The worst cook out I have ever been too, they can even take a order right, I have tried multiple…read moretimes at this place and never make it get the food because they can not get order right. Cook out hire people with a brain please

Went there today. Ordered 2 milkshakes two orders onion rings. Got the milkshakes quick but waited…read more10 mins for onion rings which is not too bad. Food is usually good but Collinsville has some of the worst workers around. Very rude. Some never say a nice word at all and act like they don't want to be there. I was sitting waiting for my order today and the guy looked at me like i was causing him a problem. Like i said the food is good price could be better, but the service is disgusting. Need to go through and let some go and hire people that are not so hateful. You know customer service is a big part of a business staying open and we certainly dont need to close another business in this area. While thank you and have a good day is not hard to say, some of your employees could use a lesson or two.

I looove Biscuitville! The steak biscuit was fresh and buttery and the potato wedges perfectly…read moreseasoned. I cannot visit Virginia without coming here! One of my all time favorite places to eat since I was a child.

Been going to this place for years! I really reallyyyyyyy hate that you have to drive all the way…read moreup to Collinsville now but because I don't get it often, I still make the trip from Martinsville. This new building is a decent size. It's normally always booming . I think due to the new location , it's not as busy as it normally was considering there were 2 originally. I've always loved their biscuits and wedges ! My husband got a cinnamon latte and it was delicious!

Stopped by this chic fil a for some fuel after a workout with my nephew. I order the #1 chic fil a…read moremeal with a sweet tea, my nephew got a 4 count chicken strip meal. The food was very fresh and tasty. Great service from the staff as always and friendly customer service. The table we sat at was dirty and needed to be wiped off so we asked a crew member and she did so quickly with pleasure. The table could use a little TLC as you can see in my pic the edging was coming off which made eating on that side a little uncomfortable. All in all it was a great time and I suggest chic fil a to anyone in this area who hasn't given it a shot.

Great food they always get you order correct awosome sandwich great soup fresh fries and great…read moretasting soup

on sunday nov 2. they w0uldnt answer phone until it rang 50 to 100 times. Then they said they…read morewerent taking orders because they were busy. this was at 1 15.

The big lady that took our or in drive thru was awfu! barely began to order when she barks drive…read morearound. I ask if I can get one more thing and she groans loudly again and says that's not all? like one pot pie is such a big deal. if you're that miserable to people and hate your job just quit but don't take it out on strangers! Never coming back!

Most Wendy's locations are a nice alternative to many available fast food places. The location in…read moreCollinsville, Va should be avoided at all costs. One June 30, 2025, my husband and I visited this location on a Monday afternoon after a lengthy medical appointment. We waiting at the register for what seemed like a good 6-7 minutes before someone sauntered over to take our orders. Prior to said sauntering employee assisting us, we were looking around to see if perhaps we were at the wrong area for ordering. Nope. We made solid eye contact with just about every employee behind the counter who never even acknowledged us. Long story short, we got our food and sat in a booth to enjoy our meal. But here is the question: how can the owners of the restaurant expect anyone to enjoy their dining experience when the place is filthy? From the countertops to the drink dispensers and from the booths to the floors, the place was disgustingly. It honestly looked like the place hadn't been swept in days. Food and napkins littered the floor. The soda machine was filthy, sticky and out of ice. This coupled with the lack of care in preparing the food ...well for me, the strikes just kept adding up. Folks, please do yourself a favor and keep driving to anywhere else that serves food. This is one establishment that needs to been closed and given a thorough cleaning and perhaps a refresher course to the employees on customer service.

went in for an employment opportunity that I called to confirm beforehand unfortunately once I got…read morethere I was not interviewed at all, there were five to seven other employees there other than the hiring manager that seemingly could have taken over instead of me waiting for ten plus minutes, very unprofessional to the point I will not be returning as a customer in the future

There's not really much to say. I went to the drive-thru and got a burger meal. My meal was…read moreprovided accurately and quickly. Mcdonald's in general, though, has gotten stupid expensive IMHO and the burgers are greasy. I've never gone into this location because it's on a route that I sometimes drive and it takes me a few hours in each direction. So, I always use the drive-thru. However, I have not had any issues here.

Nice employees, very crispy fries(some of the best I've had) and food comes fast; I would come…read moreback!

I am giving this rating based on the fact that I left my purse behind and how well they secured it…read morefor me. I passed by quickly on the way back to Roanoke. It was close to closing and we were rushing and I mistakenly left my purse behind in one of the chairs. The night staff Verne secured it immediately in the safe and I was able to retrieve it when they opened the next morning. I tried to give them a reward but they refused saying it was part of their job. I am so thankful they were able to keep it for me and how gracious they were when I picked it up.

I ordered thru the drive thru an 8 pc family meal with an extra side 2 orders of two Bo berry…read morebiscuits and a Large Sweet Tea. I was told I would have to wait three mins for the Bo berry biscuits thru the drive thru speaker and once I got to the window the lady told me they were out of breast and I would have to wait 13 mins unless I was willing to substitute for something they had. I was willing to wait. I handed the lady my card. She took my payment did not give me my receipt and then asked me to pull up and wait. 15 mins later a young man brought my food out and he did not have my large sweet tea. I ask him where it was and he said he would get it. He comes back outside and said that I didn't order one and where was my receipt. I told him I wasn't given a receipt and he said well it didn't matter because I didn't order one. The general manager came out with my receipt and said that I didn't order a sweet tea. When in reality her inability to take an order is why I wasn't charge for it and didn't get it. When I got home I realized that I also did not get my two orders of Bo berry biscuits nor did she ring me up. The level of incompetence at this restaurant is astonishing. You have lost my business and I will never recommend a single person I know to your restaurants. The incompetent general manager lied and said she repeated my order back to me instead of admitting her mistake.

Our server was very helper and generous with our order and making sure we received the things we…read moreneeded and in a timely manner. They made sure we had everything we needed and was very polite when responding to us. I love the napkins you guys have and are most definitely deserving of 5 stars as well

awesome service and food ! place was very clean will definitely return. Had a very good special on…read morethe wings on Wednesday to be sure to stop in.

When we got here most of the workers were standing around then they locked the doors so customers…read morecouldnt come in and proceeded to laugh about customers trying to open the door i have never been so disgusted with the service of a fast food resturant

Went to go get my pregnant wife some food and I ordered 4 tacos but they only gave me one. The…read morewomen heard me say 4 because she repeated back to me but only gave me one taco.

order a hot italian o n wheat but did not get it on wheat and the girl ask me what kind of bread…read more but got it on white the sanswich also need m mayonnaise on it without it was dry today april 10 1026 6 ai 1: 00 pm

Give the manager on Saturday morning Feb 21 a raise! She was AMAZING!! I ordered 3 boxes of…read moresandwiches for my son's college team playing at the Smith River Sports Complex. She called to say she would try to get the order done quicker for us. She was very polite. I arrived and her team was working hard in the order. They were friendly and made sure we received what we ordered. The sandwiches were delicious! Outstanding service!!