This place sucks. The food was okay. I just wanted to try Bojangles while I was in the south. I had the chicken sandwich, fries, and sweet tea. They were ok. Service was just standard fast food service, not much to it. The interior was dated and the tables were dirty. Also more concerning when I went was the men's bathroom sink being broken. I wonder where male employees washed their hands after using the bathroom. That is a bit gross to think of. read more

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horrible the last 2 times ive been there. Food was cold, store was dirty. Service was really slow

I don't know why most fast food have a hard time keeping the lobby clean. That was my only problem with this Bojangles. The food was hot and fresh. I had a Cajun biscuit that was great. Soft flaky biscuit. I love their hashbrowns. The people were great, friendly and checked in on us. I would give a 5 except the dirty tables. read more

I went to eat and this place was trashed all the garbage cans are overfilling chicken all over the floor. Poor guy working was all by himself and everyone was waiting like 1015 minutes to even take their order. It was so hot in there. He told me that the AC did not work back where they cook and the AC barely worked where the people eat. Take care of your employees Bojangles. I will never come back again I think management needs to get their head out of there you know what read more

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I eat here at least once a week & for the last month they haven't had any ranch dressing for dipping your chicken! Is it really that hard to order enough of product for your company??!! Bad customer service!! As often as I here & everytime they are out but have yet to try to make it right in anyway! Reminds me of KFC on Magnolia Ave years ago. read more

The ambience is ok, nothing special. The service is efficient, but it takes a friendly face on the customer side to get a smile from the service side. The food, however, is well done. The chicken is tender and tasty - the coating not too heavy/hard and not "goopy". We were very happy with the chicken! Additionally, the cole slaw, mashed potatoes and gravy and dirty rice were tasty and "fresh". Overall, we were very happy with our meals at this Bojangles! read more

Everything we order from this place, we never receive what we pay hard earned money for. We only order there because it the only choice we have for fried chicken that delivers. DONT order delivery or to go from this location. Either management are total idiots or they retaliate because I complain about not receiving food we pay for but don't get!!!!!! It is so bad that it is hard to see how they stay in business. read more

Wow this place is the best Bojangles I've been to in a long time. The lobby was very clean. The chicken tenders and fries were PERFECTLY COOKED. 5 stars. Great stuff too. Will be back soon read more

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My review is based on breakfast, as I've never had lunch or dinner at Bojangles. In terms of fast food restaurants the place operates in a quick and efficient manner, which is key for a fast morning breakfast. The drive through runs smoothly and the inside service is always good. My go-to is the Cajun chicken biscuit. The biscuit is buttery and the fried chicken breast has the right amount of seasoning with a hint of spice. Good breakfast stop! read more

Bojangles - Cajun Chicken Biscuit - New American Near Me - Knoxville, Tennessee

May2023:5: I stopped by this location as a result of wanting an evening snack. I purchased a crispy chicken sandwich and the grilled chicken sandwich. Both of the sandwiches were made from what tasted like real chicken. The crispy chicken sandwich was moist on the inside and crunchy on the outside. The bread that it was served with was also really good. The grilled chicken was made fresh by the workers behind the counter. The chicken did not feature any "chicken junk " or the additives used sometimes to make the chicken go further and serve more people. The bread was a brioche type but gave a pleasant surprise taste to my mouth. The worker was competent, capable, and friendly. read more

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Had a long day and wanted a easy pickup meal. Ordered the family pack and I got there 5 minutes before it was suppose to be done and called and said they would bring it out. 10 minutes after my order was supposed to be done I walked in and they didn't even have it started. The manager didn't even act concerned as he took over getting it ready. He forgot to put the gravy in the box even though I asked if it was in there. He didn't put 4 biscuits in there. This was very disappointing service and will not come to this Bojangles again. I will look for a different one. read more

Came through drive through ordered #1 and a #10 wanted to try the crispy chicken sandwich after opening to see what I thought was dehydrated chicken I took a bite‍ chicken from under a heat lamp from at least 2 hours prior worst fast food sandwich I ever had!!! read more

Bojangles - Bo's Chicken Sandwich Combo - 1030AM to Close - New American Near Me - Knoxville, Tennessee

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I thought it was good. Plenty of staff and friendly. Mac and cheese tasted like over processed chemicals.

