The only reason we visited this spa was because we were given a gift card to it. From booking to…read moretreatment, everything was just lacking. We had an extremely difficult time booking an appointment. It took about a month of calling before we finally got someone on the phone. We booked the "Couples Prestige Pedicure" which is advertised as taking 70 minutes. My fiancé's pedicure was 45 minutes and mine was just under an hour. Overall, my pedicure was very minimal--very little callous/dry skin removal. She applied exfoliating scrub, but just quickly and gently pushed it around before washing it off so it was pointless. An hour after my pedicure, I checked my heels and they were still dry/cracked. My fiancé's pedicurist did a better job--she is the only reason I'm giving 2 stars instead of 1. After tax, the total for the two pedicures was $215. They did not allow us to use our gift card to tip, even though we had just the right amount left on it, which seems ridiculous. The store shouldn't require you to supplement with your own cash when you've received a gift! Even if you can afford a $100+ pedicure, I don't know why you would choose to get it done here. Your run-of-the-mill strip mall nail salon will do a much better job with better results for 1/3 of the price.

This spa has been voted 'best spa' in Waterloo and area - and hands down - they truly deserve it…read more Although their services are quite pricy, it's well worth it, as immediately after you walk in, you feel completely relaxed and taken away to some beautiful, blissful place. After being greeted, I changed my shoes for a pair of sandals and changed into a bathrobe. Then, I soaked my feet in lavender scented warm water with rose petals, while sitting on comfy pillowed seats. They checked to make sure the temperature was right. Alas, after a few minutes, my massage therapist greeted me and guided me to a private, candle lit room for my massage. My goodness, the massage was heaven! I've been there twice, and every since, I've become highly opinionated about how my massages should feel like. It's truly hard to find good masseuses, and The Waters hires the best. Upon leaving, I also completed an anonymous survey. They take their customers' feedback very seriously. During my second visit, I noticed they implemented my suggestion. I haven't found a spa as great as this one - truly, you are getting what you pay for. I've been to cheaper spas, and it's not the same experience. Too bad it's so far away from me :(

This spa is fantastic! I have been going here for years. The lady who owns it Michele is so kind…read moreand caring to all her customers. I love all the products and services and the building Downtown is so cute. They always have it beautifully decorated which makes it so warm and welcoming. I recently visited during COVID and they took great care of me with all precautions and safety guidelines in place. I cannot recommend this outstanding service enough, trust me, you will not be disappointed. Thanks Michele and team, Karen.

My kids purchased me a spa sampler for Mothers Day from this spa. At the time of purchase it cost…read morethem 150.00 plus tax. I went to recieve the services provided on the gift card and upgraded the massage to 1 hr for which I was under the impression would cost me an extra 20 dollars. After my services were complete I was told I owed them 70 dollars! Imagine my surprise when they told me the price of the package had increased and that I (yes me, the customer!) was responsible for paying the difference. I beleive they should have honored the services that were included on the card WHEN it was purchased. This truly is a customer service default. My children were so upset as they have been here in the past and enjoyed it very much however this latest experience has changed all of our views on it.My youngest daughter is getting married next year and was going to use this spa for her services but now she will go elsewhere. If your looking to be a satisfied customer, dont go here! I had planned a relaxing day and instead I left upset.

We have loved Recharge from the very first day they opened! Not only is it perfect for the kids but…read moreit's an amazing opportunity for mama to unwind with a massage, pedicure or many of the other services available! By far our favourite indoor place to go to :)

Float therapy has really helped my anxiety and overall mental well-being. The pods and rooms are…read morespacious and very comfortable. The staff, especially, Steve and Sonia are very knowledgeable and breathtakingly helpful. I loved every bit of my experience at their spa.

They did a nice job in my driveway and side door entrance I would definitely recommend to anyone …read more. quality job for reasonable price...

Saw promotion for $35.00 for full treatment for 1.5 hrs to 2 hrs of Reiki Treatment it is usually…read more$60 to $120 in most places. Was very pleased with the treatment. Will be rebooking.

Health & Beauty Studio provides high quality massage. The Monday girls are both fantastic. Rainbow…read moreis an athletic girl with hair down past her waist. Angel is a sweet and slender girl from north China. I have known Gia for many years and she provides quality massage. The spa is very clean, quiet and discreet. It is across the parking lot from Walmart.

my back was so stiff I couldn't even sit comfortably. Cherry, the lady who did my massage, figured…read moreout the problem right away. She didn't rush, didn't overdo it just steady, focused pressure on the right spots. I didn't expect much, but when I got up afterward, the pain was almost gone. It felt like my back finally loosened up. She's honestly really good.

I had an absolutely amazing time . One of the most amazing massages I've ever had . Benja is…read moreamazing , her hands are like silk . I'm definitely going to her again and again .