is not a place of honesty and integrity. DO NOT BRING YOUR CAR HERE. Get it towed somewhere else! read more

Gotta thank Leo for making the smog check so fast and easy. Price is good too at only $20

Waste of time. Test drives on "exotic" (30k) cars are not allowed unless you come in with financing already approved, not even a pre-qualification will let you test drive. None of the cars I saw came with a warranty either. read more

Went in here to get a smog check. Smog went great saw that they had free inspections so asked if they could take a look at my vehicle since I just made a roadtrip from fl to vegas. First they seemed hesitant until I pointed out to the sign that said " free inspection on brakes,oil , & something else. Guy that looked at it said everything is ok except the serpentine belt. He said I had to change it IMMEDIATELY that it wouldn't last much longer, I mean he really made it seem like my car was about to give out. They quoted me a total of $215. Part $71.38 with them went to oreily and part was $28.99. It took my stepdad 15min to install it. Which I only replaced because I had already bought the part but I DID NOT have to. Attached is a picture of the serpentine belt in my car in GREAT condition. What I'm trying to say is STAY AWAY from this overpriced ripe off of a place. Sad because it's super close to my house and thought I had found a good mechanic shop, since it difficult to find one, especially if you're a woman. read more

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I went into this place with a check in my hand ready to buy a car. It's a joke. One guy was quitting, while the sales guy was nice and limped around the property with me. Somebody should really get him like a electronic scooter or something because he was very personable but can't walk. He doesn't have the best sales acumen however, because he received a phone call and was Face dealing with a phone call when they had a potential sale standing in front of them. When I finally did want to check out the interior of one of their vehicles, the guy busted out a box full of 200 keys. He didn't know which key went to which vehicle. Literally this is the first thing you do if you're going to sell cars......like open it for a potential customers. Free business tip....organize the keys to the cars that you're selling. Don't waste your time. There's a reason that they have such great deals. It's a nightmare to even think about buying a car from them and I already took my business elsewhere. This place hasn't even claimed their listing on yelp...What do you think you're going to get from this shady mess of a "business"??? PS- To the guy that makes all the selling decisions, the owner or general manager with no personality that was sitting in the middle of the building not being friendly to me... You better get yourself into an office and lock the door and do not come out. You have zero customer skills. Nothing quite says "run for your life" like walking into this business. Save yourself the time and energy and money...I wish I did. read more

Bought a used 2019 Ford Mustang with 16,000 miles, i did test drive it and it drove but the shifter seemed a bit rough but I knew the manual mt82 transmission is not the greatest and thought it was just normal. Took the car to get lowered when I was that the car had some sort of transmission issue. Took it in to the Ford dealership and had the car checked out. Ford advised me that the clutch was destroyed and it cost me $4,000 to repair. I'm sorry but a vehicle with 16,000 miles should have no issues especially when I put $20,000 down on the car. Should have known something was up when a fairly new car with 16,000 miles is being sold as is and no warranty. I have the receipt from the team Ford Dealership with what I had to pay, but I doubt I will get compensated for that read more

Good people little misunderstanding but the owner assured me he would make things right

Cars are only detailed well. Other than that your gonna get a POS. They tell you they will help you and fix your car. Then don't do a damn thing. I suggest taking any car to a mechanic for inspection before purchasing. Don't let their shop look at it. It's in their interest to sell the car and screw you over. read more

This has probably by far the worst place you can get a car from. As an ex employee I know that the inspection is kept to a minimum so they don't have to pay for nothing. If it gets you by for just a little while they will sell it to you. Technicians there recommend all sorts of work on the cars coming in from auction, but the work gets denied except for maybe an oil change or adding freon. The wheels don't even get pulled so the brakes can be looked at. All I can say is the owner is a cheapskate and the service manager, and office manager both follow suit. Your brakes might be good one day, but gone the next and Boktor motors does not care about your problems. Worst place ever to buy a car, so be smart and shop some place else. Down with boktor motors..... read more