My husband and I split a chicken biscuit to tie us over until lunch. The two guys at the window were super friendly. The chicken biscuit was good. read more

Bojangles - Chicken biscuit - New American Near Me - Knoxville, Tennessee

Maybe they should change the name to ..... Cajun Breading Biscuit Because they seemed to have removed the filet. Got 2/$5 this morning and they are both the same way. I would have given negative stars if that was an option, $5 for pretty much 2 plain biscuit. So many other breakfast options, I won't waste my money on this again. read more

Bojangles - New American Near Me - Knoxville, Tennessee

Been hit or miss at this location recently. The foods really good but they made the chicken in the 4 piece tender meal a lot smaller than how they used to make it. Not very filling read more

Bojangles - The tenders are much smaller than what they used to be.. - New American Near Me - Knoxville, Tennessee

Went in for a late lunch and they had a rush. The cashier has only worked a handful of shifts (I met her on a not so busy day prior) and she was doing the best she could. They got backed up pretty quick waiting on biscuits and other things. The manager , Nick, who had been sitting in the office on his phone came out and yelled at the cashier in front of a lobby full of customers. So much so, the cashier was in tears. She refused to serve a customer COLD chicken and I appreciate that! The drive thru guy (that had told me Nick was sitting in their office) was having to go back and make the food. This location is seriously struggling and it starts with management. That manager was so very wrong for what I witnessed today read more

This was our second visit to this location and I have been very impressed both times. Very friendly staff and very clean. They were outside cleaning the drive through when we arrived and the inside was equally tidy. The tenders and fries were both hot and delivered the flavor I expect from Bojangles. Consistent, clean, and hot are excellent attributes for a fast service restaurant. read more

biscuits are.always good and with country ham much better ..these biscuits and a tall glass of their sweet tea is as wonderful was to start off a morning!! read more

Two Sundays in a row we tried to go here at around 12:45-1:00. First time they had no chicken and were told wait would have been 20 minutes. Not overly friendly or apologetic. No chicken at a chicken place on a Sunday right after church...prime time?? We left. The next Sunday we tried again around the same time. Although there were customers inside, the door was locked and an employee just was shaking his head no when we tried the door. Won't try to eat here again. read more

First time trying Bojangles. We had a family gathering and needed some grub. Picked the 12 piece tailgate special that comes with 3 sides and a half gallon of tea. I was worried since we had some kids eating that this might be a little to spicy for them, but everyone enjoyed the chicken and sides. Drive through was fast and efficient making for a good overall experience. read more

Hey. At least they had enough dark meat, but then again I've had to call them ahead like I usually do for the Oak Ridge location. Bojangles is bojangles. I always get the 8 piece dark meat, and usually in Charlotte they always have more than enough dark meat, but it seems like in Tennessee they're always short or always running around to make sur ethey have dark meat. I always have to constantly call to make sure they have enough which turns out to become basically a special order. This time though, they had enough, even though they gave me one more thigh than usual in substitute for a drum. Anyways, Bojangles is sort of the same everywhere. This place isn't super dirty, and right off the exit. Definitely a stop if you've never had their fried chicken. read more

My favorite chicken restaurant....until this last visit. We ordered two 2 piece meal, legs & thigh. So disappointed. The legs were the size of pigeon legs and the thigh would fit in the palm of my hand and I have a small hand. And we paid $16.00 for this! Will not happen again, very disappointed. read more

6 o'clock in the morning first opening still get served cold stale food, Please find a decent manager and some employees that care, Biscuits over cooked hard and stale, sausage patties cold, the only thing that had any heat to it was the eggs. The tea was good. The bo rounds were old. Always a wast of money Here at this Bojangles read more

Long fingers nails into my cup while filling sweet tea without wearing gloves. I throw my sweet tea and chicken pisc away.

This was not a good experience on any level. We ordered 2 of the 3-piece chicken tender platters dine-in. The person who took the order was angry, the chicken was cold and VERY salty, the honey packets were covered in spilled honey, the dining room was dirty and there was a transient man yelling on his phone and spitting into the trash bin. Bizarre and very very bad all around. read more

I always go here and would always leave stuffed and satisfied. They have these $5.55 deals which are total bang for your buck all the time. Sandwiches and chicken are freaking delicious. Not a fan of their biscuits though. I guess I'm just not a biscuit person. The sides are also good. The dirty rice is delicious. The mashed potato with gravy is awesome. I would have given 5 stars if not for the lady in the counter (not the cashier) who prepares the order. She always make nasty comments like "I dont understand why you would like gravy with the chicken" whenever I order chicken. As long as I pay woman! read more

