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    Body Work By Eve

    5.0 (7 reviews)

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    2 years ago

    Eve corrected back pain I was experiencing after a knee replacement. I highly recommend her professional services.

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    7 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    Medical Massage Clinic

    Medical Massage Clinic

    4.6
    (80 reviews)
    1.8 mi
    $$

    Does not accept insurance except VA referral . Pricing seems…read morehigh to me $150 for 90 minutes as posted on line.

    Yesterday, I received a call from Grace confirming my appointment that I didn't realize was today,…read morewhen in fact I scheduled this appointment for Monday, June 22nd... She then begins to tell me that in order to rebook my appointment I would need to put a card on file. I informed her I never put a card on file to book an appointment before, but she kept repeating herself AND I kept repeating myself. She begins to tell me to calm down... "BUT YOU'RE ASKING ME FOR MY CREDIT CARD INFORMATION AND NOT TELLING ME THE REASON" why. Her communication in explaining details is AWFUL and so was her attitude. After I keep asking why she needed my card information, she "THEN" tells me, it's because I WAS A "NO SHOW" to an appointment, but I didn't book on the 15th, but the 22nd and I would be charged $65 for a missed appointment. THEN I SAY.... That's why you wanted my card information. She wanted my card information WITHOUT initially and properly explaining why.. WHICH IS A BIG SCAM.. Inform people as to why you're asking for a credit card and EXPLAIN the charge... I refused, because I didn't book for today and on my schedule, it was booked for the 22nd. I WOULD NEVER RECOMMEND THIS BUSINESS to any of my colleagues, staff, animals or anyone else I know... GRACE was AWFUL in communicating and has the worse customer service I have experienced! Grace was rude, incoherent and WOULD not properly explain why she needed my credit card information! When I asked to speak to a manager, that was denied. So, I will write a very detailed and lengthy GOOGLE review! I will now go and give a full Google review of the customer service displayed from your employee GRACE.. Which she showed and displayed NO grace in her delivery, message or tone. I WILL TAKE MY BUSINESS & RECOMMENDATIONS TO MASSAGE THERAPY OF FREDERICKSBURG! The owner Christine Feducia was impossible to get a hold of... No one addressed my concerns or seemed to... Please take your hard-earned money to Massage Therapy of Fredericksburg if you want quality customer service.

    Photos
    Sitting area
    Sitting area
    Medical Massage Clinic
    Couples Suite

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    Couples Suite
    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.5
    (31 reviews)
    2.5 mi
    $$

    Good luck trying to cancel membership acting signing up. I have been trying for 3 weeks to get…read moreahold of a manger to send me the forms needed to cancel. Emails are not being sent I have reached out and gone by the office manager Erin never calls back and conveniently is not in office when I come by

    Stay away from this place!!! On February 2024 my husband…read moregave me a gift card for a massage. I had the massage and liked the therapist deep tissue technique . Against all my life experience of memberships I was naive enough to sign up for the monthly membership. The front desk team is trained to sell the membership and tells you every lie they can come up with to make you think that the membership is risk free. They assured me I could cancel anytime. When I tried to make my next appointment they told me it was the therapist last day. I had a couple of massages with other therapist and it was a waste of time and money. I tried to cancel the membership but the manager ( rotating door of staff) convinced me that she had hire 3 new therapists and that I would not have any issues booking appointments for deep tissue massages. I agree to stay. I found a therapist I like but she only works Monday-Wednesday 9 am to 3 pm. For us working people that is not convenient. She soon became booked and it was hard to schedule. I decided to cancel. I wrote a letter and hand delivered to the front desk. They took the letter but told me that I could not cancel with a written letter that I would have to cancel via a link the manager would email me. I received the link in May I canceled the membership. At that time I was told I had to make another payment because of their policy. I understood. By then I had 2-3 months worth of credits because they had canceled appointments at the last minute and then is hard to get an appointment with their one good therapist. I received a email survey to provide feedback of why I was leaving. I gave good feedback and let them know I was leaving due to financial reasons. The team and therapist were always nice to me so there was no reason to give poor feedback. I just didn't like having to take time off from work to see the good therapists. In my mind I had paid the last month and was free of this financial drain and stress. I never checked my bank to make sure the payments had stopped. Yesterday November 29, I received an email from Hand & Stone letting me know that my $79.85 monthly payment had been withdrawn. I had received emails from them before but I deleted thinking it was advertisement. I checked my bank account online and discovered that they never stopped taking my money after the membership was canceled in May. I am furious!!!! I called Hand & Stone, the young lady told me the manager would be in on Sunday 12/1 from 10am to 3 pm. I left a message to call me. Of course I didn't get a call. At 11 am I called and spoke with the same young lady. She said the manager wasn't there. I reminded her that she told me she would be there from 10 am to 3 pm, she said she came to work but stayed only for a second. I asked for a corporate number to speak with someone. She said they don't have a corporate number. It is obvious to me that this people are either incompetent or just simply unethical. Do yourself a favor, do not sign a membership ever with this people. You will only aggravate yourself. They say you will save money by signing up for the membership to received the discounted rate, however, when you check out, they ask for a tip for the therapist which it is understandable, however, on a separate tip iPod they change the fee from $79.95 to the " the market massage rate of $130.00" so you end up paying a higher 20% . The whole thing is built to screw people out of money. Stay away!

    Photos
    Product area and waiting room
    Product area and waiting room
    Hand & Stone Fredericksburg, VA
    Hand & Stone Fredericksburg, VA
    Hand & Stone Massage and Facial Spa

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    Body Work By Eve - massage - Updated August 2026

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