I've been coming here for about 3-4 years. Overall I'm very pleased with my results. Now I only…read morecome back every few months for touch up's. Very sweet staff members who foster such a welcoming and comfortable environment - shout out to Savannah whose thoroughness never disappoints.

Milan services are very unprofessional. They are only professional at the consultation that's 1hr…read morelong. Here is my story. I saw their company Information on google and I called them. I spoke with a staff member about wanting mustache, chin, and neck hair removal like I have done in the past when I lived in California. They asked me questions which included if I had laser hair removal before and I said YES. They did not once ask me how long ago I had my last laser removal in California. I was given an appointment Trent time with their new knowledge that I have had laser before on those same areas. I was to go in for their consultation and get a free laser hair removal. They said my consultation was at 4pm and my FREE laser hair removal at 5pm. I went in April 1, 2024 at 3:50 for my 4pm appt and sat through hell. They made me watch a huge screen with a slide show and videos about laser hair removal like if I was being sold a timeshare! That's great for a new patient but I have had laser hair removal and know how it works. So for an hour I sat through it smiling and looking forward to my hair removal session. The lady selling me the monthly payment program was nice and she also asked if I had laser before and I said YES so w en in the long video she fast forwarded the video and said; "you know how it's done since you have had it before." Not once did she ask when my last session was when I did it in California when I resided there. So after I declined their laser hair removal time share plan and monthly payment options I asked if I could just pay for one time laser when I feel like it on my mustache since I don't have much hair and she said; no. They don't have just one session or three session packages. This is a monthly commitment. So then the timeshare lady proceeds to wrap it up and I ask about my free laser hair removal and she said; WE DON'T DO FREE LASER HAIR REMOVAL ON PREVIOUSLY TREATED SKIN. I was upset and walked out and told them they were scammers and wasted MY PRECIOUS TIME OFF! I drive far for that as well. I walked out disappointed at their lack of professionalism. I could write a list of things they could do to improve their customer service and not waste people's time! Dissatisfied! They scammed my time with false advertisement and appointment scheduled to come in for their hour long presentation!

Another 5 star experience at Refined Skin Medi-Spa. Dr. Tuominen removed some sun-spots that…read moredeveloped around my right eye and took off a mole on my neck that came from some weight changes. I had another peel since I was way overdue, and already I am happy with my results. I can now say that I have had awesome experiences at both Refined Skin locations. Very professional, clean and welcoming. I trust this spa. Can't wait to come back for some overdue filler. Thanks to Dr. T. and his staff!

From the owner: At Refined Skin Medi-Spa we take pride in offering a new level of service that starts with how our…read morestaff are selected and how our standards are taught. Our environment allows each of our professionals to cater to our clients, personally assisting them, making the most of their time spent with us, ensuring comfort, convenience, and control.

Great experience with Rachel for a haircut. In town for medical appointments- and I would highly…read morerecommend!

The ladies were nice and we had a great time but that doesn't excuse the inability to dye hair…read morecorrectly. I'm have dyed my hair multiple times and go to professionals because of the color I request. Multiple ladies worked together and couldn't get the correct hair color. Very expensive for the incorrect color and didn't even try to correct their mistake. I won't be going back. Beware of the false information given prior to booking.

My experience was not up to standard. There was no "welcome to the european wax center" or "thank…read moreyou for coming in today". The receptionist was very rude- she was short in her responses and was rushing me through the payment process. I haven't been to a European wax center for 10+ years so I asked if I could get the free wax, which she simply said "no". It seemed grimy and dirty in the front desk check in area with excess boxes around and dirty plexiglass at the desk. Then, my waxer did not even talk or spark conversation with me. (I know that an important part of a wax is the distraction...) I was the one asking the questions and keeping the conversation rolling. She didn't explain to me what she was going to do. It was hard to relax in her presence. In terms of the waxing- she would put on pretty large pieces/areas of wax. In my experience, I have had people use smaller strips so that it was more precise and not as painful. It also seemed like she lost her grip on the wax sometimes so she took smaller pieces of the larger piece of wax. I asked how much the inner thy add on would be and she said "$12", so I said that I would like to add it. (It was actually $20). At the end, I looked down and she missed some spots. I asked her to wax another strip where there was a HUGE line of hair (I have no idea how she missed it). There were some sparse hairs that she missed too and she told me to "tweeze them because it turns out I have very sensitive skin". I knew that I had sensitive skin.... I will not be returning due to their lack of professionalism and experience.

I have been coming here for well over a year now. Tayler, who runs the front desk has outstanding…read morecustomer service skills. She is so friendly, polite and knowledgeable. Jasmine is the person I see for my services and is efficient, meticulous, professional and a delight to be around. Another thing I appreciate about this place is they are very respectful of their clients time. I'm a busy working professional and don't have the schedule that would allow me to sit and wait in a waiting room for an extended period. The client as well as the business are held accountable and have a set schedule to keep. I know I will be able to make my next obligation with no concerns because of waiting. The prices here are also unbeatable. The packages have saved me a ton of money.

I just got the Diamond glow facial yesterday with dermablading and my skin is feeling very glowy…read moreand deeply cleansed! I like that this facial has basically no downtime, your skin looks amazing right away! The esthetician was super professional and friendly. They take the time to get to know your skin concerns, inform you about the whole process, and answer your questions. It was a very relaxing and comfortable experience--and it always smells amazing!

Although I was a bit hesitant to have this elective procedure done during the pandemic, I felt safe…read moreat Posh. They had me take a quick health survey, had my temp taken, washed my hands and went in the room for my appointment. Stephanie took time to talk with me about my needs & questions and gave me great information and suggestions. Not pushy at all. So easy to get in and out and the prices are reasonable. I'm worth it right? Thanks Posh. I'm a customer for life. The receptionist actually found more deAls and coupons for me so it cost much less than I thought it would!! Yay!

Casey does a great job with her waxing services! Her studio is for both massage and beauty…read moreservices, which provides a relaxing atmosphere for an otherwise not-so-relaxing experience! It's hard to find good waxing services in the area, and she does a wonderful job!

From the owner: Brazilian Waxing Bikini Waxing…read more Eyebrow Waxing Full Face Waxing Back and Chest Waxing Half and Full Leg Waxing Spray Tanning Makeup (lessons, special occasion and weddings) Brow and Lash tinting 30, 60 or 90 Minute Facials (Customized to your needs) 30, 60 or 90 Minute Massages