Wish we had Bojangles in Houston! I'm in LOVE with their flaky delicious sweet potato fried pies and cinnamon biscuits! These are NOT your typical fast food sweets! The taste like lovingly made homemade family recipes. Didn't get to try the chicken. Hope to travel in Bojangles land again someday so that I may! read more

Stopped by there 4/7/21 at 1:15 p.m. Dining room was closed, so we went through drive through. I ordered one gallon of unsweetened tea, two large cups of ice, a steak biscuit combo and a small chicken strips with fries. I was given the price and pulled up to the window. I see the woman putting a lid on 1/2 a gallon of tea and tell her I ordered a gallon; she told me they didn't have gallons. Ok, can I have two of them? She gets me another one and says she didn't charge me for it. So I take out $3 to pay for the $2.83 cost; there was a man (manager?) doing something with the cash register, and the woman doing my order didn't know how to make change. She got my change finally, gave me the tea and ice and asked what else was on my order. There was confusion until she finally found the order. I though the box with my chicken fingers felt light, I opened it and there were no fries. I told the woman, and she told me I didn't order any! I told her I knew damn well I did, and they had screwed the order up all the way around. I pulled off and into a parking space for my mother and I to eat. Opened everything up and there were no napkins, and no sauce of any kind for the chicken strips. I walked to the door and got the phone number for pickup orders and called and spoke to Chad who said he was the manager. I detected a little smack in his voice, but let it slide. He offered to buy my lunch next time I stopped by, but I don't even live in that state, I was passing through. This restaurant is right off the interstate! This location seriously needs to train their employees on how to take and fulfill an order and how to make change! read more

This store is horrible. They did not send me two drinks and two biscuits, which I paid for and have the receipt for. When I called they blamed Uber Eats and said there was nothing they can do. Unprofessional manager and he just kept my money and didn't rectify the issue in any way at all! read more

This was once my favorite. But since the Hispanic manager left it keeps going downhill. The new Bigger, Older manager is rude, at least to the employees. This morning was just another bad experience to chalk up. I was on my way to work and stopped to get a co-worker and myself something. I waited in line until it was time I should be at work. I finally made it to the window and knew the amount was wrong. I had to ask the girl "3" times how much before tax. She finally admitted it was the wrong food!! I tried to hand it back and get my money back but she said no. So I tossed the bag in and drove away to get to work late. And of course my money was still in her hand. Hope you enjoy your tip young lady!!! read more

This place is really good. Got the spicy chicken biscuit. Seemed a little expensive but then I saw the biscuit, it's pretty big. The wife and I split one and we were pretty full for breakfast. The chicken was just cooked and the biscuit was warm. Very tasty. Definitely my place to go for a spicy chicken biscuit in Knoxville. read more

This location was a life saver for my family and I as we had a last minute cancellation and where without enough food to feed 15 hungry travelers. This place was just what we needed. Thanks! read more

Ok...Rodney, this one's for you...I ordered the 3 wings special, which came with a biscuit and fries and a drink. Good thing too, casue after i ate a couple of fries, had to gobbled down most of my drink and some more water on top of it. The fries were "soft" and too salty. The biscuit was alright, but I've never been a big biscuit fan. Now the chicken, on the other hand was surprisingly good. It was crispy outside with lots of flavor, but not overpowering. Not greasy so that was good. Bojanlges, what a name, though, huh? Gotta love it. read more

Chicken & Biscuits!!!!! Holy moly this place is absolutely awesome. If you've never eaten here before please try the cajun filet biscuit. this is the best breakfast I've ever had. They have thick hashbrowns which I dont really care for but they arent bad. The chicken here is great way better than a KFC or other chicken chains read more

It's BO time! This was a very clean place with fast service and friendly service. Just like I've come to expect from Bojangle's.

Absolutely awful, I just picked up lunch there and was treated disgustingly. It took 30 minutes to get a simply chicken tender box. Other customers were just as frustrated due to the workers being rude, talking about inappropriate things in front of customers behind the counter and taking absolutely way to long on food. read more

For fast food this is delicious. Love the biscuits and fries. Also, this particular restaurant has live music on Wednesdays from 5:30-8pm.

Great experience with a 5 AM call in order. I called ahead 15 minutes and the crew at this location had my order of 30 biscuits of assorted varieties ready to go when I got there. Friendly staff with great service! read more

Super friendly person working in the drive thru! I stopped for a quick bite, and once he saw my dog, he offered to give her a piece of bacon. Five stars from me and one happy pup! read more