When you call the office "Doctor" Otto will greet you. She will tell you she is a "Doctor." She will never tell you that she is not a medical doctor but a chiropractor, which does not have nearly the same course work or training. I bought a Laser Lipo package from Groupon. In the Groupon she is referred to as "doctor." The Groupon was for a 4 package session. These sessions are only ten minutes. When you think of what you were charged and the amount of time you are given a treatment, you realize this is a SCAM. The intentional lack of clarity makes you feel further victimized. When I called to schedule the appointment there was no mention of the length of the appointments. The Groupon and the office fail to mention anything about the length of the treatment time. The office practices are unsettling and unsanitary. On my first appointment the office assistant smeared some iodine on my arm. The assistant pulled a wand out of a bottle of iodine and wiped the wand on my arm then plunged the wand back into the bottle. The bottle was unsealed and had been used numerous times. My first treatment, I laid on a bed with no paper or lining of any sort. Had to rest my head on something that was not covered. The paddles were still warm form the previous client. I did not see the assistant clean the paddles prior to or after my appointment. read more

Ameerah is great!! Awesome customer service and was always helpful with answering my questions and providing tips to help me reach my health goals. Not to mention- I lost 7 inches total on my thighs!! read more

I initially purchased Groupon for 4 sessions on my abdomen at Body By Lipo back in March 2017. At that time, Miranda at the Willowbrook location shared that they recommend 6-12 visits in order to show results. She also shared that they did not have any measuring tapes which were on back order. After my third session when she stated they are having a special and at that time I purchased an additional 12. I noticed that I had been increasing around my stomach but didn't know why. I also received services by Mia after being informed by text hours before on another day by Miranda that they had to cancel my session. At this time, The session with Mia, I received my first double session on my back and stomach. When receiving another text 2 hours prior to my visit about them having to cancel due to unforeseen circumstances, I was pretty disappointed and asked Miranda about compensation for their 2nd cancellation, she shared she would check on it. I scheduled for the following Friday on June 2nd. At this session, Monique was the technician to service me. There was also a person there who was completing her first day of orientation in the room. My husband was also able to sit in and watch what was being done. I was asked about my measurements and I shared I had not been measured. She realized that I had been getting sessions every week since April 20th. Unforunately, she could not find a measuring tape either. When Monique began to do something different that what I was not accustomed to, while training the other person, I asked questions. I was informed that policy is to turn the plate mid way through the sessions, goggle were to be given due to the laser, cleanser pills were only to be done the first 2 weeks, then skip a week which none of these things were done. I also asked if it is okay for the technician to leave you and go outside of the office. She asked how long, I shared one time it was the entire 20 minutes. I laid there after the machine went off. Monique said she would report all of the issues that had taken place. She continued to speak with the new girl about other issues including folders in the wrong place, client's confidential papers on the shelf, unclean equipment, floor and baseboards, etc. I asked if I could be compensated for the wrong doing of Body By Lipo and it was stated she will take care of it and contact me. After not hearing from them, on June 5th I contacted Monique and she stated they were going to call me. They will compensate me 4 out of the 10 sessions done wrong. I asked that they have corporate contact me. She said they will get back in touch with me shortly. After not receiving a call, I emailed them through their website. The owner Ken responded to me after I questioned an email sent asking Kathy to "See what it is she wants" on a reply to say he could not give back any more sessions than 4. After going back and forth by email, he says he investigated speaking to the technician and her recollection of events is slightly different than mine. Bottom line, they refuse to provide the total compensation of wrong doing according to Monique who is one of the area managers. Unfortinately, 4 sessions do not cost $200 dollars due to knowing wat I paid for 12 which was under $300. I specifically asked that he contact me by phone and am waiting for the call. read more

First Class lost 2" from my waist the first week. DrK is the bomb and I learned so much about nutrition and more! Well worth the $200

Went for the Groupon discounted appointment and expected to be pushed into getting more expensive package. The technician was not pushy, explained the different packages but let me decide after the treatment. She was professional, explained everything she was doing and what to expect. I would refer a friend. Nancy O read more

If I could select negative stars, I would. Absolutely horrendous. First, they schedule appointments on days when they aren't even open. Then, when you reschedule, they have "technical errors" and they can't service your appointment. When you try to dispute charges, they call in bill collectors. Plus, their product doesn't do as advertised. Stay far, far away. read more

Great way to help you feel better about yourself! So simple and helpful! Try it you might like it!

No, no, no! There are no visible results. Waste of money. Good luck getting an appointment. Nobody ever answer the phone and they do NOT call back! read more

Clinicians are great, definitely noticed a difference in a couple visits. It's relaxing as well, wish there was more literature about the process and the do's and dont's to get the best results read more

Definitely noticed a difference after a couple visits. Lost more inches after 6 visits here then after 6-months at the gym! It's also a relaxing break in my busy day. Make sure you follow the directions about the do's and dont's to get the best results read more

Punctual, efficient, informative, effective. Noticeable results after the first session. My technician (Amanda) was awesome! I would definitely recommend! read more

Nicole that works there is extremely nice. I however wish there was more reading material on the treatment itself - the do's and the dont's, the frequently asked questions, etc.. I've only had two sessions and haven't noticed anything. They say it takes four sessions before you can see results though. I've called twice, once to get initial info and second to reschedule. It's an office somewhere else in the country, they need a personalized phone for their distinct store. Would make things much more convenient. The lady I called couldn't tell me the size of the paddles or any helpful information. She just made me an appointment and I went because I was curious. When I called to reschedule she didn't even tell the Appleton office in time. Nicole made the sale. I'll comment again and let you know how I feel after the last of my 8 tummy sessions. read more

I bought a session on Groupon, just out of curiosity, and I have to say that I'm going to buy more. Nicole was very friendly and professional and explained everything and I felt very comfortable. They moved to a new building which is clean and inviting! read more